Sunset At The Palms

Negril, Jamaica

Virgin rating

The hotel

Nestled in 10-acres of delightful tropical, lush gardens, the Sunset at the Palms is a sure-fire winner for adults looking for a peaceful and pampering retreat. Offering a personalised concierge service, the dedicated team are happy to assist as soon as you arrive, as their aim is to help you fully enjoy your time in Negril. From arranging transportation and booking excursions to making dining reservations and organising special occasions, nothing is too much trouble. Renowned for its unique and intimate accommodations, stay in exquisite wooden bungalows that sit atop sturdy stilts, so you feel like you’re in a tree house, with polished wood floors, sleek showers with body jets and airy balconies furnished with a relaxing day bed. There are three different dining choices from the extensive International buffet at Palm Grove Restaurant to the creative Caribbean fusion menu at the à la carte Lotus Leaf. Guests rave about the spicy Jamaican ‘Jerk’ chicken that’s served at the Beach Bar and Grill during lunch — don’t miss it! The pool is perfect for lounging in the sun, or it’s a short escorted walk over the road to the celebrated Bloody Bay, a spectacular stretch of white sand beach fringed with picture-perfect palm trees.

Amenities

  • Kayaking
  • Snorkelling
  • Windsurfing
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool

Where is it

On the western tip of Jamaica in Negril, across the road from Bloody Bay, a 2-mile stretch of white-sand beach. Transfer time from Montego Bay Airport: 1 hour 30 minutes.

Hotel information

85 rustic treehouse-style rooms and suites, spread throughout 43 individual wooden buildings with no lifts. All with air-conditioning, wooden fan, satellite TV, complimentary WiFi access, safe, hairdryer, tea and coffee maker, fridge stocked with bottled water, soft drinks and local beer replenished daily, iron and board, slippers, bathrobes and nightly turn-down service. Tree Top Deluxe Rooms have 1 king-size bed, sleeping maximum 2 adults.

All Inclusive of: all meals and snacks. All drinks including premium brands and wine by the glass. All activities and entertainment above unless otherwise stated. 

Tree Top Suites are split-level, have a sunken living area with a sofa bed, 2 full bathrooms, 2 private verandahs and sleep maximum 3 adults.

Palm Grove Restaurant (open daily serving breakfast, lunch and dinner), Chef's Showcase Under the Stars - the Executive Chef features authentic local cuisine and garden produce with a Mediterranean twist (open select evenings each week, reservations required), Lotus Leaf Restaurant (dinner; Caribbean fusion cuisine, open select evenings 3 nights a week, by reservation only) and Palm Breeze Beach Bar and Grill (daily 10:00am-6:00pm; casual snacks, sandwiches, Jamaican ‘Jerk’ specialities, smoothies etc). Bamboo Bar with swim-up facility (10:00am-1:00am), Irie Martini Bar (6:00pm-11:00pm) and Blue Coffee Cafe (11:00am-5:00pm).

Live music nightly. Weekly Manager's cocktail party.

Swimming pool with swim-up bar. Large whirlpool bath on the sun terrace. Upgraded beach facilities, including chic cabanas, chaise lounges, beach huts and open-air massage areas. Spa facilities*. Fitness centre. Non-motorised water sports: paddle boards, kayaking, snorkelling and windsurfing. Island cooking classes and Mixology cocktail making classes (once per week). Nature walk. Daytime activities and evening entertainment. Mountain biking* and golf* nearby. ScubaCaribe school*. Ricks Cafe Sunset Cruise* and Half Moon Cruise*.

Gift shop. Room service (7:00am-9:00pm). Complimentary WiFi access in all rooms, the lobby and the internet centre. Personal Sunset Concierge (assisting with personalised check-in, and general assistance throughout, including calling guests each day with the time of sunset that evening).

3 nights between 1 Nov -21 Dec.

5 nights between 22 Dec-24 Apr.

3 nights between 25 Apr-31 Oct.

7 night minimum stay applies at all times to Tree Top Suites.

* Denotes local charge.

Please note: this hotel accepts guests over 18 years only.

Please note: this hotel is not suitable for wheelchair users as all accommodation is on stilts, with a stairs up to the accommodation (no lifts).

Please note: there is a dress code for Lotus Leaf Restaurant and Chef’s Showcase dining experiences.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2989)
  • Very good (772)
  • Average (223)
  • Poor (90)
  • Terrible (54)
Image of the Tripadvisor rating Awesome week at sunset at the palms

Dec 22, 2024 Pioneer548772

Small boutique hotel set in a jungle like setting. Staff unbelievably friendly and accommodating. Food, especially for an all inclusive, was excellent. Rooms need a little freshening up but still very nice. Safety noted for front gate and crossing the street to the beach and being on the beach. Always someone there and accounting for guest… Read more
Small boutique hotel set in a jungle like setting. Staff unbelievably friendly and accommodating. Food, especially for an all inclusive, was excellent. Rooms need a little freshening up but still very nice. Safety noted for front gate and crossing the street to the beach and being on the beach. Always someone there and accounting for guest presence. Massage was beautiful. Caravan half day trip with snorkeling to ricks cafe was awesome. Crew went above and beyond to make it a wonderful day and a party. Lunch with fresh lobster next door from a natures place with dynamite as the host was unbelievable all different ages present at resort. Many repeaters. This is due to the staff treating everyone like family. This is not a fancy resort but it is beautiful with so many thoughtful touches throughout. It was just right to relax and enjoy ourselves for a week. Read less
Image of the Tripadvisor rating Excellent Experience in Negril

Dec 21, 2024 marc7692 Upper Marlboro, Maryland

This resort is very laid back and comfortable. The rustic Tree Houses provide all of the amenities that one needs. Amanda at the Front Desk was exceptionally attentive and responsive. The staff immediately make you feel like family upon check-in and throughout the entire stay. Their private beach affords server walk up service to your beach… Read more
This resort is very laid back and comfortable. The rustic Tree Houses provide all of the amenities that one needs. Amanda at the Front Desk was exceptionally attentive and responsive. The staff immediately make you feel like family upon check-in and throughout the entire stay. Their private beach affords server walk up service to your beach chair from where you can order from their menu and bar. A great overall experience. Read less
Image of the Tripadvisor rating Great Experience

Dec 19, 2024 Roberto B Jersey City, New Jersey

This place is about the staff. We were really treated well- from breakfast to dinner. Even on the beach, they cut coconuts for us daily and made sure we were happy. Paul, the pianist was fantastic. The lady at the gift shop was so helpful in helping my mom find the perfect beach cover-up.
Image of the Tripadvisor rating Relaxation by the sea

Dec 19, 2024 davidangella Crawley, United Kingdom

We found all the staff to be friendly, helpful and well trained, with special thanks to Claudette and Lorriane in Dining and the amazing barman who ran the Martini bar with skill and efficiency but whose name we never managed to read on his nametag. Overall this is more like a country club than a typical concrete and marble hotel, with the large… Read more
We found all the staff to be friendly, helpful and well trained, with special thanks to Claudette and Lorriane in Dining and the amazing barman who ran the Martini bar with skill and efficiency but whose name we never managed to read on his nametag. Overall this is more like a country club than a typical concrete and marble hotel, with the large number of returnees clear evidence that something special is offered here. The buffet and Lotus Leaf restaurant offered a good choice of well-prepared food with lots of Jamaican specialites available. Read less
Image of the Tripadvisor rating True 4-star Experience, warm & welcoming

Dec 17, 2024 Go56085086655

A true 4-star experience: -service was warm, professional, welcoming - lots of repeat travellers -size of resort was not too big, not too small so you could meet others easily or avoid them if you choose -small beach so not overcrowded or too busy or loud -loved the day bed on balcony -nice variety of eating areas (under roof, patio, near… Read more
A true 4-star experience: -service was warm, professional, welcoming - lots of repeat travellers -size of resort was not too big, not too small so you could meet others easily or avoid them if you choose -small beach so not overcrowded or too busy or loud -loved the day bed on balcony -nice variety of eating areas (under roof, patio, near bar) -great popcorn at pool bar available all day/night -good soundproofing and you don't hear your neighbour -clean and simple bungalow, comfortable mattresses -not too far from ATM, other shops (20min walk or they call you a taxi for $10) -food was very mediocre but the 2 special restaurants were a bit better -arriving at the beach after 11am meant you had to wait for clean towels as they run out by then -arrive early to the beach to get a shaded spot under an umbrella -the TV's speaker in our room was blown out so the sound was bad but lots of channels to choose from (and Canadian content) -restaurants, washrooms, shop, currency exchange, spa, gym are all close since it's a smaller resort; no feeling like you have to walk too far -no kids screaming or crying! Read less