Bay Gardens Hotel

St Lucia, Caribbean

Virgin rating

Superior Room
Croton Suite
Junior Suite
Junior Suite
Junior Suite
Splash Island Water Park (located at Bay Gardens Beach Resort)
Standard Room
Splash Island Water Park (located at Bay Gardens Beach Resort)
A video preview image
Superior Room
Croton Suite
Junior Suite
Junior Suite
Junior Suite
Splash Island Water Park (located at Bay Gardens Beach Resort)
Standard Room
Splash Island Water Park (located at Bay Gardens Beach Resort)

The hotel

This friendly hotel with a relaxed, easy-going ambience is situated in the centre of St Lucia's entertainment capital, Rodney Bay. Located just a short walk away from the bars, and nightlife, you’ll be surrounded by liveliness but if that’s too much excitement retreat to your room for some seclusion, peace and quiet. The interior perfectly captures the unique tropical flavour of this island with fresh and vibrant Caribbean hues. See the island’s natural beauty and lush gardens from your private balcony or head on down to the 3 swimming pools for a cool swim. You’ll feel so relaxed and pampered by the unrivalled hospitality, you’ll wish you could stay longer.

Amenities

  • Babysitting service
  • Wheelchair access
  • Bar
  • Free Parking
  • Internet Access
  • Restaurant
  • Swimming Pool
  • Close to Beach

Where is it

On the south side of Rodney Bay, 15 minutes walking distance from Reduit Beach. Transfer time from airport: 1 hour 30 minutes.

Hotel information

87 rooms with balcony/terrace, air-conditioning, ceiling fans, cable TV, complimentary WiFi access, personal refrigerator, telephone, coffee maker and safe*. 

Standard Rooms have 1 king-size bed, sleeping maximum 2 adults.

Please note: The Vhols Exclusive Special Offer Room sleeps maximum 2 adults.

Basic All-Inclusive option: includes breakfast: must be eaten at the home property. Lunch and dinner: unlimited at Bay Gardens Hotel, Bay Gardens Inn Special Passes: two lunch and two dinner passes, per week at Bay Gardens Beach Resort & Spa, including a house brand drink. Drinks: unlimited house brand drinks by the glass at Bay Gardens Hotel, Bay Gardens Inn. Activities: complimentary non-motorised water sports. WiFi: complimentary. Water Park: unlimited passes to Splash Island Water Park. Facilities: access to all Bay Gardens facilities except the pool at Bay Gardens Beach Resort & Spa.

Note: supplementary charges may apply to certain specialty items on our menus. *Children 12 and under must order from the children's menu at each restaurant. **A supplementary charge may also apply for top-shelf spirits and premium wines by the glass. Please note that wines and alcohol by the bottle are not included in the Basic All-Inclusive package.

Full All-Inclusive option: meals: daily breakfast (must be eaten at the home property), lunch, and dinner. Drinks: unlimited house brand drinks by the glass. Activities: complimentary non-motorised water sports. WiFi: complimentary. Water Park: unlimited passes to Splash Island Water Park. Facilities: access to all Bay Gardens facilities except the pool at Bay Gardens Beach Resort & Spa.

Note: supplementary charges may apply to certain specialty items on our menus. *Children 12 and under must order from the children's menu at each restaurant. **A supplementary charge may also apply for top-shelf spirits and premium wines by the glass. Please note that wines and alcohol by the bottle are not included in the Full All-Inclusive package. Spa treatment: Free spa treatment per room category per stay (couples massage counts as two treatments): Stay 3 nights: 1 treatment per person. Stay 7 nights: 2 treatments per person. Stay 14 nights: 4 treatments per person. (specified treatments only).

Room upgrades

Superior Rooms are larger, some with Jacuzzi bath, with 1 king-size bed or 2 double beds, sleeping maximum 2 adults or 2 adults and 2 children.

Junior Suites are the same size as Superior Rooms but have a sofa bed and small sitting and kitchen area, sleeping maximum 2 adults or 2 adults and 2 children.

1-Bedroom Croton Suites with 1 king-size bed and separate living room with a sofa bed, sleeping maximum 4 adults or 2 adults and 2 children.

2-Bedroom Croton Suites with 1 king-size bed, 2 double beds and a separate living room with a sofa bed, sleeping maximum 8 adults or 6 adults and 2 children.

Guests receive complimentary shuttle to Bay Gardens Vacation Club, located at Bay Gardens Beach Resort (5 minute drive) with use of the beach and sunlounges, unlimited complimentary access to Splash Island Water Park and unlimited complimentary non-motorised watersports.

Spices Restaurant, Cinnamon Bar.

Weekly manager's cocktail and Caribbean buffet night with live musical entertainment. Saturday night poolside barbecue.

3 freshwater swimming pools. The following activities are available at the sister property Bay Gardens Beach Resort & Spa: water sports*, access to Splash Island Water Park and complimentary non-motorised water sports, and kids' games room.

Babysitting* (on request). Gift shop. Internet Café, complimentary WiFi in all rooms and public areas. Amenities at the sister property can be used (except the pool) and include dive shop, fitness centre, spa*.

This resort has a fee of $10 per room, per night. There is also an additional Tourism Accommodation Fee of $6 per person, per night (payable locally, subject to change). Children aged 12-17 will be charged US $3 per person, per night. No fee for under 12s.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Please note: guests receive unlimited complimentary passes to Splash Island Water Park and unlimited complimentary non-motorised watersports.

**Reduit Beach is a 15-minute walk away or take advantage of the hotel's complimentary shuttle service which drops you to the sister property so you can use the Beach and other facilities (except the pool) and charge anything you eat or drink back to your room at the Bay Gardens Hotel, so there is no need to take any money with you (once you leave an impression of your credit card at Bay Gardens Hotel).

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (852)
  • Very good (747)
  • Average (230)
  • Poor (56)
  • Terrible (52)
Image of the Tripadvisor rating Great Time in St Lucia

Dec 23, 2024 SiritaP1

The staff were very friendly. Bed and pillows very comfortable. Food is great also. I didn’t want to leave I felt very safe and relaxed. My room was clean, everyday I left and came back my room bed was made and I had fresh towels. I would give this hotel and 11 on a scale of 1-10. I will be back😃
Image of the Tripadvisor rating Amazing stay

Dec 18, 2024 Danielle J London, United Kingdom

I had an amazing holiday in St Lucia. Very comfortable stay at Bay Gardens Hotel. Clean room and facilities. Peaceful swimming pool and gardens. Close walking distance to the beach or accessible via a free hourly shuttle bus. Excellent bar with delicious drinks. The staff were fantastic and really made my stay special - all so welcoming, friendly… Read more
I had an amazing holiday in St Lucia. Very comfortable stay at Bay Gardens Hotel. Clean room and facilities. Peaceful swimming pool and gardens. Close walking distance to the beach or accessible via a free hourly shuttle bus. Excellent bar with delicious drinks. The staff were fantastic and really made my stay special - all so welcoming, friendly and helpful. Special shout out to Quincy, Terry, Helena and Danny who went the extra mile. This was my first time in St Lucia but I will definitely be back! Read less
Image of the Tripadvisor rating Bay Gardens Hotel

Dec 18, 2024 TutorBernie666

Wow, what can I say about this beautiful hotel. First thing is to ignore all the negative comments about this hotel. It may only be classed as a 3 star hotel but you get 5 star treatment from the staff. The food and drinks are the best I have had and we will deffo be back again. The weather was great and we only had a couple of downpours… Read more
Wow, what can I say about this beautiful hotel. First thing is to ignore all the negative comments about this hotel. It may only be classed as a 3 star hotel but you get 5 star treatment from the staff. The food and drinks are the best I have had and we will deffo be back again. The weather was great and we only had a couple of downpours that soon dried up. The rooms are very comfortable and recently decorated. A huge 10 out of 10 from me. At Lucia in my eyes is on par with Barbados, if not better. Read less
Image of the Tripadvisor rating Horrible Hotel don't stay here!

Dec 18, 2024 Raymond P

My experience at the Bay Gardens Hotel was horrible. The staff at the front desk are not friendly, it's as if they don't want to be there. Find another hotel. I stayed in the Croton suites which are old, out dated and in need of significant update and repair. On arrival the room we checked into had cracked pieces of tile and additional debris… Read more
My experience at the Bay Gardens Hotel was horrible. The staff at the front desk are not friendly, it's as if they don't want to be there. Find another hotel. I stayed in the Croton suites which are old, out dated and in need of significant update and repair. On arrival the room we checked into had cracked pieces of tile and additional debris in the tub. This was so bad my wife and I didn't feel comfortable using the tub and reported this to the front desk manager. There was no response that night to the reported issue. The next morning we were moved to another room which was worse. Broken cabinets in the kitchen, dirty room, another old tub where the water didn't drain properly. The tub was so high you needed a step ladder to get into it. While taking a shower the water would backup to the point where your feet were covered with water, nasty. Additionally at night we saw bugs on the batroom floor. Large bugs that resembled waterbugs or roaches. After complaining again the room was thoroughly cleaned, drain repaired and sparyed for bugs, horrible experience. I will never return to this hotel again. Read less
Image of the Tripadvisor rating Stewed Kidneys for Breakfast

Dec 16, 2024 raquelsF5550JJ

I am not sure why people are writing a 4-star reviews for this hotel. The hotel is older, dirty and not well maintained. The jr. suite that we had was dirty, ants everywhere including in our bed. It does not feel good when you wake up in the middle of the night and the ants are crawling on you! The breakfast was rationed and very random at best -… Read more
I am not sure why people are writing a 4-star reviews for this hotel. The hotel is older, dirty and not well maintained. The jr. suite that we had was dirty, ants everywhere including in our bed. It does not feel good when you wake up in the middle of the night and the ants are crawling on you! The breakfast was rationed and very random at best - having stewed kidney meat for breakfast was definitely a shockingly surprise. The grill to make eggs/omelets looked like it was never cleaned. The only good part was having a shuttle that would take you to their sister hotel, which is where we would spend the day to stay away from this place. Overall, I would stay away! Read less