W Singapore Sentosa Cove

Singapore, Far East

Virgin rating

Fabulous Room, W Sentosa Cove, Sentosa Island, Singapore, Malaysia
Wonderful Room, W Sentosa Cove, Sentosa Island, Singapore, Malaysia
Fabulous Room, W Sentosa Cove, Sentosa Island, Singapore, Malaysia
Wonderful Room, W Sentosa Cove, Sentosa Island, Singapore, Malaysia

The hotel

It's all about the W in Singapore and if you fancy combining the latest in luxury service with one of Asia's most cosmopolitan cities then jump on-board and enjoy the ride. The Sentosa Cove setting more than compliments the W's fun and funky outlook on life with restaurants, casinos and Universal Studios all in and around Singapore’s southern tip. Wherever you explore it's always an exciting bonus to have the W to come home to as from the Kitchen Table to the Woobar this is the coolest venue in town so why go out for burgers when you have seafood and steak at home? With the Wet Pool (one of Singapore’s largest) and Away Spa, competing for your undivided attention you're bound to discover a pace of life that suits you and if you want to keep happy and active then check out FIT that promises 24/7 cardio heaven. In-room dining is yet another W touch and thanks to all guest rooms having uber trendy orchid-inspired décor you'll get to eat in one of the finest venues around, just steps from your great big bed. Singapore is awash with cultural and recreational things to do which is why the W's Sentosa Cove is just perfect for getting out and seeing the sights prior to returning home to get the party started.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Close to City Centre

Where is it

On the resort island of Sentosa and just minutes from major attractions. Transfer time from Singapore Airport: 30 minutes.

Hotel information

240 guest rooms. All with floor-to-ceiling windows, 40” LED HDTV with Bose surround sound, 350-thread linen over signature W bed, bathroom with rainforest shower, separate bathtub and Bliss Spa products, mood lighting, iPod docking station, multi-phone plug connectors and complimentary WiFi access. Wonderful Rooms are spacious with floor-to-ceiling windows, island views and sleep maximum 3 adults and 1 child or 2 adults and 2 children.

Away Rooms have a balcony with panoramic pool and sea views, a stand-alone bathtub and sleep maximum 3 adults and 1 child or 2 adults and 2 children.

The Kitchen Table (open for breakfast, lunch and dinner; International gourmet menu), Skirt (open for evening meals; seafood and meat grills), Woobar (open lunch-late; drinks and cocktails) and Wet Bar (open all-day for nibbles, snacks and cocktails by the pool). In-room dining and 'Whatever/Whenever®' service available 24/7. 

WET®, one of Singapore’s largest outdoor pool areas with underwater speakers, sea views and private cabanas with iPads and iPods. Away Spa* (luxury therapies and treatments using ILA-Spa products as well as baths, showers, sauna and steam room). FIT: 24-hour fitness centre. Pilates, kickboxing and many more fitness classes available. Golf course and deep water yachting marina nearby*. Clothing, jewelry and souvenir boutique. 

24-hour welcome desk with multilingual staff. Shuttle bus service. Dry-cleaning and shoe shine services*. SPG check in desk. Left luggage facilities. Currency exchange. Car hire*. Business centre with printing facilities and high-speed WiFi Internet access. Complimentary high-speed WiFi access throughout hotel including guest rooms.

* Denotes local charge.

Please note: regarding electronic cigarettes in Singapore. You can not take vaporisers, e-cigarettes, e-pipes, e-cigars, and refills into the country. These items are likely to be confiscated, and you could be fined or sent to prison.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2193)
  • Very good (704)
  • Average (277)
  • Poor (138)
  • Terrible (162)
Image of the Tripadvisor rating 5 star prices, 4 star value

Dec 22, 2024 SydneyTimetraveller Sydney

Family of 4 from Sydney. 1 x vegan, 3 x vegetarians. We had high hopes for W Sentosa but it fell a little short. The hotel is beautifully presented and the staff are lovely and hard-working. However, for the price we paid we expected the smaller things which left us thinking we should have gone back to Shangri La Sentosa instead. The rooms lack a… Read more
Family of 4 from Sydney. 1 x vegan, 3 x vegetarians. We had high hopes for W Sentosa but it fell a little short. The hotel is beautifully presented and the staff are lovely and hard-working. However, for the price we paid we expected the smaller things which left us thinking we should have gone back to Shangri La Sentosa instead. The rooms lack a modern feel and the lighting system is terrible. Water pressure in the showers was average. The memory foam pillows we requested were lacking the “memory”. The buffet was good but needed a more extensive vegetarian selection. Our recollection of the Shangri La buffet had a made to order Indian food station amongst the other egg and Asian stations. The pool is beautiful, and shout out to Anthony and Joseph at the pool bar who looked after us. There were no issues getting pool side seats. I would have liked to have seen some more organised pool activities for the kids like at other resorts. They did, however, have a s’mores activity which the kids loved. The gym is well kept with good machines. The spa is a standout and has an excellent jacuzzi and steam room. Overall the hotel is great, but it’s the little things that other 5 star resorts we have stayed in have which were lacking at w Sentosa. Read less
Image of the Tripadvisor rating Great family getaway

Dec 20, 2024 Excursion50198203141

Great service, from the housekeepimg staff to front desk with a special commendation to Kristin who gave us a later checkout time than requested due to our special family occasions. Location was excellent as was the breakfast buffet. An extra bed fit nicely into our room without feeling squeezy. Some downsides: WC lacked a bidet and TV was rather… Read more
Great service, from the housekeepimg staff to front desk with a special commendation to Kristin who gave us a later checkout time than requested due to our special family occasions. Location was excellent as was the breakfast buffet. An extra bed fit nicely into our room without feeling squeezy. Some downsides: WC lacked a bidet and TV was rather small, although the external HDMI plug points made it very convenient to attach an Apple TV or connect directly with an iPad Read less
Image of the Tripadvisor rating 不積極處理退款

Dec 20, 2024 Coastal702180 New Taipei, Taiwan

I am extremely disappointed with the service at this hotel. Due to their error, I was charged an extra fee, and it has been over a month without any resolution. I have reached out multiple times in hopes of getting my refund processed quickly, but their responses have been unhelpful and the efficiency is lacking. This level of service is… Read more
I am extremely disappointed with the service at this hotel. Due to their error, I was charged an extra fee, and it has been over a month without any resolution. I have reached out multiple times in hopes of getting my refund processed quickly, but their responses have been unhelpful and the efficiency is lacking. This level of service is unacceptable, and I hope the hotel takes this issue seriously and improves their customer support. 我在這家酒店有個很好的住宿體驗，但現在我對這家酒店的非常失望。由於酒店多刷了我一筆500美金的費用，但已經過了一個月，問題仍未解決。我多次聯絡酒店，希望能儘快處理退款事宜，但他們的回應非常不積極，效率低下。這樣的服務讓人無法接受，我希望酒店能夠正視問題，提供更好的客戶服務。 Read less
Image of the Tripadvisor rating Superb and Impeccable service!

Dec 3, 2024 Clarinda L

Impeccable check in service from Ryan at the front desk! Ryan was really friendly and helped to accomodate a super early check-in. He really made me and my family feel very welcome at W Hotel, two thumbs up! Also W Hotel is the only hotel in Singapore with a pool open 24 hours, awesome!
Image of the Tripadvisor rating Highly Recommended for Quality

Dec 1, 2024 Blytherity Sydney, Australia

Excellent hotel with luxurious features available; these include a massive outdoors swimming pool, morning buffet with a wide selection of food, and events ranging from Happy Hour to morning yoga. The bus service is also great. If you are looking for a best of the best quality stay, this is the hotel for you.