Nusa Dua Beach Hotel and Spa - Handwritten Collection

Nusa Dua, Bali

Virgin rating

Deluxe Room
Premier Room
Premier Room
Main Pool
Wedang Jahe Restaurant
Wedang Jahe Restaurant
Maguro Asian Bistro
Family Room
Palace Club Lagoon Room
Palace Club Lagoon Rooms
Palace Club Lagoon Rooms
Lagoon Pool
Tamarind Mediterranean Brasserie
Tamarind Mediterranean Brasserie
Raja's
Raja's
Lobby bar
Deluxe Room
Premier Room
Premier Room
Main Pool
Wedang Jahe Restaurant
Wedang Jahe Restaurant
Maguro Asian Bistro
Family Room
Palace Club Lagoon Room
Palace Club Lagoon Rooms
Palace Club Lagoon Rooms
Lagoon Pool
Tamarind Mediterranean Brasserie
Tamarind Mediterranean Brasserie
Raja's
Raja's
Lobby bar

The hotel

Living up to its ‘authentically Bali’ mantra, Nusa Dua Beach Hotel and Spa - Handwritten Collection feels like a reincarnated Balinese palace. Every element’s lavish, with its three exquisite tree-fringed pools, sumptuous spa, gym, and seven bars and restaurants all adding to the fantastical feel. But nothing’s quite as regal as its grounds, where tropical greenery spills over balconies, tumbles through gardens, and comes to rest on the pure white sands of its beach. The effect’s a serene setting for garden tours, coconut leaf weaving, and traditional dance classes – and for Gecko Club’s child-focused island experiences. Inside its nine hectares, a dramatic temple-like structure splits to reveal an elaborate lily pond festooned with water features; Balinese guest rooms (including Butler-served Club rooms) divulge garden, pool, or beach scenes; and the incredible bamboo web of its double-decked brasserie opens up to hypnotic Indian Ocean views.

Amenities

  • Babysitting service
  • Kids Club
  • Bar
  • Fitness Centre/Gym
  • Games Room
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool

Where is it

Located on Bali’s southern peninsula. Transfer time from Ngurah Rai International Airport: 15 minutes via the Bali Mandara toll road.

Hotel information

382 rooms and suites styled with Balinese touches, including carved wood features. All with private balcony, TV, tea/coffee-making facilities, mini-bar fridge and safe. Deluxe rooms with balcony, garden views and either 1 king-size bed, or twin beds, sleeping maximum 2 adults or 2 adults and 1 child. 

All Inclusive option: includes breakfast, lunch, afternoon tea, dinner and free flow of non alcoholic and selected alcoholic beverages (excluding mini-bar and room service).

Meals must be taken at designated venue. Meals and beverages must be consumed at the outlet, take away is not allowed.

Half board option: includes a three-course set lunch or dinner from the special menu in Maguro Asian Bistro, Tamarind Mediterranean Brasserie and Raja's Balinese Cuisine. It is also available for all theme dinners including the cultural show.

Full Board option: includes a three-course set lunch and dinner from the special menu in Maguro Asian Bistro, Tamarind Mediterranean Brasserie and Raja's Balinese Cuisine. It is also available for all theme dinners including the cultural show. Three courses are included as one appetiser, one main course and one dessert.

Please note: the meal supplement rates are not valid for Festive Season Events, such as: Christmas Dinner, New Years Eve Dinner, Chinese New Year Eve.

Premier rooms with an additional sitting area and bathroom with full-size bathtubs, with either 1 king-size bed, or twin beds, sleeping maximum 2 adults.

Family rooms and suites are also available.

Exclusive Palace Club Wing

Offering 57 elegant Palace Club Rooms and 25 Palace Club Suites with club lounge privileges and benefits including:

  • Private check in and check out
  • Breakfast à la carte 6:30-10:30am
  • Daily evening cocktails with assorted cheese and canapés 5:30pm-7:00pm
  • Daily afternoon tea 3:00pm-5:00pm

4 restaurants; Wedang Jahe Restaurant (International breakfast), Tamarind Mediterranean Brasserie, Raja's (Balinese cuisine), Maguro (Asia bistro). 3 bars; Lobby bar, Chess beachfront bar, pool bar.

3 outdoor pools. Direct beach access. Spa*. Gym and sports center. Gecko Kid's Club. Games room.

Complimentary WiFi access throughout the hotel. Babysitting service*. Laundry/dry-cleaning*. 24-hour room service*.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5279)
  • Very good (2313)
  • Average (622)
  • Poor (198)
  • Terrible (119)
Image of the Tripadvisor rating Lovely hotel. Poor service. Treated differently to other guests as paid in advance for AI

Jan 29, 2025 Phil_BX13 Ramsbottom, United Kingdom

Couple Late 40s Travelling for pleasure after a cruise Stayed late Jan 25 So the hotel and their grounds are absolutely amazing and their published commitment to the environment is admirable. The food, when it comes, is amazing but more on that later. The room we had was absolutely fantastic and I know it’s been commented on that some rooms… Read more
Couple Late 40s Travelling for pleasure after a cruise Stayed late Jan 25 So the hotel and their grounds are absolutely amazing and their published commitment to the environment is admirable. The food, when it comes, is amazing but more on that later. The room we had was absolutely fantastic and I know it’s been commented on that some rooms are tired and dated but ours was great Staff are polite in the extreme and always say hello and have a smile for you. The hotel really is a five star hotel in honesty Now the reason I have only given three and not five stars, despite the above glowing review, is as follows Firstly, the service whilst polite and friendly, takes forever for anything!!! Be it a drink or a meal. Minimum 30minute waits are the norm at the lunch venues and a simple drink of water can take upwards of 15minutes to arrive and involve a cast of thousands to deliver it (1 to take the order, 1 to get it, 1 to type it in the till and then 1 to get you to sign for a bottle of water!) Secondly (maybe linked to above) is the perception that as an all inclusive (AI) guest that staff seem to run away from you, this seems to be because they have your money and nothing more can be gained. Also for AI you are hugely restricted on what you can actually have. There are usually two menus one for paying guest and one for AI guest now having used AI for nearly 20yrs I am used to paying a surcharge for high end items (filet, lobster etc) but to have two menus for the same hotel guests is something I have never seen before anywhere coupled to this is the fact no one actually explains which menu is which and what each guests gets until you order and then you’re told it’s not included and only then offered ‘your’ menu. This may be also why the serving staff dismiss you as soon as they see your AI band. Secondly, as mentioned, the service is glacier slow. Balinise culture is slow paced, I get it but on average each interaction for a meal goes as follows. Get seated (if a staff member will serve you) Wait 10 mins for a menu Wait 10mins to make a drinks order Wait another tens mins for drinks to arrive Order food Wait another 20 to 30 mins for food to arrive All this in a restaurant with more staff than diners most often Lastly their petty rules on water is absurd!!!! In a county with high 80s humidity and people sweating their backside off you can only order a glass of water in 90% of bars and restaurants and only the pool bar will give you a bottle but you then have to sign for it!!!! All other AI hotels we have stayed at you just ask, get and you’re on your way!!!! Interestingly the cynical part of me noticed the top of each check to sign was the tip!!!! All in all a lovely hotel but let down by slow, slow, slow, slow service and being treated as a second class citizen when we paid up front for AI Top Tip Pay as you go, don’t bother with AI Read less
Image of the Tripadvisor rating Not Great!

Jan 28, 2025 Hot777 Scotland, United Kingdom

Would I stay here again no!!! The 3 stars are for the staff. We were not told we had to prebook restaurants. Had to eat late each night as all was left. Was told to eat at the one near the beach as would see the fire show on the beach. It was on the grass as you walk down, not on the beach. Big let down on my meal it was cold. Reviewed the… Read more
Would I stay here again no!!! The 3 stars are for the staff. We were not told we had to prebook restaurants. Had to eat late each night as all was left. Was told to eat at the one near the beach as would see the fire show on the beach. It was on the grass as you walk down, not on the beach. Big let down on my meal it was cold. Reviewed the restaurant which was outstanding. The room well definitely not what I expected! Run down, tired. First time in Bali booked pre-cruise stay through third party. Read less
Image of the Tripadvisor rating 2nd time back and can't wait for the 3rd

Jan 26, 2025 Mel F Sydney, Australia

We came back to the Nusa Dua beach hotel and spa for a 2nd time. We absolutely loved the VIP check in lounge and Arini the duty manager was so warm and welcoming. As soon as we drove through the gates my kids said yay we are home. We absolutely love this hotel, location is great, the beach is amazing, the service and food was fantastic. Breakfast… Read more
We came back to the Nusa Dua beach hotel and spa for a 2nd time. We absolutely loved the VIP check in lounge and Arini the duty manager was so warm and welcoming. As soon as we drove through the gates my kids said yay we are home. We absolutely love this hotel, location is great, the beach is amazing, the service and food was fantastic. Breakfast always a highlight. A gorgeous touch of flowers and cake for my birthday and cookies delivered when my son had an ear infection. We cannot wait to come back. Read less
Image of the Tripadvisor rating Staff and food outstanding.

Jan 25, 2025 Kevin E London, United Kingdom

We stayed a week in this lovely hotel. Stand outs for us the food, and the staff, both excellent. The good Food, we did not have a single meal (all inclusive) that was not very good or excellent. Breakfast is stand outs. The Tamarind restaurant on the beach was our favourite. Staff, exceptional. Plenty of them and so very polite . All… Read more
We stayed a week in this lovely hotel. Stand outs for us the food, and the staff, both excellent. The good Food, we did not have a single meal (all inclusive) that was not very good or excellent. Breakfast is stand outs. The Tamarind restaurant on the beach was our favourite. Staff, exceptional. Plenty of them and so very polite . All inclusive package , very generous esp re food and drink, and you could use all the restaurants , no complaints at all. The grounds , absolutely immaculate and so relaxing to walk around . Reception, customer relations , outstanding, never a Q, always dealt with our queries to our satisfaction. Not quite so good , for us at least The main pool, it is beautiful, large too with a great swim up bar , but as many have pointed out , if you don’t sling reservation towels on before 7.30am , no hope of a sunbed. This is a real annoyance , just 35 sunbeds for hundreds of guests , they need to stop the early morning sun bed thieves, and simply work out how to get more beds in. Bedroom, nothing really wrong with it, sizeable , aircon excellent, but does not impress when you walk in, tired, needs a revamp . Bed was comfy tho. Entertainment, sparse , most evenings nothing much (piano, solo singer) at all . That said . Would we stay here again, yes most definitely for a pre or post cruise stopover Thanks to the staff and management for making our stay very pleasant indeed. Read less
Image of the Tripadvisor rating Amazing experience

Jan 21, 2025 Sakshi B

One of the best hotels in Bali….one should must book for the cleanliest beach as well. They have something for everyone to offer and keep interacted It’s totally worth it coming here nd spending some relaxing time Even the breakfast was very good