Haven Riviera Cancun Resort and Spa

Riviera Cancun, Mexico

Virgin rating

The hotel

Situated just a short drive away from Cancun international airport is the stunning Haven Riviera Cancun Resort and Spa. This adult's only resort comes with all the world class amenities you'd expect from a 5 star hotel and has more activities than you could shake a stick at. Spend your days working up a sweat on the beach volleyball court before spending your evenings learning how to make your favourite cocktails. Dine in one of the five exquisite a la carte restaurants, all of which included in your stay might we add, before ending your evening with a tipple in one of the six bars. Alternatively, dance the night away in Cabaret, Haven Riviera's very own nightclub. This resort is perfect for couples simply looking to getaway or those looking to celebrate those special moments in life.

Amenities

  • Golf
  • Hobie Cats
  • Kayaking
  • Tennis
  • Yoga
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Night Club
  • Restaurant
  • Safety Deposit Box
  • Spa

Where is it

Located on the beach between Cancun and Riviera Maya, just 20 minutes from the international airport.

Hotel information

435 suites across the resort, all have a contemporary design with modern furnishings. All suites include complimentary WiFi, daily stocked mini-bar and a Nespresso machine, in-room safe and a smart tv. Junior Suite Garden View rooms are spacious and feature a furnishes terraced or balcony for enjoying views of the gardens. Rooms have 1 king size bed and sleep a maximum of 2 adults. All Inclusive of: all meals and drinks in any of the; one market style restaurant, five a la carte restaurants, one coffee bar & pastry shop, three snack bars, six bars, three swim up bars and a daily stocked mini bar in your suite.

Junior Suite Garden View rooms are spacious and feature a furnished balcony with private whirlpool for enjoying views of the ocean. Rooms have 1 king size bed and sleep a maximum of 2 adults.

Pure® Wellness* Junior Suite Partial Ocean View are spacious and feature a furnished balcony with private whirlpool for enjoying views of the ocean. Rooms have 1 king size bed and sleep a maximum of 2 adults.

Junior Suite Swim-out Garden View rooms feature a fully furnished terrace for you to soak up the sun, as well as a semi private pool accessible from your terrace. Rooms have 1 king size bed and sleep a maximum of 2 adults.

Romance Junior Suite Partial Ocean View rooms feature a spacious balcony with your own private whirlpool. Perfect for enjoying romantic in room dining and celebrating special moments. Rooms have 1 king size bed and sleep a maximum of 2 adults.

Junior Suite Swim-Out Partial Ocean View rooms feature a fully furnished terrace for you to soak up the sun, as well as a semi private pool accessible from your terrace. Rooms have 1 king size bed and sleep a maximum of 2 adults.

*PURE ® Wellness suites undergo a thorough seven-step process with state-of-the-art technology intended to trap and eliminate viruses, bacteria, and airborne particles while minimising the presence of potential irritants.

Olios restaurant (Mediterranean). Agua Bendita restaurant (Mexican). Satsu restaurant (Asian fusion). Vora Mar restaurant (Trattoria). Tahania restaurant (International cuisine, exclusively for Serenity guests). Vistas restaurant (a la carte - breakfast/lunch, exclusively for Serenity guests). Flavours restaurant (variety of food stations, relaxed dining). Mistral snack bar. Moet Corner.* Limes bar. Mocaccino café. Haven Bar. Vistas Pool Bar. Docks Pool Bar.

Cocktail tastings*. Cocktail classes*. Live DJ twice a week. Moons nightclub.

5 swimming pools (2 are exclusively for Serenity guests). Spa*. Fitness centre/gym. Tennis court. Half basketball court. Beach volleyball. Table tennis. Yoga. Cooking class. Kayaking*. Hobie cats*. Complimentary green fees at the nearby Nick Price designed "El Tinto" Golf Club, a short 10-minute drive from the resort.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5288)
  • Very good (987)
  • Average (396)
  • Poor (171)
  • Terrible (162)
Image of the Tripadvisor rating Excellence and beauty!

Jan 30, 2025 Ross M

We had the BEST time! The people at the resort were phenomenal. The beach and the pools were great, and the FOOD was amazing! Gabo, Lorena and the rest of the staff made us feel special and everything was done with excellence. We loved the breakfast buffet and the views at the Vista were unforgettable!
Image of the Tripadvisor rating Haven Jan 2025

Jan 29, 2025 theoverbys Mansfield, Texas

The resort is very clean. The staff were all super friendly and accommodating. Two in particular Melanie at the main pool was awesome!! Our butler Manny went above and beyond. He responded immediately to any request 24/7 Great customer service. We upgraded to serenity level ocean front. Well worth the upgrade.
Image of the Tripadvisor rating Memorable experience

Jan 28, 2025 saghar M

Everything about our stay was amazing! We celebrated our 10th anniversary here, and it couldn’t have been more perfect. The atmosphere was lovely, the staff were incredibly welcoming, and the attention to detail made our stay extra special. From the beautiful accommodations to the excellent service, it truly exceeded our expectations. We had such… Read more
Everything about our stay was amazing! We celebrated our 10th anniversary here, and it couldn’t have been more perfect. The atmosphere was lovely, the staff were incredibly welcoming, and the attention to detail made our stay extra special. From the beautiful accommodations to the excellent service, it truly exceeded our expectations. We had such a wonderful experience and will cherish these memories forever. I highly recommend this hotel to anyone looking for a memorable getaway! Read less
Image of the Tripadvisor rating Heated pools needed!

Jan 28, 2025 kcowbells Austin, Texas

Lovely resort! Paulo is the best server - he was always there - that man works hard and always has a smile! My only real suggestion would be to have at least one part of the regular pool heated during the winter months. We were there in January and while we could comfortably sit by the pool, there was hardly anyone in it all four days we were… Read more
Lovely resort! Paulo is the best server - he was always there - that man works hard and always has a smile! My only real suggestion would be to have at least one part of the regular pool heated during the winter months. We were there in January and while we could comfortably sit by the pool, there was hardly anyone in it all four days we were there. It was too cold! No heated pools or hot tubs for those not in the Serenity Club. We had to pile into the tub on our balconies in order to comfortably sit in water and that's not exactly what we had in mind. Read less
Image of the Tripadvisor rating WONDERFUL!

Jan 28, 2025 Cathy F

WONDERFUL experience! Can't wait to go back. The food and service are excellent. The pool entertainment is a treat. The hydro spa is also a real treat. Our butler was always keeping in touch with us and was very helpful. The beach is beautiful soft sand. The views are amazing.