Catalonia Montego Bay

Montego Bay, Jamaica

Virgin rating

Deluxe Room
Sorrento Restaurant
Kenko Japanese Restaurant
Adults only pool
Junior Suite
Views from Ocean-Front room
Deluxe Room
Sorrento Restaurant
Kenko Japanese Restaurant
Adults only pool
Junior Suite
Views from Ocean-Front room

The hotel

This authentic basic resort sits on the edge of a half-mile stretch of sandy beach. Offering clean, simple accommodation at a good price, it’s great for families with rooms spacious enough for everyone. If you’re part of a large family or group, some rooms are also conveniently interconnected. Families will appreciate the spacious beach and water sport activities, whilst taking a swim over to the private island, which will keep the little ones occupied. Adults have a dedicated pool, spa and fitness centre if you can pull yourself away from the sunbed!

Amenities

  • Kayaking
  • Snorkelling
  • Tennis
  • Babysitting service
  • Kids Club
  • Families
  • Bar
  • Fitness Centre/Gym
  • Free Parking
  • Internet Access
  • Laundry Service
  • Restaurant

Where is it

Along a half mile stretch of coastline, a 15-minute drive from Downtown Montego Bay. Transfer time from Montego Bay Airport: 20 minutes.

Hotel information

522 rooms on 4 floors in 7 buildings. Elevator access to all upper level rooms. All with air-conditioning, balcony or patio, TV, complimentary WiFi, clock/radio alarm, coffee maker, safe, hairdryer, iron and ironing board. Garden View Rooms have 1 king-size bed with a sleeper sofa or 2 double beds, sleeping maximum 3 adults or 3 adults and  1 child. Garden View Rooms have garden or courtyard views.

All Inclusive of: all meals, snacks and local brand drinks, facilities, activities and children's programs as provided by the resort. Food options either include a buffet meal service or a la carte, depending on the resort schedule. All A la carte specialty restaurants are free of charge but reservations are required. These items/restaurants are clearly marked, and items highlighted on all menus. Beverage selection includes house brands, as defined by the resort. The use of non-motorised sports is included (excluding floats). Refundable deposits may be required for equipment rentals. Airport transfers are not included.

Superior Rooms as per Garden View Rooms but with partial ocean views. Sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Deluxe Rooms as per Garden View Rooms but with oceanfront views. Sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

1-Bedroom Suite has a separate living room and oceanfront views. Sleeping maximum 4 adults or 2 adults and 2 children.

Grand Caribbean Buffet restaurant (breakfast, lunch and dinner; buffet-style International cuisine). Mamma Mia (dinner; Italian fine dining). Terrace (dinner, à la carte seafood specialities). Ayami Japanese Restaurant (dinner, Teppanyaki). BLoved (dinner, Jamaican à la carte). Sea Blue Bar & Grill (light lunch bites including hamburgers, grilled cheese, fish and fries). Funny Snacks (ice-cream, nachos, hotdogs, popcorn). Jerk Bar (serving Jamaican Jerked Chicken and Pork). Lobby Bar, Players Sports Bar, Irie Pool Bar (swim-up adults-only pool). Pearl Lounge & Bar - for guests who have booked Rose Hall Adults only.

Please note: there is a Resort Casual dress code for all restaurants. Reservations are required at à la carte restaurants.

2 swimming pools (1 freeform lagoon-style pool and 1 adults-only with a swim-up pool bar and whirlpool). Private beach with island. Spa*. Salon*. Health and fitness centre. Recreation and sports court (basketball). Snorkelling and kayaks. Tennis, table tennis and pool table. Kids Club (supervised activities for kids). Children's playground.

Basic self-service laundry room*. Babysitting*. Concierge. Complimentary self -parking. Complimentary Internet access. Mini-mart. Gift shop. Cash machine.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

3 nights between 2 Jan-22 Dec. 7 nights between 23 Dec - 1 Jan.

* Denotes local charge.

Please note: child ages at this property up to and including 11 years.

Dress code: Resort Casual for restaurants.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1920)
  • Very good (1616)
  • Average (803)
  • Poor (339)
  • Terrible (357)
Image of the Tripadvisor rating Phenomenal

Dec 24, 2024 Carol Cassie M

Friendly staff especially Javon, the Bell Man with excellent customer services and excellent knowledge. He went over and beyond as he articulated the services that the hotel offers and hours of operation for such for example he explained about the jerk pit with delicious food and the hours of availability. Most of all, the room was clean and… Read more
Friendly staff especially Javon, the Bell Man with excellent customer services and excellent knowledge. He went over and beyond as he articulated the services that the hotel offers and hours of operation for such for example he explained about the jerk pit with delicious food and the hours of availability. Most of all, the room was clean and comfortable. Read less
Image of the Tripadvisor rating Average

Dec 22, 2024 Magalie P

I just came back from there 2 days ago, and it was alright. It was 4 of us on a girls trip and it was my birthday. Upon checking in, my friend asked the agent ( Donay )a question and she just continued to talk about payment, she could have at least said give me a moment, that was a bit rude. She did not even inform us about any of the restaurants… Read more
I just came back from there 2 days ago, and it was alright. It was 4 of us on a girls trip and it was my birthday. Upon checking in, my friend asked the agent ( Donay )a question and she just continued to talk about payment, she could have at least said give me a moment, that was a bit rude. She did not even inform us about any of the restaurants or anything on property, we literally had to walk around to find things out / the bellhop was great help. I requested for my room to be decorated weeks in advance, upon arrival, but it wasn’t so I had to go down to the front desk and they sent me to guest service which they ended up decorating the day after . They could have done better just a little banner and a swan on the bed. The food at the buffet was not really good, nor the Italian restaurant but the Jamaican was great . Courtney, apart of the front desk was ABSOLUTELY AMAZING, he took us to the room and he told us where everything was , he definitely needs to be on the desk!! Everyone else was friendly. The facility overall is very nice but the room was not worth the almost 4 grand that was paid! Read less
Image of the Tripadvisor rating Poor Experience

Dec 20, 2024 Sashana C Region of Waterloo, Canada

The experience here was not very good. I didn't feel welcome here by my own Jamaican people. I literally had to demand our welcome drink while the white tourists were being greeted joyfully with theirs.Some of the staff were rude and not pleasant, some were nice and accommodating. The gift shop staff were excellent, the food was very good.i loved… Read more
The experience here was not very good. I didn't feel welcome here by my own Jamaican people. I literally had to demand our welcome drink while the white tourists were being greeted joyfully with theirs.Some of the staff were rude and not pleasant, some were nice and accommodating. The gift shop staff were excellent, the food was very good.i loved the pool and the beach settings. Front desk staff needs customer service training. I waited in my room for over 45 mins for a bell man and I still had to come down and get one for myself even after calling 3 times to remind them at the front desk about sending one. Read less
Image of the Tripadvisor rating Xmas 2024

Dec 19, 2024 Gigi S London, United Kingdom

I’m here now. The staff here are the most rude people I have endured in my entire life. I’ve travelled the world. The staff here are disgusting. There was no point to changing name or ownership of this hotel if you don’t change this staff. I have not received one pleasantry from any member of staff. Reception bar staff so miserable. I don’t have… Read more
I’m here now. The staff here are the most rude people I have endured in my entire life. I’ve travelled the world. The staff here are disgusting. There was no point to changing name or ownership of this hotel if you don’t change this staff. I have not received one pleasantry from any member of staff. Reception bar staff so miserable. I don’t have the energy to keep engaging with them. This is jamaica land of reggae soul and good vibes. I’ve paid £10,000.00 for this s..t. And I’m here til 26th of December. I’ve paid all this money. Honestly anyone looking to come here for a good vibes experience needs to not come because it’s a lot of money for this treatment. I will discourage everyone from coming to this hotel and to Jamaica. You are not good vibes people. You are a sad miserable mean lot. Maybe if I’d gone to Hilton my experience would have been different but I didn’t . There won’t a third time visit for me. I’m done with Jamaica and you sad mean miserable lot. Read less
Image of the Tripadvisor rating Average hotel

Dec 18, 2024 michaeljH3923DW

Average hotel in need of a refurbishment, all the basics in place. Decent rooms, staff very hard working particularly in the buffet restaurant, unfortunately the food was often too cold and apparently the microwave was broken and not replaced in the two weeks we were there, which is a shame because the variety of food was excellent just not… Read more
Average hotel in need of a refurbishment, all the basics in place. Decent rooms, staff very hard working particularly in the buffet restaurant, unfortunately the food was often too cold and apparently the microwave was broken and not replaced in the two weeks we were there, which is a shame because the variety of food was excellent just not enjoyable because of the temperature. Complimentary laundry was a big plus, so well done for that feature. Loads of sun lounger’s on the beach. Bar staff not as warm and friendly as I’ve experienced elsewhere, a bit too full of themselves, like they were doing you a favour, I don’t know why. No visable person appeared to be in charge and directing things as a point of contact overall in the hotel, everything was directed to the service desk. I appreciate that with new management will come some apprehension amongst existing staff, but I just felt the staff didn’t appear to be enjoying themselves, I’m hoping that will change once things settle down Read less