Hyatt Ziva Rose Hall

Montego Bay, Jamaica

Virgin rating

Ziva Swim-Up Room
Kidz Club
Spa
Ziva Deluxe Resort View Room
Ziva 1-Bedroom Oceanfront Suite
Ziva Room Bathroom
Lobby
Shakerz Bar
The White Witch Golf Course
Lagoonz Swim-Up Bar
Swim Out Room
Barefoot Jerkz
Petit Pariz
Petit Pariz
Fez
A video preview image
Ziva Swim-Up Room
Kidz Club
Spa
Ziva Deluxe Resort View Room
Ziva 1-Bedroom Oceanfront Suite
Ziva Room Bathroom
Lobby
Shakerz Bar
The White Witch Golf Course
Lagoonz Swim-Up Bar
Swim Out Room
Barefoot Jerkz
Petit Pariz
Petit Pariz
Fez

The hotel

The All Inclusive Hyatt Ziva Rose Hall offers a huge range of room options, all with gorgeous views of the surrounding tropical gardens or the ocean. You can even choose a room with direct pool access or upgrade to Club Level for special privileges. Tucked between the mountains and the sea, it’s hailed as a paradise of rest, relaxation and recreation and rightly so! Prepare yourself for 'Service from the Heart!' — a genuine warm Jamaican welcome and service with a smile. For something a little special, head to the spa for a relaxing massage or body wrap. Whilst you do, the kids can play with other youngsters at their very own club, building sandcastles or getting stuck into some arts and crafts. With regards to restaurants, you’ll find plenty on your doorstep — at the Ziva, there’s a whole range of world cuisines to choose from! Visit Italy one night, and Asia when the mood takes you. We doubt very much you’ll be homesick but if you are, head to Union Jack’z — an English tavern that not only serves pub favourites but also features live music too. Alternatively, sip on cocktails on the rooftop at the Moroccan-inspired Fez.

Amenities

  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkelling
  • Kids Club
  • Families
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant

Where is it

Located on the historically famous plantation estate, Rose Hall, approximately 15 minutes outside of Montego Bay. Overlooking a pristine white beach with a backdrop of the lush, tropical Blue Mountain ridge and two world class championship golf courses. Transfer time from airport: 15 minutes.

Hotel information

277 rooms and suites. All of which are air-conditioned with furnished terrace or balcony, flat-screen TV, telephone, WiFi access, mini-bar (stocked daily with water, beer, and soft drinks), tea/coffee maker, safe, iron and ironing board, bathrobes, slippers, toiletries, and hairdryer.

Ziva Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.

Ziva Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Deluxe Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Swim-Up Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Junior Suite with additional seating area, separate bathtub and rainfall shower, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Junior Suite with additional seating area, separate bathtub and rainfall shower, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Butler Junior Suite with additional seating area, separate bathtub and rainfall shower, personal butler and concierge services, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Suite with separate living room, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Swim-Up Suite with separate living room, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanfront Butler Suite with separate living room, personal butler and concierge services, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Club King and Club Double rooms are also available, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

From December 21, 2023 to April 30, 2024 guests who book the Club rooms will receive the following:

  • Private check-in and check-out in an exclusive area
  • Premium in-room mini-bar set-up
  • Exclusive Club access with premium beverages and canapés between 3:00 pm – 6:00 pm at FeZ Bar.

Arrivals from May 1, 2024 onwards, all new bookings will have the following amenities:

  • Private check-in and check-out in an exclusive area
  • Exclusive Club access with premium beverages at the Stirz Lobby Bar between 4:00pm–6:00pm.

Blue Grill at CalypZo (Seafood grill, open for lunch and dinner), ChoiceZ (buffet restaurant serving breakfast, lunch, and dinner), Di Roza (Italian cuisine, open for dinner), FuZion (modern Asian grill, open for dinner), Barefoot JerkZ (Jamaican BBQ eatery). BiteZ (casual cafe serving sweet treats and pastries), Union Jack'Z (English sports bar serving pub food). LagoonZ (swim-up pool bar),  StirZ (piano bar), ShakerZ (open-air bar), Fez (rooftop bar). GrindZ (coffee house). Reservations will be required for some of these restaurants.

Daily activity schedule and regular evening entertainment including live performances, shows and music.

2 outdoor swimming pools and 2 whirlpools. Poolside cabanas*. Zen Spa*. 24-hour fitness centre. Kids' Club. Water sports including kayaking, sailing, snorkelling and diving. Beach volleyball, basketball and cornhole. Dance lessons. Daily fitness classes including yoga, pilates, boot camp, and water aerobics. Teen Club with games room. 2 golf courses*.

Complimentary WiFi access. Laundry/dry-cleaning service*. Concierge. Gift shop. Complimentary parking. Ziva guests only have access to Ziva properties and its included amenities and facilities.

* Denotes local charge.

Please note: children under the age of 18 years old are not permitted to stay in any swim-up room categories.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4392)
  • Very good (1270)
  • Average (445)
  • Poor (219)
  • Terrible (181)
Image of the Tripadvisor rating Great service, good facilities, disappointing food.

Dec 25, 2024 Les R Fort Worth, Texas

So this is going to be a mixed review. Let’s do the good stuff first. This was our first visit here and we went during Christmas. They weather was pretty disappointing but everybody tried their best. The staff is fantastic. They can’t do enough for you and when asked anything, they’re genuinely friendly and helpful. Whether from housekeeping,… Read more
So this is going to be a mixed review. Let’s do the good stuff first. This was our first visit here and we went during Christmas. They weather was pretty disappointing but everybody tried their best. The staff is fantastic. They can’t do enough for you and when asked anything, they’re genuinely friendly and helpful. Whether from housekeeping, the wait staff, security, or in the shops - the employees are eager to help and made our stay enjoyable. We booked large rooms (2 sections - a large bedroom connected to a large living area with a futon style sofa bed) and had “butler” service. Nicky and Nicholas were fabulous. They were on duty from 7-7 and communicated with us thru WhatsApp. They helped with several issues which arose when we needed them, especially finding children’s Tylenol on Christmas Day. Fantastic help. Can’t say enough about them. The facility is your typical mega-hotel layout. Multiple 4 story buildings wrapped around a couple of pools and bordering an easily-accessible, well maintained beach. Plenty of lounges and umbrellas - we rented cabanas to make it a little easier. Kinda expensive but - if the weather had cooperated - they would’ve been helpful for the hot sun. They we helpful as the rains came down though. The grounds are extensive - and that’s the problem. There isn’t a sign, a placard, a pointer or any way to get around and find the restaurants, shops, snack bars. Nothing on a wall to find the elevators or exit doors. We asked others - and we were approached by other families, for help finding the lobby or other critical spots. We couldn’t understand why this wasn’t a part of the property. The other disappointment was the food. We went with an all-inclusive package and the meals are pretty bland and seemingly pre-made. The pool side restaurant food we had really disappointed. Same with the buffet. The Italian restaurant was better (service was still awesome) but the portions were small. All restaurants (except one) don’t open until 6:00 so if you need to feed the kids early you’re outta luck. We did use room service for some snacks and the food came very quickly by a friendly guy. All in all - it’s a good spot for families but the food will probably disappoint. And try to get a map to help get around the property! Read less
Image of the Tripadvisor rating Overall weak experience. Property is running down and not maintained well. Staff have don't care attitude in general.

Dec 24, 2024 ashokg2016 Great Falls, Virginia

Overall weak experience. Property is running down and not maintained well. Many of the services do not work and have don't care attitude. Behaviors of the service staff very poor. Overall disappointed and was surprised for such a big property to be abandoned like this.
Image of the Tripadvisor rating We are looking forward to returning!

Dec 23, 2024 Felicia M

I would definitely stay again for longer. The food options are terrific. My stay was all inclusive to include all beverages - and I was not disappointed. the staff are very welcoming and the rooms are spotless. Would like to have stayed longer.
Image of the Tripadvisor rating Loud dj music ruined our stay, don’t stay here if you want a quiet peaceful beach vacation

Dec 21, 2024 Matt K

Di music from 6-10 pm every night is so loud it sounds like the DJ is in your room with you. This is in building 3 in the family side of the resort which I thought would be quieter (on 3rd floor). I asked the dj and the front desk to turn it down but they wouldn’t. Not even one person dancing, dont know who the music was even for. Asked for a new… Read more
Di music from 6-10 pm every night is so loud it sounds like the DJ is in your room with you. This is in building 3 in the family side of the resort which I thought would be quieter (on 3rd floor). I asked the dj and the front desk to turn it down but they wouldn’t. Not even one person dancing, dont know who the music was even for. Asked for a new room and higher floor was a little quieter but still too loud to get to sleep (only 4 floors). Read less
Image of the Tripadvisor rating I will return

Dec 20, 2024 Go29056515229

Better than expected. We traveled with a group of 16 and the trip was perfect. The resort is beautiful. There are some obvious upgrades needed but hopefully there are plans for that to take place. The staff were friendly and very personable. I will return.