Secrets Playa Mujeres Golf & Spa Resort

Playa Mujeres, Mexico

Virgin rating

Preferred Club Junior Suite Ocean Front
Hydrotheraphy circuit
Junior Suite
Rendezvous Restaurant
Sugar Reef Restaurant
Preferred Club Lobby
Junior Suite Tropical View
Bordeaux Restaurant
Secrets Spa
Desires
Junior Suite bathroom
In-Room Nespresso Machine
Preferred Club Junior Suite Ocean Front
Hydrotheraphy circuit
Junior Suite
Rendezvous Restaurant
Sugar Reef Restaurant
Preferred Club Lobby
Junior Suite Tropical View
Bordeaux Restaurant
Secrets Spa
Desires
Junior Suite bathroom
In-Room Nespresso Machine

The hotel

Secrets Playa Mujeres Golf & Spa Resort is an adults-only, all-suite hotel, just 10 minutes north of Cancun. Intimate and exclusive, this private gated retreat lies right on the glorious white sands of Mexico's famous Playa Mujeres. With its own unique Unlimited-Luxury® service, the resort seeks to completely redefine the concept of luxury featuring a unique nature preserve of indigenous flora and fauna. From a refreshing welcome cocktail and cool towel, right down to your own personal pool and beach waiter service, every whim and wish will be catered for. The accommodations offer a combination of comfort and elegance and each gorgeous suite comes with either swim-out access or stunning ocean views. With six gourmet à la carte restaurants on-site, as well as a buffet, grill and café, when it comes to sustenance, you really will be spoilt for choice! There's no need to make a reservation so simply turn up, relax and let yourself savour the experience. The 'Sip, Savour and See' Dining Experience, allows guests to dine at all Secrets and Dreams resorts within the region, so venturing out isn't a problem either! The resort also has two impressive swimming pools, four whirlpools and a world-class wellness spa. Treat yourself to an exclusive Aromatherapy Salt Glow, a revitalising seaweed wrap, or even a traditional Swedish massage.

Amenities

  • Golf
  • Hobie Cats
  • Kayaking
  • Scuba Diving
  • Snorkelling
  • Windsurfing
  • Honeymoon
  • Wedding
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access

Where is it

On a lovely white sand beach in the resort of Playa Mujeres. Just a 10-minute drive north from Downtown Cancun in an exclusive gated community, located inside a championship 18-hole Playa Mujeres Golf Course, designed by golf legend Greg Norman. Transfer time from airport: 35 minutes.

Hotel information

424 suites in 12 buildings on up to 5 floors with lifts in each building. All with climate controlled air-conditioning, furnished and private balcony or terrace, 42" flat-screen cable TV, complimentary WiFi access with Unlimited Connectivity, tablets with hotel information, telephone, mini-bar (refreshed daily), Nespresso™ coffee maker, 24-hour room service, safe, blackout drapes, vanity mirror, steam wand, furnished sitting area, bathrobes and slippers, Secrets box for room service, hairdryer and bathroom with hydrotub and rain shower. Junior Suite Garden View with 1 king-size or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all buffet and reservation free à la carte dining and snacks, unlimited premium domestic and International drinks, stocked mini-bar with beer, water and soft drinks. Activities and entertainment above unless otherwise stated. Concierge service. Welcome cocktail and cool towel, pool and beach waiter service, 24-hour room service. No wristbands required.

If you need to keep in touch with the rest of the world, simply download the free Unlimited Connectivity app to make local and international calls without roaming charges.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets, Breathless, Dreams and Sunscape (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Junior Suite Swim-Out Rooms have access to a semi-private swimming pool from a private terrace, pool or garden views and 1 king-size or 2 double beds, sleeping maximum 3 adults.

Junior Suite Partial Ocean View with 1 king-size bed, sleeping maximum 2 adults.

Junior Suite Ocean View Rooms have 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Ocean View Rooms with Preferred Club Privileges and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean View Swim-Out Rooms with a private, furnished terrace with direct swim out access, Preferred Club Privileges and 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Ocean Front Rooms with superior ocean views and Preferred Club Privileges, and 1 king-size or 2 double beds, sleeping maximum 3 adults.

Preferred Club Master Suite Ocean View with Preferred Club Privileges and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Master Suite Ocean Front with Preferred Club Privileges and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Master Suite Ocean Front Private Pool, with Preferred Club Privileges and 1 king-size bed, sleeping maximum 2 adults. 

Presidential Suite with Preferred Club Privileges, ocean front views and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Privileges include:

  • Preferred status and amenities 
  • Preferred Club suites in premium locations
  • Private Preferred Club beach area
  • Exclusive access to the Hideaway bar at Dreams Playa Mujeres
  • Access to Lazy River at Dreams Playa Mujeres
  • Access to Preferred Club Lounge at Dreams Playa Mujeres
  • Personalised check-in and check-out with concierge service
  • À la carte breakfast in Oceana and Maris (at Dreams Playa Mujeres)
  • Afternoon hot and cold hors d’oeuvres 
  • Desserts and fine liquors 
  • Private Preferred Club Lounge with daily continental breakfast
  • Complimentary newspaper in suite every day (English or Spanish) 
  • Complimentary computer access in Preferred Club Lounge 
  • Upgraded mini-bar service 
  • Upgraded bath amenities 
  • Pillow menu 
  • One day pass to the wet areas of the Secrets Spa by Penovia (per person, per stay) 
  • 20% off spa treatments (not combinable with any other offer or promotion)

9 dining options - 6 à la carte restaurants and 1 grill: Market Café (International buffet cuisine, open for breakfast, lunch and dinner), Oceana Seafood Restaurant (open for breakfast for Preferred Club guests only, lunch and dinner for all guests), Seaside Grill (grilled specialities, open for lunch and dinner), Portofino (Italian cuisine, open for dinner), Bordeaux (French cuisine, open for dinner), El Patio (Mexican cuisine, open for dinner), Himitsu (Pan-Asian cuisine, open for dinner), Barefoot Grill (open for lunch) and CoCo Café (open 6.00am-10.00pm and 11:00pm-6:00am). Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighboring Secrets, Breathless, Dreams and Sunscape (terms and conditions apply). 24-hour room service. Bar Manatees swim-up bar, Desires music lounge and bar, Barracuda beachside bar, Sugar Reef poolside bar, Piano Bar Lounge, Rendezvous lobby bar and Showtime Theatre Bar. Preferred Club Bar. Guests staying at Secrets Playa Mujeres will have shared privileges with Dreams Playa Mujeres Golf and Spa Resort facilities, offering 10 additional restaurants and 12 bars.

Please note: all restaurants and bars may not be open every night. No reservations required at specialty restaurants.

Live nightly entertainment and theme parties. Tequila tastings. Theatre stage show, live music and beach parties. Zen Terrace, an open-air area with live evening music (daily).

2 swimming pools and 4 outdoor whirlpools. Secrets Spa*. Fitness centre with Yoga and fitness classes such as Pilates and boot camps. Beach football. Ping Pong. Bocce ball. Non-motorised water sports: kayaks, catamaran, snorkelling, paddle boarding, water aerobics and water polo. Motorised water sports* and scuba diving lessons*. Land sports including beach volleyball, tennis and multi-purpose court. Fishing tours*. Complimentary traditional Temazcal ceremony, darts and billiards. Discounted greens fees at two nearby golf courses*. Access to nearby Dreams Playa Mujeres Golf & Spa Resort, with 2 additional pools, a lazy river (Preferred Club guests only) and water park.

Pool and beach concierge service. Bali beds on the beach. Laundry/dry-cleaning service*. Gift shops. Beauty salon*. Complimentary WiFi access throughout. 24-hour front desk, currency exchange, business centre, car rentals*, sightseeing tours and excursions* and medical facilities*. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info.

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6999)
  • Very good (2188)
  • Average (908)
  • Poor (423)
  • Terrible (305)
Image of the Tripadvisor rating Highly recommended

Dec 25, 2024 Peter H

We got the relaxation we were looking for. The whole staff were extremely friendly and helpful. We had a lot of fun with the entertainment team especially on the crazy games at the pool. Everyone does an amazing job! This hotel is highly recommended and we would visit again.
Image of the Tripadvisor rating I would reconsider

Dec 24, 2024 Witoldzio Manhattan, KS

The service is quite mixed and confusing, from servers who are very nice and polite (an older gentleman at the Mexican restaurant and a young lady at the Italian place) to people who barely want to talk to you and throw the plates at your table. A very similar situation at the beach, from somewhat hostile to very welcoming. The toilets at the… Read more
The service is quite mixed and confusing, from servers who are very nice and polite (an older gentleman at the Mexican restaurant and a young lady at the Italian place) to people who barely want to talk to you and throw the plates at your table. A very similar situation at the beach, from somewhat hostile to very welcoming. The toilets at the beach are often lacking soap and tissues. Food at this resort is rather average and disappointing, with some surprises - we were in love with two absolutely delicious deserts (the panna cotta at the Italian place and the chocolate mole cake at the Mexican place). Interestingly, the restaurants here make their lemonade from powder, not from lemon juice. I really didn't expect that at such a rather expensive resort. Also, there is no way to get yogurt that is not sweetened (which is annoying). There is no way you can get Uber from this resort, they made a special route for Uber which adds 4 miles (20 plus minutes) to the waiting time and Uber drivers will cancel on you. They resort wants you to surrender and take their own overpriced transport. The spa has very nice staff, but their massage was more of a less just a full body rub, not a professional massage at all. Their restaurant app is so messed up, if you try to order room service it will say the food will arrive in two hours (!!!), so if you decide to order for tomorrow they will bring the food in two hours on the same day anyway (it happened twice!!!). The facilities are in general well maintained (with some parts slightly falling apart) with a nice landscaping, we loved the lights in the evening. The resort looks more elegant at night. Swimming pools had a very nice warm temperature of the water. Shockingly, there was barely any decor for Christmas, basically, nothing. I was totally surprised. The color choices for this resort are grey and brown, not very happy colors, and it seems that the management is color averse. No decor, no art, barely any flowers, just very neutral spaces without much character. But the basic design of the facility is practical and user friendly. The water in the ocean has a truly beautiful color during sunny days. Read less
Image of the Tripadvisor rating Quick trip

Dec 24, 2024 Roger B

Resort and service is awesome , food at best 4. To each their own, from what I saw would not do a swim up, was supposed to have an Oc view pref sw out, got upgraded to 1012 which is jr suite alongside the private pool, master suites…that was awesome! Great service from the beach bar staff. I want to stress that All staff were amazing. I saw some… Read more
Resort and service is awesome , food at best 4. To each their own, from what I saw would not do a swim up, was supposed to have an Oc view pref sw out, got upgraded to 1012 which is jr suite alongside the private pool, master suites…that was awesome! Great service from the beach bar staff. I want to stress that All staff were amazing. I saw some posts before I left about concerns they are a few months away from a Reno…I saw no evidence that they were close or needed a Reno! Read less
Image of the Tripadvisor rating Home Away from Home

Dec 23, 2024 kellvan16 Lockport, Illinois

My home away from home. There are so many places/resorts in the Cancun area to stay and the ocean and the sun are the same wherever you go. The wonderful people at Secrets Playa Mujeres are the reason I have been to This resort 12 times now. There are so many smiles throughout the days - it makes it hard to think about staying anywhere else. … Read more
My home away from home. There are so many places/resorts in the Cancun area to stay and the ocean and the sun are the same wherever you go. The wonderful people at Secrets Playa Mujeres are the reason I have been to This resort 12 times now. There are so many smiles throughout the days - it makes it hard to think about staying anywhere else. Martha /Alejandro and Jaime the Pool concierges. Phillipe pool guy Diana preferred club bartender. Maria jesus and Katia Pool servers Eugenia Barefoot grill server. Ruben my sweet friend at Market cafe - server. Melissa, Christina and Ruben chief. Market cafe host America Octavio, Alex and the sweet gal whose name means flower at the Preferred club - Karina Uvc rep (hugs) Salame our wonderful housekeeper and of course the bell guys Heifer and Christian. The guys that drive the golf carts always with a smile and how is your day? love you all. We cannot say enough wonderful things about dear Diego...Family is everything and you are all my Family. See you all soon! Read less
Image of the Tripadvisor rating The staff is top notch

Dec 22, 2024 tessaRW

The staff is the true gem at this resort! We would like to recognize three individuals in particular. Enrique in the market café was so friendly when we first arrived, he was like this throughout our entire stay and it really brightened our day. Artemio in the French restaurant was friendly and knowledgeable, he indulged us in taking pictures even… Read more
The staff is the true gem at this resort! We would like to recognize three individuals in particular. Enrique in the market café was so friendly when we first arrived, he was like this throughout our entire stay and it really brightened our day. Artemio in the French restaurant was friendly and knowledgeable, he indulged us in taking pictures even though he was very busy. Daniella with the Entertainment Staff was warm and conversational, we had such fun chatting with her as we made bracelets and saw her smiling face throughout the week. Thank you to the entire staff for making our stay so memorable, and in particular these three individuals. They are a true asset to the resort! Read less