Sugar Beach, A Viceroy Resort

St Lucia, Caribbean

Virgin rating

The hotel

This world-class beachfront resort with stylish accommodation is nestled between the majestic Pitons, among more than 100 acres of picturesque, landscaped rainforest. The marine protected bay with gentle shallow water (perfect for small children) offers incredible snorkelling as the waters of Sugar Beach are part of the National Marine Reserve. The collection of multi-bedroomed Residences and Sugar Beach' Beachfront Collection brings a new level of luxury to St Lucia, or opt for a Luxury Beachfront Bungalow, just steps from the water's edge on the white sands of Sugar Beach. Whether you're relaxing by the infinity pool, indulging in spa treatments, or sipping a rum cocktail at the new poolside bar and cabanas, Sugar Beach promises an unforgettable and indulgent experience in one of the Caribbean's most enchanting destinations.

Amenities

  • Hobie Cats
  • Kayaking
  • Scuba Diving
  • Snorkelling
  • Tennis
  • Windsurfing
  • Babysitting service
  • Kids Club
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service

Where is it

Between the famous Pitons, 10 minutes to Soufriére, 1 hour 30 minutes to Castries. Transfer time from airport: 45 minutes.

Hotel information

101 rooms, villas, cottages and luxury beachfront bungalows are scattered in 'hamlets'. All with butler service, balcony/terrace with plunge pool, air-conditioning, ceiling fan, complimentary WiFi, TV and film channels, tea/coffee maker, safe, bathrobes, hairdryer and umbrella. All rooms receive complimentary stocked mini-bar with water, beers and soda. All other items carry a charge. Sugar Mill Luxury Rooms have a large bathroom with coral stone detailing and signature amenities, plunge pool, private patio and walled garden, with a 4-poster bed, sleeping maximum 2 adults. Sugar Beach Meal Plan (all Inclusive option): includes all meals and drinks by the glass (house brands, local water). Meals can be enjoyed in all restaurants apart from Boopa's Cafe and Saltwood (all guests dining in Saltwood will receive $125 credit per person, for menu items if on a meal plan that includes dinner). Basic items in the mini-bar and room service (delivery service fee tray charge applies). Full American Breakfast Plan option: available at a supplement. 

Half Board option: available at a supplement. Full American Breakfast and dinner, meals can be enjoyed in all restaurants apart from Boopa's Cafe and Saltwood (all guests dining in Saltwood will receive $125 credit per person, for menu items if on a meal plan that includes dinner). Basic items in the mini-bar and room service (delivery service fee tray charge applies). No drinks are included. 

Superior Sugar Mill Luxury Rooms are located close to the heart of Sugar Beach with views of the resort's lush gardens and palm lawn. Each one has a 4-poster bed, plunge pool in a walled private garden and boasts a private roof terrace — most with ocean and Gros Piton views, sleeping maximum 2 adults. 

Luxury Cottages are located amongst the lush vegetation and gardens, and have a private terrace and plunge pool, and large bathroom with oversized walk-in shower, sleeping maximum 2 adults. 

Luxury Villas are located within the gardens of the resort, and have a large bathroom with Victorian-style claw foot bath and oversized walk-in shower, private patio with plunge pool, and 4-poster bed, sleeping maximum 2 adults. 

Superior Villas feature a separate living room with sofa bed, and bathroom with Victorian-style claw foot bath and oversized walk-in shower. With garden views, sleeping maximum 3 adults or 2 adults and 2 children.

Superior Luxury Villas have a separate living room, bathroom with Victorian-style claw foot bath and oversized walk-in shower, private patio with plunge pool, sleeping maximum 3 adults or 2 adults and 2 children. 

Grand Luxury Villas have separate living room, walk-in closet/dressing room, bathroom with Victorian-style claw foot bath and oversized walk-in shower, private patio with large plunge pool, 4-poster bed and queen-size sofa bed, sleeping maximum 3 adults or 2 adults and 2 children. 

Grand Luxury Villa Ocean View are the same as Grand Luxury Villas, but with unobstructed ocean views, sleeping maximum 3 adults or 2 adults and 2 children.2-Bedroom Beachfront Bungalow are the same as Luxury Beachfront Bungalows, but with additional bedroom, sleeping maximum 3 adults or 2 adults and 2 children. 

2-Bedroom Grand Luxury Villas have two master bedrooms with 4-poster beds, two walk-in closets/dressing rooms, two bathrooms with Victorian-style claw foot bathtub and oversized walk-in shower, two large plunge pools and private patios, and two enclosed living rooms with pull-out sofa beds, sleeping maximum 6 adults or 4 adults and 4 children.2-Bedroom Superior Luxury Cottages have two master bedrooms with 4-poster bed, large bathroom with coral stone detailing and walk-in shower, two enclosed living rooms with pull-out sofa beds, private patio with walled garden and infinity-edge pool, sleeping maximum 6 adults or 4 adults and 4 children.

Luxury Beachfront Bungalow have walk-in closet/dressing room, large bathroom with walk-in shower and free-standing bathtub, private courtyard with outdoor shower and Jacuzzi, and private thatched shade area with sun loungers and table and chairs, sleeping maximum 2 adults. 

The ResidencesFeaturing personalised butler service, and each with a private infinity-edge pool, The Residences are the ultimate in private luxury. When staying in The Residences, you can also expect views of the Caribbean Sea and Pitons, full kitchen, turndown service, separate living room, Nespresso™ machines, ROIL and Natura Bisse bath amenities, and soaking tub in the master bedroom. 

1-Bedroom Residence is split into two categories - beachfront and ocean view. The beachfront option has direct access to the white sand beach, and the ocean view has spectacular views of the sparkling sea. With 1 king-size bed, sleeping maximum 2 adults.

2-Bedroom Residence is spread over two storeys. The master bedroom has 1 king-size bed, and the second bedroom has twin beds and a large daybed, sleeping maximum 4 adults or 2 adults and 2 children. 

3-Bedroom Residence is split into three categories — beachfront, oceanfront and ocean view. The beachfront option has direct access to the white sand beach, the oceanfront option has uninterrupted views of the ocean, and the ocean view has spectacular views of the sparkling sea. The master bedroom has 1 king-size bed, and the second and third bedrooms have either 1 double bed or twin beds, sleeping maximum 6 adults or 2 adults and 4 children. 

4-Bedroom Residence is split into three categories — beachfront, oceanfront and ocean view. The beachfront option has direct access to the white sand beach, the oceanfront option has uninterrupted views of the ocean, and the ocean view has spectacular views of the sparkling sea. The master bedroom has 1 king-size bed, and the second, third and fourth bedrooms have either 1 double bed or twin beds, sleeping maximum 8 adults or 4 adults and 4 children. 

2-Bedroom Villa Residence is a single-story villa, with 1 king-size bed in the master bedroom and either 1 king-size bed or 2 double beds in the second bedroom, sleeping maximum 4 adults or 2 adults and 2 children. 

3-Bedroom Villa Residence is a two-storey villa and is split into two categories — beachfront or ocean view. The beachfront option has direct access to the white sand beach, and the ocean view has spectacular views of the sparkling sea. The master bedroom has a private balcony, large master claw-footed tub overlooking the sea and 1 king-size bed. The second bedroom has twin beds, and the third bedroom has 1 queen-size bed, sleeping maximum 5 adults or 2 adults and 3 children. 

Beachfront Collection 

The all-new Beachfront Collection consists of three award-winning beachfront houses, offering maximum privacy and comfort. The interior space features floor-to-ceiling sliding glass doors, giving breathtaking 180-degree views out across the Caribbean Sea and the Pitons beyond and merging interior with exterior. As you enter, you are immediately welcomed to the entrance hall, games rom, living and dining area and kitchen. Other features include outdoor shower, shaded terraces, outdoor kitchen and dining area, sunset yoga deck, Jacuzzi, plunge pool, waterslide and swimming pool, as well as direct, private beach entrance onto the exclusive beach area. 24-hour Butler service is also included.4-Bedroom Beachfront Collection, with four master bedrooms. Three bedrooms feature 1 king-size bed, and the fourth bedroom has twin beds. Sleeping maximum 8 people.


Opening for bookings in 2025, Sugar Beach, A Viceroy Resort, will unveil Spice of Life, an impressive nine-bedroom villa. Spanning 35,000 square feet, this villa can accommodate up to 18 guests while still providing an intimate setting for just two. It features private beach access, a spacious outdoor swimming pool measuring 40 feet by 19 feet, 13 bathrooms, and both a main kitchen and a commercial-grade kitchen in the basement. The villa is designed around a remarkable art collection, with interiors inspired by the artwork and the resort's natural surroundings, offering stunning floor-to-ceiling views of the picturesque UNESCO Pitons and Caribbean Sea. Constructed with locally sourced wood and stone, the soft, natural materials complement custom-made furniture in muted tones, ensuring the artwork remains the focal point. Additionally, the residence will include a sustainable water system, integrated solar power, and luxury amenities like 24-hour butler service, a dedicated on-property shuttle and driver, luxury airport transfers, and more.

5 restaurants and a cafe: The Terrace (serving breakfast), Bonte (open for à la carte lunch and dinner, Tapas menu available 11:30am-6:00pm), The Cane Bar (sushi, sashimi and other Asian-inspired dishes) and Saltwood (elegant dinner with International fare), Jalousie Grill (open for lunch and dinner), Boopa’s (Grab and go café). 4 bars including The Jalousie Bar open 9:00am-11:00pm serving cocktails, beachside, under the almond trees. The Cane Bar, a speciality rum bar serving lighter fare such as sushi, sliders, sashimi, and satay. (The Cane Bar is open to guests 18 years and older). Room service*.

Regular programme of daily activities and evening entertainment.

Swimming pool. The Rainforest Spa* with tree house treatment rooms and a specialist skin clinic. Fitness centre. New Viceroy Racquets Club (featuring top-tier facilities including one tennis court, one padel court, and two pickleball courts,  New kids club (with supervised activities for 4-12 years old, including storytelling, dance classes and craft making. Teen club. Tennis and volleyball. Water sports including Hobie Cats, windsurfing, kayaks and snorkelling. Scuba-diving* with resort course available*. Glenconner Beach jetty is open from 9:30am-5:00pm daily for resident guests 15 years and older. The all-new Audio Art Tour.

Hotel shuttle around the resort. Butler service. Laundry/dry-cleaning service*. Babysitting*. Beauty salon*. Gift shop.

This hotel has a Tourism Accommodation Fee of $6 per person, per night (payable locally, subject to change). Children aged 12-17 will be charged US $3 per person, per night. No fee for under 12s.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2211)
  • Very good (386)
  • Average (164)
  • Poor (69)
  • Terrible (51)
Image of the Tripadvisor rating Luxury and service

Dec 23, 2024 307KenL Marietta, Georgia

The location and service are some of the best in the world! We stayed in a 4 bedroom residence, which was out of this world! Everything you need to right there at the resort, no need to ever leave. Honestly, you barely want to leave your residence or villa. Our butler, "Winnie," was the best. Always there when needed, but never intrusive. Only… Read more
The location and service are some of the best in the world! We stayed in a 4 bedroom residence, which was out of this world! Everything you need to right there at the resort, no need to ever leave. Honestly, you barely want to leave your residence or villa. Our butler, "Winnie," was the best. Always there when needed, but never intrusive. Only mildly negative comments are that the food is good not exceptional and some areas could use updating. Otherwise, an absolutely perfect stay! Read less
Image of the Tripadvisor rating Sugar Beach does not disappoint!

Dec 21, 2024 Julie L

Sugar Beach always exceeds expectations. Hands down, they provide the best service in the Caribbean. A personal Butler is assigned to you with a phone for immediate service. The villa is stocked with all your favorite beverages, including sodas, wine, and the delicious Piton beer. The shuttle service is so fast that you better be ready because… Read more
Sugar Beach always exceeds expectations. Hands down, they provide the best service in the Caribbean. A personal Butler is assigned to you with a phone for immediate service. The villa is stocked with all your favorite beverages, including sodas, wine, and the delicious Piton beer. The shuttle service is so fast that you better be ready because they are there seconds after you call. The food has drastically improved over our last 4 visits. The breakfast buffet was included and was wonderful. They have crepes, waffles, eggs, and fruit. The buffet nights are expensive but well worth it. Beach service is a nice lunch option. Afra and William were very attentive and eager to serve. We ordered room service on several evenings and ate by the splash pool. The beach has a locally owned shop by the snorkeling area. Bernita, the owner, will shop and bring you anything you may have forgotten to pack. She has liquor, cigarettes, medicines, and trinkets. The beach has some nice touches, like sunscreen and hydration stations, towels, and plenty of lounge chairs. The beach area is not as exclusive as in years past. The chairs are placed much closer together, and there were people with day passes using the accommodations. The one-bedroom villa has two full baths, a living room area, and a large bedroom. The main bathroom has plenty of space, including a tub, shower, closet, and vanity. The hair dryer is subpar compared to other resorts of this caliber. The deck area is large, with incredible views. Michael and Candy were our Butlers and went above and beyond, making our visit extra special. Sugar Beach has plenty to do. They have snorkeling and Hobie Cats at no extra charge. They also have scuba diving and many excursions. We chose the Sunset Cruise. They picked us up on the beach dock, so there was no time wasted leaving the resort. We love Sugar Beach and will be back soon! Read less
Image of the Tripadvisor rating Above the Rest

Dec 21, 2024 Brian L

Sugar Beach has the best service and scenery we’ve experienced in the Caribbean. This was our 4th stay at this property and it’s because we haven’t found any place that is comparable. Our butlers, Candy and Michael, were great, and even arranged for us to be able to watch the college football conference championship games from our villa’s patio.… Read more
Sugar Beach has the best service and scenery we’ve experienced in the Caribbean. This was our 4th stay at this property and it’s because we haven’t found any place that is comparable. Our butlers, Candy and Michael, were great, and even arranged for us to be able to watch the college football conference championship games from our villa’s patio. That was awesome! All of the staff was very friendly, helpful, and accommodating. William and Afra, our servers at the beach, were particularly awesome. Bernita, the wonderful lady that runs a shop at the Northern end of the beach, is also very friendly and helpful. It wouldn’t be a trip to Sugar Beach without visiting her shop. The property is beautiful and impeccably maintained. However, it is starting to feel like they are trying to maximize all the available space by adding additional beach front bungalows at the edge of the beach and umbrellas between the thatched sun shelters on the beach. As a result, the beach area is starting to feel a bit crowded even if there aren’t many people on it. The Villa, #318, an ocean view, had an incredible view of the bay and beach, and was spacious. Unfortunately, it didn’t have a view of the sunset, but they offer a great sunset cruise from the resort that was fantastic. Finally, the food was great and has gotten better over the years. They have a lot of variety on the menu and it’s all done very well. In the end, it was another great stay at Sugar Beach and we’d definitely return. Read less
Image of the Tripadvisor rating Not for us with,much regret

Dec 21, 2024 Fourbanks London, United Kingdom

This is a summary of my one-day tourist experience. I'm not sure where to start; regrettably, the hotel does not invite day guests; you can use the expensive restaurants and bars, but you can't sit on any beach furniture, despite the fact that there were plenty available, you have to sit in a very small corner on the far right of the beach where… Read more
This is a summary of my one-day tourist experience. I'm not sure where to start; regrettably, the hotel does not invite day guests; you can use the expensive restaurants and bars, but you can't sit on any beach furniture, despite the fact that there were plenty available, you have to sit in a very small corner on the far right of the beach where the small jetty is. The staff also looks at you adversely, so we ate breakfast, snorkelled, went to the bar for a drink at lunch, and returned on our day trip speed boat that had taken us up Earlier in the morning. The views are great, however the entire hotel was unreasonably pricey to the 5-star hotel we were staying in, and on that premise, we will not be returning. Read less
Image of the Tripadvisor rating Outstanding staff and Resort

Dec 16, 2024 ivanjayd2017 Brookville, New York

Sugar Beach, A Viceroy Resort Soufriere My husband and I just returned from an outstanding stay at the Viceroy at Sugar Beach. The resort is beautiful, the food was good, the large fitness center is brand new and the weather was a 10/10. However, the element that sets this resort apart is the entire staff. We experienced a level of service,… Read more
Sugar Beach, A Viceroy Resort Soufriere My husband and I just returned from an outstanding stay at the Viceroy at Sugar Beach. The resort is beautiful, the food was good, the large fitness center is brand new and the weather was a 10/10. However, the element that sets this resort apart is the entire staff. We experienced a level of service, graciousness and professionalism we have not seen at any other 5 star resort. We stayed in room 302 which was so comfortable. The one thing I wish I had known was to take a water taxi from the airport instead of a car service. The roads are very steep and windy. It was almost an hour from the airport and not a pleasant ride. Big shoutout to Solomon Water Taxi who took us back to the airport. Solomon and his entire staff are wonderful. Read less