Ritz Carlton Orlando Grande Lakes

International Drive, Orlando

Virgin rating

The hotel

At The Ritz-Carlton Orlando Grande Lakes, you can take in the ambience of Orlando with a helping of utter sophistication. This hotel offers plenty of opportunities for fun, sport and pampering, without ever having to leave this 500-acre resort. There's a wide selection of on-site activities on offer, with an 18-hole Championship golf course, 40,000 sq ft spa and adventure experiences including fly fishing, eco-tours and kayaking. There is a choice of 11 restaurants and bars offering guests a unique culinary experience. Guest rooms are furnished and fitted to the highest standards and each of the sumptuous bedrooms has a 5ft balcony with panoramic view over the lake, pool or gardens. The resort is located minutes away from world-famous attractions such as Walt Disney World® Resort and Universal Orlando Resort™.

Amenities

  • Tennis
  • Babysitting service
  • Families
  • Bar
  • Fitness Centre/Gym
  • No Smoking
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Valet parking

Where is it

Just off Central Florida Parkway, 10-min drive to Universal Orlando Resort™, 15 minutes to Walt Disney World® Resort.

Hotel information

582 rooms on 15 floors in 1 building with 6 lifts. All with large balcony/patio, air-conditioning, flatscreen cable TV, coffee maker, in-room iPod dock, WiFi, mini-bar, safe, iron and board, bathrobes and slippers, and hairdryer. Free bottled water at turn-down. Standard Rooms have garden view, 2 double beds or 1 king-size bed, sleeping maximum 4 persons.

Lake Front Rooms with lake front view and a balcony sleeping maximum 4 adults or 2 adults and 2 children.

Lake View Rooms with lake view sleeping maximum 2 adults. Connecting rooms available on request.

Executive Suites with lakefront views, 1 king-size bed and a double sofa bed sleeping maximum 4 adults or 2 adults and 2 children.

Presidential Suites and Royal Suites with 1 king-size bed, separate lounge, dining room and kitchen sleeping maximum 2 adults.

Ritz-Carlton Club® Level available with all room types offers:

  • 24-hour access to the Club Lounge; snacks and non-alcoholic drinks
  • Complimentary alcoholic drinks 11:00am-10:00pm
  • Complimentary Ritz Kids for up to 3 children (age 4-12) per day
  • Concierge team 7.00am-10.00pm
  • Five daily food and beverage presentations
  • Views of area fireworks
  • Media rooms with movies and classic family games

Valet parking from US$52 per day, plus tax (payable locally, subject to change). Complimentary shuttle bus to Walt Disney World® Resort and Universal Orlando Resort™.

11 restaurants including Norman's (New World cuisine), Bleu (poolside snacks and cocktails), Fairways Pub (golf clubhouse; steak and seafood), lobby lounge (cocktails and afternoon tea), Highball and Harvest, Vitale (spa café for healthy options) plus dining options at the adjacent JW Marriott.

Outdoor swimming pool, poolside cabanas*, 3 tennis courts, Ritz Kids activities, health spa* with 40 treatment rooms, lap pool, fitness centre, sauna and steam room (local charge for treatments). 18-hole, Greg Norman-designed Championship golf course* (local charge), plus use of all facilities at the JW Marriott Hotel, including 'lazy river' swimming pool. Adventure experiences including guided eco-tours on Shingle Creek* and fishing*.

Complimentary WiFi in public areas. 24-hour room service*. Babysitting services*. Corridor of retail shops.

This hotel has a resort fee of $53 plus tax per room, per day (payable locally, subject to change)

Fee includes: Free WiFi, Unlimited domestic phone calls, WALT DISNEY WORLD Resort and Universal Orlando Resort™, daily recreation activities, driving range privileges, two pool floats, and Ritz Kids (two hours, for 2 children aged 4-12). Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair-accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rollaway beds available on request (only available for King Rooms and Suites), $20 per night*, subject to change and availability.

Mini-fridge available on request, $20 per night*, subject to change and availability.

Please note: Each hotel has their individual room cleaning operation, which may mean your room isn't serviced every day, please check with the hotel reception team on arrival for further details.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (288)
  • Very good (27)
  • Average (16)
  • Poor (17)
  • Terrible (24)
Image of the Tripadvisor rating Deception and Lies Promises mean nothing here

Dec 15, 2024 Dakota R

Just spoke with Gabi the manager there and caught her in a number of lies as if I wasn’t an Ambassador guest and Lifetime Platinum that I am! At Marriott’s most loyal customer tier we believe we deserve to at least be treated with respect and not be played games with when we simply call and ask to redeem a comped return stay on their busy season… Read more
Just spoke with Gabi the manager there and caught her in a number of lies as if I wasn’t an Ambassador guest and Lifetime Platinum that I am! At Marriott’s most loyal customer tier we believe we deserve to at least be treated with respect and not be played games with when we simply call and ask to redeem a comped return stay on their busy season (the same busy season we spent our last vacation there that was ruined by the hotel for not paying attention to my strict allergy notes and preferences that were more than well documented on my Ambassador notes and stay. Read less
Image of the Tripadvisor rating Four Seasons is nicer

Dec 13, 2024 leemiller23 Oshkosh, Wisconsin

Do the Four Seasons, 100% They deducted every single point out of my Marriott account AFTER I left the property because the way they ran my card triggered fraud so it declined, so they went in and hacked my account and took thousands of dollars worth of points for some extra charges. Terrible
Image of the Tripadvisor rating Another great stay

Nov 25, 2024 Charles1Ottawa Ottawa, Canada

Just back from another stay at this property. All club floors are not created equal and the club floor at this hotel is excellent. Great food offerings all day , friendly and very helpful staff who greet you by name and remembered us from our last visit, and a very comfortable space to relax in after a day at Universal. The hotel has a beautiful… Read more
Just back from another stay at this property. All club floors are not created equal and the club floor at this hotel is excellent. Great food offerings all day , friendly and very helpful staff who greet you by name and remembered us from our last visit, and a very comfortable space to relax in after a day at Universal. The hotel has a beautiful pool area on a large property that includes a first rate golf course, a nature area and an adjoining JW that has a great lazy river and legit water slide. This is the perfect place to relax after the theme parks and was only a short uber from Universal . Don’t take a car to Universal as the lines were really long for parking and an easy drop off for uber. I want to particularly recognize Trish and Sheila in the club floor lounge who took such great care of us and were so kind with my daughter who has allot of anxiety. We could not have had better service. Look forward to next year’s visit. Read less
Image of the Tripadvisor rating Perfection.

Nov 20, 2024 patcomb Paradise Valley, Arizona

Repeat guests here for a big attraction convention and there is no place other I would stay. It’s empty this time of year before Thanksgiving which helps but the property is immaculate, the grounds and pool are tight, the spa is exceptional and the CLub Level is a treat if you can swing it. We brought some new folks with us for their first visit… Read more
Repeat guests here for a big attraction convention and there is no place other I would stay. It’s empty this time of year before Thanksgiving which helps but the property is immaculate, the grounds and pool are tight, the spa is exceptional and the CLub Level is a treat if you can swing it. We brought some new folks with us for their first visit and first RC Club experience and they thought it was majestic. It just makes it so easy and not to have to bring your wallet out for everything, plus the ladies and gentlemen up there are world class. It’s super quiet compared to Disney or conference hotels, but that’s what you are hoping for in our situation. Can’t say enough about it - don’t think twice! Read less
Image of the Tripadvisor rating Spa

Nov 20, 2024 Max B

Nicole at the Spa is one of the best therapists there! She is very attentive to unique needs and gently prompts you for feedback to make sure you have a great experience. She listens and adjusts based on what your body needs and puts in a lot of work! Her strong knowledge as a massage therapist and personality will make me book again. Definitely… Read more
Nicole at the Spa is one of the best therapists there! She is very attentive to unique needs and gently prompts you for feedback to make sure you have a great experience. She listens and adjusts based on what your body needs and puts in a lot of work! Her strong knowledge as a massage therapist and personality will make me book again. Definitely recommend you try her! Read less