Crystal Lodge

Whistler, Canada

Virgin rating

The hotel

Set in an unbeatable spot in the heart of Whistler, the Crystal Lodge is a home away from home, but with the added backdrop of those epic mountains. Have a dip in the year-round heated pool, and after a day on the slopes the hot tub will be a relaxing treat. You can enjoy tasty food in one of the restaurants, and grab a hot drink from Starbucks® before stepping out into the bustling village.

Amenities

  • Wheelchair access
  • Ski
  • Bar
  • Fitness Centre/Gym
  • Games Room
  • Hot tub
  • Internet Access
  • Laundry Service
  • Restaurant
  • Swimming Pool
  • Valet parking

Where is it

In the heart of Whistler Village just steps from both the Whistler and Blackcomb gondolas. Transfer time from Vancouver Airport: 2 hours.

Hotel information

158 rooms on 3 floors in 1 building. All rooms with HD flat-screen cable TV with pay films and games*, mini-fridge, tea/coffee-making facilities, complimentary WiFi access and hairdryer. Crystal Rooms have breathtaking mountain and village views and come with either 1 king-size bed sleeping maximum 2 adults or 2 double beds sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Studio Rooms are equipped with microwave, sink and mini-fridge and are located in the Lodge Wing. These rooms are more spacious and luxurious with 2 queen-size beds or 1 king-size bed plus sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.

Old Spaghetti Factory (open for lunch and dinner), Beacon Pub & Eatery (local cuisine, open for lunch and dinner), and Basalt Wine & Salumeria. Crystal Lounge Bar and Starbucks™. Outdoor heated swimming pool and hot tub. Fitness room, open 24-hours with cardio-equipment and free weights. Sauna. Shopping galleria with over 20 shops and cafés. Salon*. Guest laundry facilities*. Dry-cleaning service*. Complimentary ski valet. Concierge service. Seasonal games room (open from 26 Nov-20 Apr annually) with ping pong table, shuffleboard, foosball and Xbox Kinect. Crystal Advantage Discount card providing dining, retail and salon benefits. Underground heated car parking CA$24 per day plus tax (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Please note: occupants must be 21 years of age or older, guests under 21 must be accompanied by an adult in existing room.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2868)
  • Very good (1292)
  • Average (358)
  • Poor (93)
  • Terrible (64)
Image of the Tripadvisor rating Convenient location. Basic rooms.

Dec 24, 2024 schwung Seattle, Washington

The hotel itself is really nice with lots of amenities and an unbeatable location just a few steps from the lift and all of the village amenities. We booked pretty far in advance and it felt like a great value all things considered. The room, while relatively newly updated was small and pretty basic. It had very little space for storage. The… Read more
The hotel itself is really nice with lots of amenities and an unbeatable location just a few steps from the lift and all of the village amenities. We booked pretty far in advance and it felt like a great value all things considered. The room, while relatively newly updated was small and pretty basic. It had very little space for storage. The hotel itself is quite nice with lots of amenities. The central location is amazing. 2 minute walk to the lift and central to all the shops and restaurants in the village. The room felt relatively freshly renovated and overall we felt the Crystal Lodge was a good value. The room was basic and small, lacking in space to store clothes or room to maneuver. But, hey, ideally you are just sleeping in your room so not a big deal. We did like the glove and boot drying racks although probably two per floor would have been better. I will say the trade off for the central location is that it's just busy. The alley behind the hotel (low number even rooms overlook the alley) is constant garbage and delivery trucks. The heavy windows block this out but our room was consistently hot so we often had the windows open to keep it comfy. Odd numbered rooms look over the village stroll and then you get revellers to the wee hours. Read less
Image of the Tripadvisor rating Not a family hotel or a intimate setting

Dec 23, 2024 Curt W

Don't stay here unless you’re wanting a bit of a youth hostel environment. Not really a lot to offer as a formal hotel, Rooms are extremely small and not clean. Not a hotel that caters to a quiet restful environment. Great if your value traveler that needs a bed,
Image of the Tripadvisor rating Exceptional service at a wonderful lodge.

Dec 19, 2024 Resort191910

Every staff member at Crystal Lodge was professional and friendly - exceptional. This contributed enormously to our enjoyable month there. Great location, so central to all the joys of Whistler village. A big thank you to all at this exceptional hotel.
Image of the Tripadvisor rating Best place to stay in Whistler

Dec 18, 2024 Jeffrey Y British Columbia, Canada

Best place to stay in Whistler, clean rooms, friendly staff, amazing pool and hot tub, large rooms , comfortable beds , super clean , quiet , great rates , easy parking, pet friendly, great views, close to all the great restaurants and pubs , ,
Image of the Tripadvisor rating My pick in Whistler

Dec 16, 2024 Dirk V Toronto, Canada

Great hotel in a great location. Lovely rooms and suites. We had a great two bedroom suite overlooking the village walk. A bit noisy at night but worth the minor annoyance. The Crystal Lounge is vibrant and fun and offers great wings and burgers. Very lively at après times.