Clustered into four low-rise Balinese-style water villages and spread over 40-acres of lily ponds and manicured gardens, the Grand Hyatt Bali is interlinked by waterfalls, lagoons and swimming pools which lead to the beach, protected by a barrier reef, creating a beautiful ‘water palace’ environment. Commanding a spectacular beachfront location in Nusa Dua, the Grand Hyatt Bali will provide you with all the services and amenities of a first class hotel. Despite its size and wide array of facilities, the Grand Hyatt Bali has an intimate atmosphere and the service is exceptional. Each of its four villages has its own pool and restaurant with guest rooms designed to offer you a unique Balinese ambience and views of the lush gardens or sea beyond. There’s a first-class Spa 'Kriya*, with treatments based on the rituals of Harmony, Purity, Energy and Bliss plus a state of the art fitness centre with whirlpools and a sauna to further to further promote those feelings of health and wellbeing. If a leisurely stroll is more your pace the tropical gardens and grounds will provide you with plenty to discover and explore.
Amenities
Snorkelling
Tennis
Windsurfing
Babysitting service
Kids Club
Wheelchair access
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Where is it
Located directly on the white sands of Nusa Dua next to the Bali Collection shopping centre. Transfer time from Denpasar Airport: 25 minutes.
Hotel information
636 rooms in 4 villages. All with balcony or terrace, air-conditioning, cable TV, complimentary WiFi, coffee maker, mini-bar*, safe, bathrobes and hairdryer. Grand Rooms have lagoon or garden views, with 2 single beds or 1 king-size bed, sleeping maximum 2 adults and 1 child under 12 in a rollaway bed.
Half Board/Full Board options: includes breakfast and dinner or breakfast, lunch and dinner. Half Board and Full Board for dinner is available in the Salsa Verde Restaurant, Garden Cafe and Pasar Senggol.
Interconnecting Grand Rooms are also available.
Ocean View Rooms offer views of the ocean, with 2 single beds or 1 king-size bed, sleeping maximum 2 adults and 1 child under 12 in a rollaway bed.
Grand Club Garden View Rooms with 2 single beds or 1 king-size bed, sleeping maximum 2 adults and 1 child under 12 in a rollaway bed.
Grand Club Deluxe Rooms offer 1 king-size bed, sleeping maximum 2 adults.
All Grand Club Rooms are in a self-contained village with private club pool and have access to an exclusive club lounge, including a private concierge, complimentary daily Continental breakfast, all-day tea/coffee service and complimentary evening cocktail hour.
Garden Cafe (International cuisine), Salsa Verde (Italian cuisine), Pasar Senggol (night market and cultural show), The Watercourt Restaurant (Balinese cuisine), Nampu (Japanese cuisine), Salsa Bar, poolside bar and Veranda Lounge & Bar (afternoon tea and treats).
5 swimming pools including 120m lagoon pool, water slide, river pool and Balinese feature pool. Spa* with a selection of treatments to promote well being. Bay Club Fitness and health centre with state of the art gym, aerobics room, steam room, sauna and whirlpool. Water sports*, windsurfing, boogie boards, canoes and snorkelling. 3 tennis courts, 2 squash courts. Yoga and meditation sessions*. Grand Club Lounge (available exclusively to guests booking Grand Club Rooms). Kids' club* (3-12 years) includes visiting a temple, face-painting, Indonesian lessons, sandcastle competition. Shopping village.
Laundry service*. Babysitting*.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
5 nights between 27 Dec-4 Jan.
* Denotes local charge.
Based on 6834 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (3877)
Very good (1711)
Average (681)
Poor (298)
Terrible (266)
Stay at Grand Hyatt at Nusa Dua
Dec 24, 2024Richard T
Our Grand Hyatt experience was spoilt by the weather - it rained for the full 10 days whilst we were there. December is not a good time to visit the resort.
With the closure of the Garden Cafe due to renovations the dining experiences were severely limited - Wine prices at the resort were over top for less than satisfactory…
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Our Grand Hyatt experience was spoilt by the weather - it rained for the full 10 days whilst we were there. December is not a good time to visit the resort.
With the closure of the Garden Cafe due to renovations the dining experiences were severely limited - Wine prices at the resort were over top for less than satisfactory wines.
Housekeeping and restaurant staff were fantastic but the same could not be said for front office staff.
Overall our experience was satisfactory but the price you pay to stay at the resort is not valid for money
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One of the best family holidays ever
Dec 24, 2024Nicola C
Beautiful facility, with enough for the kids between 9 and 14 to do. Had the all inclusive food and beverage package which made it easy to enjoy the holiday without always checking your spend. Amazing staff thst were so friendly and helpful.
Terrible breakfast
Dec 21, 2024docletranSydney, Australia
Despite the negative review of this grand old lady of Bali, we found this hotel is a pleasant one initially. The check in process was reasonably fast and the staff was very friendly. However the horror began on our first night at the hotel . In the morning we heard footstep ( assumingly belong to little kids) on the room directly above us at 6…
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Despite the negative review of this grand old lady of Bali, we found this hotel is a pleasant one initially. The check in process was reasonably fast and the staff was very friendly. However the horror began on our first night at the hotel . In the morning we heard footstep ( assumingly belong to little kids) on the room directly above us at 6 o'clock in the morning . We then proceeded to have breakfast at the Watercourt Restaurant. The food was passable not great and not comparable with a 5 star hotel - cold rice congee and no spinach in the egg bennedict . But what we discovered next was horrified us - one of my sons found a maggot like insect in one of the mangosteen ( beautiful tropical fruit). I then informed one of the serving staff and proceeded to open the rest of the mangosteen and found that all the inside flesh of the remaining mangosteen were yellow stained indicating that either the fruit were not fresh or infested with insects. I contact the front desk in the afternoon and one of the duty manager contact me but no apology was made
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Non-Luxury Escape
Dec 18, 2024Sean BPerth, Australia
Resort is 34 years old and looks it - avoid Luxury Escapes deals with vouchers as they're poorly conceived and executed.
Positives first:
Got a suite and an adjoining room - both remarkable in size and fittings - the suite was truly outstanding.
Staff were always friendly and efficient but very quick to charge - incorrectly.
Nampu serves very…
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Resort is 34 years old and looks it - avoid Luxury Escapes deals with vouchers as they're poorly conceived and executed.
Positives first:
Got a suite and an adjoining room - both remarkable in size and fittings - the suite was truly outstanding.
Staff were always friendly and efficient but very quick to charge - incorrectly.
Nampu serves very high quality Japanese food - which was tempered by the fact they don't really have meal sized courses and I have vouchers for courses...
Negatives:
Resort is 34 years old apparently, and looks it - it is a little dishevelled. One of the breakfast venues was closed for maintenance and the others were correspondingly busy as a result. Part of the slide pool was also sectioned off for maintenance reasons.
Food was very good but generally not laudable or particularly memorable. We had a Luxury Escapes deal [NEVER AGAIN] which supposedly included two courses free - every meal. The staff however, deemed sides as courses meaning i constantly had to explain that a piece of bread or a side salad is not a course and then had to get the bill adjusted accordingly - more than annoying given i was there for two weeks.
Drinks: Weirdly expensive. I paid $AUD16 for a spiced rum and coke - cocktails were cheaper.
They wanted me to pay $AU18 to use the table tennis table at the gym, which was beyond stupid and a blatant, disappointing cash grab. It sits there largely unused and should be available to all paying guests.
Summary:
Overall we had a very relaxing time - the moronic death by a million stupid vouchers luxury escapes deal notwithstanding. The resort is large but a lot of it is not really accessible as it is dedicated to conferences etc. It is in a great location. The staff [with the exception of one manager who refused to honour one of my massage vouchers at time of checkout] were welcoming, invariably friendly and efficient.
However, I would not return to this resort until after a refit - and even then I would have to think about it.
Previously stayed at The Mulia and the food there was streets ahead of what was provided at the Grand Hyatt. Pools at the Grand Hyatt were better than those at The Mulia though - so depends on what your focus is. I wanted amazing everything given the price but I did not get amazing food... and I felt absolutely ripped off on more than one occasion beacuse of the Luxury Escapes deal. I would have had a better time if I hadn't booked through Luxury Escapes - should have booked direct and will in future.
Note: Luxury Escapes asked me to confirm people and luggage numbers for airport transfers. They then arrived at the airport to collect a family of 5 with 4 large suitcases and a surfboard with a medium sized SUV - they had to arrange a minibus... when we left, and despite me reminding them that we are a family of 5 with 4 suitcases and a surfboard they turned up with another medium sized SUV.
A debacle, in short...
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Amazing stay at the Grand Hyatt!
Dec 15, 2024Graham H
Incredible place, the gardens, the beach, the facilities, all 5 stars! Took my two boys for 5 nights with the all-inclusive deal and was magic. The food was amazing, loads of options for all the family. The kids loved the pools and the slides (take an inflatable ring with you as they charge 220k IDR at the shop). Rooms were nice and beds…
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Incredible place, the gardens, the beach, the facilities, all 5 stars! Took my two boys for 5 nights with the all-inclusive deal and was magic. The food was amazing, loads of options for all the family. The kids loved the pools and the slides (take an inflatable ring with you as they charge 220k IDR at the shop). Rooms were nice and beds comfortable. I'll certainly be back.
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Stay at Grand Hyatt at Nusa Dua
