Cape Panwa Hotel

Phuket, Thailand

Virgin rating

Junior Suite, Cape Panwa, Phuket, Thailand, Far East
Main Pool, Cape Panwa, Phuket, Thailand, Far East
Pool Villa, Cape Panwa, Phuket, Thailand, Far East,
Café Andaman, cafe, dining, Cape Panwa, Phuket, Thailand, Far East
The Light House
Café Andaman, Main Restaurant, Cape Panwa, Phuket, Thailand, Far East
Top Of The Reef Restaurant
Panwa House Restaurant
Top of the Reef
Cape Panwa Panwa House
Beach
Cape Suite
Junior Suite, Cape Panwa, Phuket, Thailand, Far East
Main Pool, Cape Panwa, Phuket, Thailand, Far East
Pool Villa, Cape Panwa, Phuket, Thailand, Far East,
Café Andaman, cafe, dining, Cape Panwa, Phuket, Thailand, Far East
The Light House
Café Andaman, Main Restaurant, Cape Panwa, Phuket, Thailand, Far East
Top Of The Reef Restaurant
Panwa House Restaurant
Top of the Reef
Cape Panwa Panwa House
Beach
Cape Suite

The hotel

Nothing less than idyllic, Cape Panwa offers a quiet retreat in the southeast corner of this popular island. Excellent service, stylish rooms and world-class amenities can all be enjoyed as well as a secluded beach for hotel guests only. All suites and villas boast plenty of space and light with airy décor. There’s a variety to choose from, ideal for couples, families or groups of friends. Activities at the Cape Panwa abound – although if you want to do nothing more than laze by one of the 2 pools, that’s absolutely fine! For moments when you’re feeling more active, there are water sports galore, including canoes and stand-up paddle boards. As well as sporting activities, there are cultural activities and a spa in which to feel truly pampered. Children are welcomed with open arms and there’s plenty for them to do too, allowing parents time out to soak up the sun. Dining is plentiful at the Panwa, there are several superb restaurants, serving dishes from around the globe. There are also four bars to unwind in at the end of the day, sipping on a handcrafted cocktail perhaps whilst listening to a live band at The Light House or the swell of the sea at Bamboo Bar.

Amenities

  • Sailing
  • Babysitting service
  • Bar
  • Fitness Centre/Gym
  • Games Room
  • Internet Access
  • Laundry Service
  • Restaurant
  • Safety Deposit Box
  • Swimming Pool
  • Beachfront location

Where is it

Built into the hillside and overlooking a gorgeous stretch of white sand. Although everything is within walking distance, there’s a quirky little train to transport you between the hotel, the beach and gardens! Transfer time from Phuket Airport: 50 minutes.

Hotel information

205 rooms, suites and villas. All are air-conditioned with private balcony or terrace, widescreen TV with cable,  telephone, WiFi access, mini-bar*, tea/coffee maker, safe and hairdryer. Superior Rooms with partial views of the ocean have 1 king-size bed, or twin beds, sleeping maximum 2 adults or 1 adult and 1 child (aged 2-11 years).

Junior Suites have extra living space and large balcony with most offering partial views over Panwa Bay with 1 king-size bed, or twin beds, sleeping maximum 3 adults or 2 adults and 1 child (aged 2-11 years).

Cape Suite with partial sea views (limited by vegetation), master en-suite bedroom and separate lounge with sofa bed, sleeping maximum 3 adults or 2 adults and 2 children (aged 2-11 years).

Family Suites are comprised of a Cape Suite with connecting Superior Room, with master en-suite bedroom and separate lounge with sofa bed, sleeping maximum 5 adults and 4 adults and 2 children (aged 2-11 years).

Two Bedroom Pool Villa with private swimming pool and master en-suite bedroom, sleeping maximum 5 adults and 4 adults and 2 children (aged 2-11 years).

5 restaurants including: Café Andaman (International cuisine), Panwa House (Thai delicacies), Top of the Reef, Uncle Nan’s Italian Restaurant, Laem Panwa Restaurant (outdoor seafood restaurant). 4 bars including: The Light House, Otter’s Bar, Bamboo Bar, Dolphin Bar. Café Kantary. 

2 swimming pools. Cape Spa*. Thai massage on the beach*. Fitness centre* with sauna. Water sports* including canoes, catamaran and stand-up paddle boards. Badminton* and table tennis on the beach. Beauty salon*. Weekly cultural activities* including Thai cooking classes, Batik painting and fruit and vegetable carving, games room, playground and menus.

Babysitting available* (on request). Complimentary WiFi in public areas and guest rooms. Laundry/dry-cleaning service*. 24-hour reception.

5 nights between 27 Dec-5 Jan.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2427)
  • Very good (892)
  • Average (346)
  • Poor (129)
  • Terrible (68)
Image of the Tripadvisor rating Relaxing holiday in tropical paradise with excellent food

Dec 22, 2024 Pete W Yatton, United Kingdom

This is a well run hotel, it's quite big but never felt crowded, whether in any of the restaurants, by the pool or on the private beach where there are more than enough sunbeds. Room: we were in U412 which was a little walk away from the pool and restaurants, so might not suit guests with mobility problems. It had a good view of the setting sun… Read more
This is a well run hotel, it's quite big but never felt crowded, whether in any of the restaurants, by the pool or on the private beach where there are more than enough sunbeds. Room: we were in U412 which was a little walk away from the pool and restaurants, so might not suit guests with mobility problems. It had a good view of the setting sun and was always nicey cleaned. There was a problem with a leaking air-con unit but this was fixed after couple of days. Rooms are available from 15:00, so if you're an early arrival be sure to pack swimming stuff so that you can use the other facilities until your room is ready. Pool: plenty of sunbeds and clean towels were provided. We were always down early after breakfast and saw the pool being thoroughly cleaned each morning. My only minor gripe of our two weeks at Cape Panwa was the mess created by the may Mynah Birds, and my constructive recommendation would be for an additional member of staff to be made available to clean up the beds each morning. Beach: private beach at the bottom of the hill which can be accessed on foot or via the funicular railway that runs all day. Food: We ate mainly in the Cafe Andaman buffet, but also sampled the Top Of The Reef and Panwa House restaurants; we were disappointed with the service at Panda House when our booked table was given to another couple minutes before we arrived, and we offered a table crawling with ants before eventually choosing to eat inside. We loved Cafe Andaman, where the chef and his team as well as the waiting staff were all wonderful. Cafe Andaman is a buffet and there is always a weekly menu with that include Italian, Thai and Indian speciality nights. All food was very good, with selection of deserts and fruit at each meal. Live band playing covers every evening at Andaman Cafe were very good. Location: the hotel is perched on top of the hotel, with a short but steep walk down to the little village. Alternatively the hotel runs a shuttle bus to & from the town every 10 m minutes or so. Plenty of places to get a drink or eat in the village, and also the 4th restaurant available to Cape Panwa residents - Uncle Nan's, although we were disappointed in the time taken to be served. Lots of options for a massage in the village or walking down the hill; we visited DIVA - first one you walk past at the top of the hill - which I can heartily recommend. The village waterfront has a night market which comprises almost all aspects of the Phuket Night Market. Read less
Image of the Tripadvisor rating The perfect family vacation

Dec 17, 2024 Andreas V

I stayed at this hotel with my wife and two children (1 and 3 years old) in December. It was wonderful. Excellent food, great service and a wonderful location. What stood out above all was the warm way the entire staff treated my children, who felt very welcome. Thanks for this! We will certainly come back again.
Image of the Tripadvisor rating A bit disappointing

Dec 14, 2024 Kyl H

We recently completed our fourth stay at this hotel, although we had already felt a “let down” on our second last visit, we decided to give it one more chance as we enjoy the neighborhood with its restaurants and cafés and the private beach this hotel offers. Unfortunately, this time around, our experience was far from satisfactory. We booked a… Read more
We recently completed our fourth stay at this hotel, although we had already felt a “let down” on our second last visit, we decided to give it one more chance as we enjoy the neighborhood with its restaurants and cafés and the private beach this hotel offers. Unfortunately, this time around, our experience was far from satisfactory. We booked a premium room at a higher rate to enjoy a good view. My partner, who was traveling to Phuket for work visited the hotel a month prior to our scheduled stay. He spoke directly to the lobby staff and confirmed our room preference, which was on the F wing on a higher floor. The hotel receptionists assured us that our request would be honored. Upon our arrival, we were casually assigned a room on a completely different wing from what we had requested. When we inquired, the staff acknowledged that there was a note in the system about our request, but they had mistakenly assigned us to another wing. They apologized and informed us that there were no more rooms available in the requested F wing, so they placed us in the L wing, which was under renovation. Our stay in the L wing was anything but pleasant. Every day, as many rooms on that wing were being refurbished, we endured the strong smell of paint and varnish, along with constant noise from drilling, cutting, and welding. This disruption made our stay very uncomfortable, not to mention that there was no communication whatsoever given to us about the construction work that was taking place. The lobby staff had initially told us that a room in the F wing would be available in three days and that they would notify and move us, but no one followed up or contacted us on the promised day. Additionally, during our checkout, despite knowing that our requests were not met, none of the staff asked if our stay was comfortable or offered any apologies for the inconvenience, they directly presented our final bill asking "cash or card?". In summary, our experience this time was disappointing, and we hope that the hotel management takes the necessary steps to improve their service standards to meet guest expectations. Read less
Image of the Tripadvisor rating Disappointed return to what used to be a fantastic hotel

Dec 9, 2024 PAUL C

Visited this hotel previously eight times now last time was 2017 had previously been given a cape privileges gold card that gave you a room upgrade,lovely meal, a boat trip and a session in the wonderful spa however on checking in today was told the hotel has done away with this now and now use a different loyalties criteria even though I had… Read more
Visited this hotel previously eight times now last time was 2017 had previously been given a cape privileges gold card that gave you a room upgrade,lovely meal, a boat trip and a session in the wonderful spa however on checking in today was told the hotel has done away with this now and now use a different loyalties criteria even though I had emailed reception when I booked the holiday a few months ago with my card details for my wife’s special birthday to be honest this was the only reason I booked this hotel again so poor marketing from the hotel as I definitely won’t return here. We were greeted with a look warm reception totally different from previous experiences here on visiting the beach the gardens looked tired to what used to be fabulously manicured grounds and empty water bottles could be seen littered on the grounds , very sad , even the lighthouse bar is closed Monday and Tuesday during this current high season not sure why as great spot for a cocktail,my advice to anyone this has been here previously and enjoyed it here would be to keep the great old memories of what was once a fabulous hotel . Read less
Image of the Tripadvisor rating Great experience at Cape Panwa

Nov 30, 2024 Julie W

Enjoyed our two week holiday at Cape Panwa. Staff were friendly.Room was comfortable.Food in every restaurant was excellent.Both pools were lovely.Plenty of sun beds on beach.They brought extra beds out round the main pool. The Tui full board package was excellent value. We had difficulty getting into our room on several occasions due to the key… Read more
Enjoyed our two week holiday at Cape Panwa. Staff were friendly.Room was comfortable.Food in every restaurant was excellent.Both pools were lovely.Plenty of sun beds on beach.They brought extra beds out round the main pool. The Tui full board package was excellent value. We had difficulty getting into our room on several occasions due to the key card not working.The cleaning ladies were always helpful to get it resolved. We enjoyed walking into the village and having a beer.Then using the hotel shuttle bus to get back.The 7/11 supermarket was handy and there was also a pharmacy if needed. We have stayed in many 4/5 star hotels around the world and each one brings a different experience. We will have lovely memories from Cape Panwa. Read less