JW Marriott Mumbai

Mumbai, India

Virgin rating

The hotel

Upscale rooms, chic dining and unforgettable sunset views are all on offer at this gated haven right on the beachfront in Juhu. Equally convenient for business as it is perfect for relaxing, you've got easy access to the business district whilst also being steps from feeling the sand between your toes. With multiple dining options on offer, you'll be spoilt for choice when it comes to dinner. But we definitely recommend the Lotus Cafe for Sunday brunch, with special entertainment and fun food for kids (and plenty of food and drink to enjoy for the adults too), it's a hit with all the family. If you're here as part of a business trip, think about upgrading to an Executive room which includes access to the lounge where you can work in peace whilst enjoying hors d'ouevres and selected complimentary refreshments. When you're not working, enjoy a dip in the infinity pool or head to the sauna and steam room to recharge. 

Amenities

  • Bar
  • Fitness Centre/Gym
  • Free Parking
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located along Juhu beach, with easy access to the business district. Approximately 3 miles from Chhatrapati Shivaji Airport.

Hotel information

326 rooms and 29 suites across 5 floors, all with air conditioning, complimentary WiFi access, 37” plasma TV, mini fridge, coffee/tea making facilities, safe, iron and ironing board, bath robe, slippers, bathroom amenities, and hair dryer. 

Standard Rooms have either 1 king-size bed or twin beds, sleeping maximum 2 people.

Partial Sea View rooms have either 1 king-size bed or twin beds, sleeping maximum 2 people. 

Ocean View rooms have either 1 king-size bed or twin beds, sleeping maximum 2 people.

Larger Guest rooms have either 1 king-size bed or twin beds, sleeping maximum 2 people.

Executive Rooms include access to the executive lounge which offers complimentary breakfast daily as well as a range of snacks and refreshments throughout the day. These rooms are located on higher floors, with 1 king-size bed or twin beds, sleeping maximum 2 people.

One Bedroom Apartments feature a separate living room, and bedroom with 1 king-size bed, sleeping maximum 2 people.

Ocean View Beach Suites feature a separate living room, and bedroom with 1 king-size bed, sleeping maximum 2 people.

Royal Beach Suites are larger in size and include access to the executive lounge which offers complimentary breakfast daily as well as a range of snacks and refreshments throughout the day. These rooms are located on higher floors, feature a separate living room, and bedroom with 1 king-size bed or twin beds, sleeping maximum 2 people.

Sunset Suites feature stunning ocean views, a separate living room, and bedroom with 1 king-size bed, sleeping maximum 2 people.

Lotus Café (International cuisine, open for all day dining). Dashanzi (sea-facing Asian restaurant, serving innovative dishes and cocktails). Saffron (Indian cuisine, open for lunch at weekends, and dinner Wed-Mon).  Bombay Baking Company (patisserie and deli, open 8.00am-9.00pm daily). Reflections (lobby lounge and bar, serving tapas dishes and a range of drinks, with sea views). 

Outdoor infinity pool, saltwater pool and kid’s pool. Beach access. Fitness centre. Fitness classes*. Jacuzzi, steam room, and sauna. Quan spa* and salon*. Children’s play area.

Complimentary WiFi access. 24-hour room service*. Gift shop. Laundry service*. Complimentary self-parking. 

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3947)
  • Very good (869)
  • Average (289)
  • Poor (125)
  • Terrible (191)
Image of the Tripadvisor rating Aging property with poor customer service and management

Dec 25, 2024 Susan S

I stayed at this property 17 years ago for work, then again 5 years, and 8 years after. It was an elegant and classy hotel. It now is an aging property with terrible service. The hotel has done absolutely no upkeep or remodeling of the rooms. Not even painting the walls. Don’t let the lure of the lobby fool you! Our room walls were dirty and you… Read more
I stayed at this property 17 years ago for work, then again 5 years, and 8 years after. It was an elegant and classy hotel. It now is an aging property with terrible service. The hotel has done absolutely no upkeep or remodeling of the rooms. Not even painting the walls. Don’t let the lure of the lobby fool you! Our room walls were dirty and you could see patch marks. The shower grout was moldy all throughout. I asked to speak to a manager many times with no response. The live band at the lotus cafe was so loud I couldn’t hear the person next to me. Food quality has also gone down. I attempted to contact concierge one month prior to our trip with no word back even after countless follow ups. The JW Sahar is outstanding! Their concierge tired many times to put me in touch with the JW Juhu team with no luck himself. I’m disappointed as we were looking for a relaxing stay and the service you typically expect at a Mumbai 5 star hotel. Read less
Image of the Tripadvisor rating Awesome, Amazing Superbly 👏 🤩

Dec 25, 2024 Bhumika C

Oh the pillows are really the fluffiest I have actually èver seen. Today been the Christmas have been there and I must say it's one of the best place to relax in. There service the ambiance and the most amazing place for the Staycation. Miss Payal, Mr Sparsh, Mr Andrew, Mr Pankaj and have been very helpful in making our Staycation fulfilling and… Read more
Oh the pillows are really the fluffiest I have actually èver seen. Today been the Christmas have been there and I must say it's one of the best place to relax in. There service the ambiance and the most amazing place for the Staycation. Miss Payal, Mr Sparsh, Mr Andrew, Mr Pankaj and have been very helpful in making our Staycation fulfilling and superb. Read less
Image of the Tripadvisor rating QUAN S.P.A. REVIEW

Dec 25, 2024 Culture04379837466

Amazing SPA! Quan SPA is amazing and sachin did the best full body massage therapy! The Quan Signature therapy is 10/10 and service and staff amazing! The therapy is relaxing and all the staff are friendly! I will definitely be back soon !!!!!
Image of the Tripadvisor rating SAFFRON

Dec 24, 2024 NICK V Aruba

5th time heroes needless to say I like it a lot. Staff, room, property, fragrance: Excellent! First time at Saffron. Loved it. Very good menu. The team of Nikhil and Raj were superb. Gave us some amazing dishes. Very attentive service. Excellent food.
Image of the Tripadvisor rating Great service from JE and Aumang

Dec 24, 2024 918ruchia Melbourne, Australia

Aumang had exceptional service on entry! Loved every moment of our stay. Kids had a ball and great restaurants all around! Would recommend all to stay at JW. Location also great and the staff was very friendly (particularly Aumang). Great way to spend Christmas and NY