Fairmont Palliser

Calgary, Alberta

Virgin rating

Standard Fairmont Room
1-Bedroom Suite
Deluxe King Room
Fairmont Gold King Room
Fairmont Room King
Hawthorn Dining Room & Bar
Standard Fairmont Room
1-Bedroom Suite
Deluxe King Room
Fairmont Gold King Room
Fairmont Room King
Hawthorn Dining Room & Bar

The hotel

Fairmont Palliser first opened its doors to guests in 1914 as one of the Canadian Pacific Railroad Hotels. Today it’s one of Calgary’s landmark buildings, offering a superb range of amenities and luxury accommodation in the heart of downtown. Dining at the Rimrock is essential whilst here, an incredible Tudor-style restaurant with barrelled ceilings and massive stone fireplace. Don’t miss out on the hotel’s award-winning Sunday Brunch, served in the grand lobby and accompanied by live piano music – book early to avoid disappointment. For drinks and entertainment, there’s the Oak Room, a cosmopolitan meeting space, serving tapas and cocktails along with some very cool jazz. If you want to pamper yourself, RnR Wellness Spa offers the latest beauty treatments whilst the Boulevard Club features a eucalyptus steam room, 12-person spa and an indoor heated swimming pool.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Valet parking
  • Fitness Centre/Gym
  • Close to City Centre
  • Restaurant

Where is it

In the centre of town and connected to attractions via the Plus 15 Walkway system. Another city landmark, the Calgary Tower, is just next door. Transfer time from Calgary Airport: 25 minutes.

Hotel information

407 rooms on 11 floors in 1 building. All with air-conditioning, cable TV, telephone, WiFi access*, mini-bar*, tea/coffee making facilities, hairdryer, bathrobe and iron and board. Fairmont Rooms with 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Junior Suites are ideal for families, with either 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

1 Bedroom Suites have a spacious seating area with large windows and a separate bedroom area with bathroom. With either 1 king-size bed and a double sofa bed or 1 queen-size bed and a double sofa bed, sleeping maximum 3 adults or 2 adults and 1 child.

Fairmont Gold Rooms are found on a private concierge floor with upgraded services and amenities. Rooms are newly renovated and complete with modern business amenities including a CD player/alarm radio, complimentary shoeshine and nightly turndown service, morning delivery of coffee, tea or juice and choice of newspaper. With either 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 2 adults.

Fairmont Gold benefits include:

  • Private check-in
  • Exclusive lounge access
  • Continental breakfast and afternoon canapés
  • Complimentary DVD's, books and games
  • Computer access in the lounge
  • In-room internet access

Hawthorn Dining Room & Bar (open for breakfast, lunch, dinner, weekend brunch and late-night happy hour). Starbucks. Afternoon tea*. The Boulevard Club - fitness centre with indoor swimming pool, large whirlpool, eucalyptus steam room, aerobics and gym. RnR Wellness Spa*. In-room massage treatments*. Self-parking CA$42 plus tax, per day Sun-Thu, CA$30 plus tax, per day Fri-Sat (payable locally, subject to change).

Please be aware that this property may be unsuitable for some guests due to 9 steps at the entrance. Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1963)
  • Very good (955)
  • Average (369)
  • Poor (187)
  • Terrible (114)
Image of the Tripadvisor rating Everyone was so knowledgeable.

Dec 17, 2024 Jenny T

The quality of your staff are the best. They cared for every need. They upgraded our food. We're happy to get us our meal to go. A member of you staff helped me to my care when I needed something. He took me to the elevator leading to the tower thank you and merry Christmas
Image of the Tripadvisor rating A great weekend away for a birthday and our engagement.

Dec 7, 2024 Foodguru1234567

Fairmont went above and beyond to offer us amazing hospitality during our special occasion! No other hotel treats their guests better. We enjoyed the fairmont gold experience with a beautiful room and access to delicious food and beverages. Complimentary beverages at the Hawthorn were some of the best cocktails we have ever had, delicious 😋
Image of the Tripadvisor rating Great stay! Love the staff and ambience.

Dec 7, 2024 Holly H

Staff is top notch here. They take care of you. Hotel was decorated nicely and the restaurant pub is very relaxing with music they play. Food was delicious. Staff was very accommodating with late checkout. Also helpful with local shopping ideas. We got a cheese tray when we arrived which was a nice touch.
Image of the Tripadvisor rating Luxury, grand experience with exquisite staff

Dec 5, 2024 Kristy M

Beautiful and historic hotel with all the finer details. Very comfotable bed and spacious room. What really takes it over the top is the friendly staff and amazing, top notch service (Thanks Neal and Paul). Come here and you won't be dissapointed!
Image of the Tripadvisor rating Loud hotel, poor customer service

Dec 2, 2024 Carol M

We arrived at the Palliser late at night from Ontario. Upon arrival we were told we received an upgrade to a 1 bedroom suite. This was not really an upgrade as we are a family of 4 and it meant our children had to share a small pull out couch. This pull out couch had no bedding. We called and requested bedding and 30 minutes later it had still not… Read more
We arrived at the Palliser late at night from Ontario. Upon arrival we were told we received an upgrade to a 1 bedroom suite. This was not really an upgrade as we are a family of 4 and it meant our children had to share a small pull out couch. This pull out couch had no bedding. We called and requested bedding and 30 minutes later it had still not arrived (now 11:30 pm). We had to make a second request. Following the bedding issue, our room looked out over the train tracks and none of us slept well, with trains running every hour all night long. We requested in the AM to move to another room and they apologized, offered a different room (with an extra cot for our children) and ice cream for our children. We agreed, and hours later had still not heard from the front desk about our new room being ready. They had forgot to contact us. Moved to our new room at 4:30, to find out they cannot give us a cot because of fire code. Both my children ended up sleeping on the floor that night as the pull out couch was incredibly uncomfortable. For the cost, you would think they would be high quality mattresses in a pull out couch, not just springs and fabric. At 9:00 PM they finally called up and offered our ice cream (children were asleep). At 5:45 am the room phone rang from the front desk saying a colleague was looking for us. This not only incorrect, but inexcusable to be calling that early. After speaking to a manager the hotel was very apologetic (again) for the disturbances and offered to wave the charges on our room and to send a care package and ice cream to their sister hotel (the Banff Springs) that we were headed to that day. The care package and ice cream never arrived. The Springs had nothing on file about this offer. We would never stay at the Palliser again. Never have we experienced such issues at a hotel or resort in all our travels. Read less