W Miami Hotel

Miami Beach, Miami

Virgin rating

Wonderful Room
ADDiKT
ADDiKT
Iconbrickell Spa
Panther Coffee
Wonderful Room
Icon Cafe
15th Floor Deck
Wonderful Room
ADDiKT
ADDiKT
Iconbrickell Spa
Panther Coffee
Wonderful Room
Icon Cafe
15th Floor Deck

The hotel

An urban oasis in the centre of Miami’s Brickell district, the W Miami is luxurious, modern, and puts you in the perfect spot to explore the city. Take a dip in the rooftop pool up on the 15th floor, and treat yourself to some me-time in the spa. The bar and restaurant has 360-degree views, so you can look out over the city in all its glory while sipping on a drink and enjoying some tasty food. And when it comes to heading out, Brickell is known for its great shopping, fascinating museums, and quirky art galleries.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool
  • Valet parking
  • Close to City Centre

Where is it

In Miami's Brickell/Downtown area, steps from the Financial District and shopping at Mary Brickell Village. A 15-minute drive to South Beach with popular Ocean Drive and Lincoln Road Mall. Transfer time from Miami International Airport: 15 minutes.

Hotel information

146 rooms and suites. All with air-conditioning, WiFi access*, TV, mini-bar*, alarm clock, complimentary bottled water, iron and ironing board, bathrobes, bath amenities, and hairdryer. 

Wonderful Rooms are 440sq ft, and feature 1 king-size bed, sleeping maximum 2 people. 

ADDIKT (signature restaurant located on 15th floor, offering innovative American and international cuisine with 360 degree views, open for breakfast, lunch, and dinner). Icon Cafe (poolside dining and drinks). Panther Coffee (open throughout the day for drinks and grab n go items). 

15th floor outdoor pool deck. Iconbrickell Spa* (featuring a range of treatments, plunge pool, and steam room). Fitness centre. 

Wherever/Whenever® Concierge Service. 24-hour room service*. Laundry service*. Valet parking $50 per night (payable locally, fee subject to change). 

This hotel has a resort fee of $40 plus tax per room, per day (payable locally, subject to change).

Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (262)
  • Very good (133)
  • Average (56)
  • Poor (37)
  • Terrible (67)
Image of the Tripadvisor rating Staff need training!

Dec 22, 2024 Eric B

Overall the hotel itself is great, excellent location, comfortable rooms and convenient. The rooms show a bit of wear but even the best hotels do. The morning and early afternoon staff are excellent; friendly and helpful. The evening staff are helpful enough but lack the ability to be observant and listen. We had just returned from a 2 week cruise… Read more
Overall the hotel itself is great, excellent location, comfortable rooms and convenient. The rooms show a bit of wear but even the best hotels do. The morning and early afternoon staff are excellent; friendly and helpful. The evening staff are helpful enough but lack the ability to be observant and listen. We had just returned from a 2 week cruise and had dressed for dinner with 4 course meals every night. Originally we thought we’d just eat at the restaurant on the 15th floor; the music was so loud you couldn’t hear yourself think. We decided let’s just as the desk of there was a casual Italian place and grab a bowl of pasta or split a pizza. We were in shorts, t shirts and a long sleeve open shirts and sandals. We asked the 3 people at the desk for a “casual” Italian restaurant where we could grab a quick dinner. They said to go to one just a couple minutes walk. When we got there, the “doorman” in a tuxedo gave us one look and asked if we had a reservation? We were obviously under dressed. We decided to just walk around and find something on our own and found a great little food truck that made Italian and it was delicious. When we returned to the hotel the same staff asked how we liked it? We told them what happened and they said they don’t normally do reservations except on weekends “it was Friday night” another piped in that “sometimes cheap food is better than expensive food” and that the one they sent us too was expensive and “maybe we wouldn’t have liked it after all” I told them it had nothing to do with expense and everything to do with casual. If I wanted to put on slacks and a nice shirt We would have walked across the street to capital grill. Read less
Image of the Tripadvisor rating Not what we expected

Dec 13, 2024 Michael P Seattle, Washington

We stayed at the W for 2 nights, the proximity to almost everything is very nice and the check-in/out staff is wonderful. The noise is a bit much but we expected that staying here as it right in the city so it wasn’t a problem. I did expect more from the hotel, given it’s a premium brand. The shower handle came off as I tried to turn it on, I… Read more
We stayed at the W for 2 nights, the proximity to almost everything is very nice and the check-in/out staff is wonderful. The noise is a bit much but we expected that staying here as it right in the city so it wasn’t a problem. I did expect more from the hotel, given it’s a premium brand. The shower handle came off as I tried to turn it on, I put is back on with no problem but it shouldn’t have come off in the first place. The rooftop bar has a great bartender but the manager basically forced him to close right at 10, there were 8 of us that would have had at least one more. Plus this is Miami, maybe close at 11? Or 10 if no one is there. A pet peeve of mine, 2 clocks in the room both were off by an hour one would say noon, the other 10 AM when the time was actually 11. Simple fix. Last issue, the hallway smelled fishy, the smell didn’t follow us into our room so it just an odd issue that didn’t affect our stay really but again I expected more. W is a wonderful brand I’ve stayed at several but this one needs to work on the details. Read less
Image of the Tripadvisor rating Not in a Hurry to Return

Nov 23, 2024 David M

I normally stay further south in the Grove, but I had a couple meetings in the Brickell area and thought it would be a nice change. The W is attached to a residential condo that allows Air BnB hosting. There are some shared facilities between the two groups but separate check in lobbies. So that's the first issue. As an upscale hotel, the W… Read more
I normally stay further south in the Grove, but I had a couple meetings in the Brickell area and thought it would be a nice change. The W is attached to a residential condo that allows Air BnB hosting. There are some shared facilities between the two groups but separate check in lobbies. So that's the first issue. As an upscale hotel, the W Brickell lacks that sense of arrival and lobby vibe which really sets a tone for a visit, let's face it. There is just something to arriving at a dynamic, expansive lobby with visual access to a bar, seating groups etc. The room itself was large, and I was lucky to get an upgrade to a corner suite with south and west exposures. As an premium hotel within Bonvoy, the design standards are high, but a bit worn and weathered around the edges. Way past it's prime generally and in need of a moderate upgrade. The pool deck is vast, and circulation to the Gym and Spa Zones is via this deck, then through the condo/ bnb side, so a bit convoluted. The gym itself is stellar, with magnificent views of Brickell Key. I did encounter a very authroritarian and rude attendant who made it her buisness to cross the gym floor and admonish me for making the mistake of answering my phone while on the treadmill, but whatever, she was doing her job, but delivery and tone are everything in hospitality. Not in any hurry to stay at this hotel again. Moving around Brickell is not the easiest. Streets are not that friendly and the traffic is horrendous. Read less
Image of the Tripadvisor rating Bad service

Oct 22, 2024 Adelaide Rebouc... D

Again deception with the hotel! Really do not deserve 5star evaluation. After having problems with my key every day and having to go downstairs and change it to have a new one. 3 days having the same problem. Today I left for dinner at 8:00pm and asked them to clean my room. They said in one hour they will clean it. I came back at 11:00pm and the… Read more
Again deception with the hotel! Really do not deserve 5star evaluation. After having problems with my key every day and having to go downstairs and change it to have a new one. 3 days having the same problem. Today I left for dinner at 8:00pm and asked them to clean my room. They said in one hour they will clean it. I came back at 11:00pm and the room was not clean. We complained and the front desk and he did not give us any attention. No apologyses at all. The service and attention to client is very bad. Only when the managers take care things goes well. Remember that my daugther stayed in another room left 10 am one day and we she came back at 5 pm nobody cleaned her room. When she complained rhey said to her that she needs wait until 10pm to have her room cleaned! Read less
Image of the Tripadvisor rating Terrible. Avoid.

Oct 15, 2024 CAMERON D

This hotel is old and dated and clearly has not seen any upgrades in the last 10+ years. There was no hot water in the room and the front desk was entirely unhelpful in finding a solution. The facilities are both tired and dirty. This is a hotel to avoid.