As soon as you step through the front door of the Hard Rock Hotel®, you’ll feel like a rock ‘n’ roll icon. With little musical touches throughout the corridors and on the walls, you’ll be transported to Rockstar heaven. When it comes to the fun part there’s a huge pool, a sandy beach, and even water jets and a slide pool-side. But the music hasn’t been forgotten — dip your head under the water and hear the beat. You’re not far from the parks, and you also get exclusive benefits thrown in including free Universal Express Unlimited ride access**, allowing you to skip the regular lines in Universal Studios Florida and Universal’s Islands of Adventure all day, as well as Early Park Admission† to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay (select attractions, valid theme park admission required).
Amenities
Kids Club
Wheelchair access
Families
Bar
Fitness Centre/Gym
Games Room
Hot tub
Restaurant
Room Service
Safety Deposit Box
Swimming Pool
Valet parking
Where is it
Within easy walking distance of Universal Studios and Islands of Adventure plus Universal CityWalk and a quick shuttle bus ride to Universal's Volcano Bay. Transfer time from Orlando International Airport: 20 minutes.
Hotel information
650 rooms and suites. All with air-conditioning, 49" flat-screen TV, iPod docking station, coffee maker, mini-fridge, safe, iron and board, bathrobes and hairdryer. Standard Rooms are 375 sq ft and have 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
Garden View Rooms are 375 sq ft and feature views of the hotel's gardens, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
Pool View Rooms are 375 sq ft and feature views of the pool, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
Deluxe Rooms are 400 sq ft and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
King Suites are 650 sq ft open-plan suites, with a large living area and 1 king-size bed, sleeping maximum 2 adults.
Future Rock Star Suites are 800 sq ft and have 2 bedrooms. With 1 king-size bed in the master bedroom, and twin beds in the second bedroom, sleeping maximum 3 adults or 2 adults and 2 children.
Rock Royalty Club Rooms are located on the 7th floor. and include exclusive club benefits (listed below), with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
Rock Royalty club benefits include access to the Rock Royalty Lounge. Continental breakfast, 7am-10am. Personal concierge services. Hors d’oeuvres, beer, wine - 5pm-7pm. Evening sweets, 8:30pm-9:30pm. Complimentary coffee, assorted teas and soft drinks. Evening turndown service. Discount on cabanas*.
Please note: some services of the Rock Royalty Lounge may be temporarily unavailable, please inquire upon arrival to the hotel.
Please note: all rooms can have an additional rollaway bed, sleeping a 3rd child. Rollaway beds are at an additional cost, payable locally.
Book 7 nights or more for travel before 31 Dec '25 and receive up to 30%
off your accommodation rates. Any applicable offers have been calculated
into the prices shown. Offers may not be combinable.
Complimentary water taxis or shuttle buses to Universal Studios, Islands of Adventure, Volcano Bay and Citywalk. Self-parking $28, valet parking $37, both plus tax, per day (payable locally, subject to change).
The Palm Restaurant (New York-style steakhouse, open for dinner). The Kitchen (open for breakfast, lunch and dinner). Velvet Bar (newly renovated lobby lounge). Emack & Bolio's Marketplace (grab-and-go food, ice-cream parlour, and Starbucks®). beachclub^ (poolside dining). 24-hour room service*.
Poolside concert nights and DJ days (seasonal).
12,000 sq ft pool with 260 ft slide, poolside games, 2 hut tubs, sand volleyball court and interactive fountains and kids' play area. Pool cabanas* (seasonal). bodyrock® fitness centre. Kids Camp* (reservations required). Game room*. Access to MANDARA Spa®* at nearby Loews Portofino Bay.
Resort-wide charging privileges with your room key. Complimentary merchandise delivery to your hotel from shops across Universal. Universal Vacation Planning Centre. Complimentary WiFi. Wake-up calls from one of your favourite Universal Orlando characters. Universal Studios store. Hard Rock® Gift Shop.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.
Please note: one person must be 21 years or over in each room to check-in.
Please note: there may be a local charge for use of a roll-away bed for parties of 5 people or more sharing a room. This is subject to change and is charged by the hotel.
^ Must be 21+ with a valid photo ID to consume alcoholic beverages.
**Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.
†Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.
DO NOT BOOK - HOTEL IS A SCAM
I booked for next week & got a call today to say our room had gone up in price by £800 and I either pay it or they’ll cancel the booking. Awful customer service, asked to speak to a supervisor and said they’ll call me back if they are free! Meaning they won’t call back and will just cancel the room. Now I am going on…
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DO NOT BOOK - HOTEL IS A SCAM
I booked for next week & got a call today to say our room had gone up in price by £800 and I either pay it or they’ll cancel the booking. Awful customer service, asked to speak to a supervisor and said they’ll call me back if they are free! Meaning they won’t call back and will just cancel the room. Now I am going on holiday without a hotel… so disappointed as I thought this was a big company & we are already staying in the Daytona beach location for the other part of our holiday
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Old - Clean it Up!
Dec 13, 2024Chris B
Quick trip to Orlando with our 3 kids.
Stayed 4 nights at the Hard Rock.
Pros
- Location - close to park
- Fast Pass included which is essential to a decent day at the parks
- Fun atmosphere with live DJs at the pool on certain days
- Kids loved the water slide
- Great staff from the front desk to the pool, we had a great experience…
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Quick trip to Orlando with our 3 kids.
Stayed 4 nights at the Hard Rock.
Pros
- Location - close to park
- Fast Pass included which is essential to a decent day at the parks
- Fun atmosphere with live DJs at the pool on certain days
- Kids loved the water slide
- Great staff from the front desk to the pool, we had a great experience with the people working here
- Onsite restaurants not bad, much better than anything you'd get in the park or at City Walk
- Room was large and easily fit the 5 of us
One con - OLD. It's a little disgraceful how bad our initial room was. Cloth furniture was stained with what looked like grease. Furniture including chairs and sofa couch were torn. Things in general are dented, dinged and scratched. The last straw was the stains on the sheets. They looked like rust or blood stains though I really don't know. The whole room felt gross, skeeved us out, especially my wife.
To the staff's credit they changed our room and moved our luggage immediately but....come on. They're charging up to $1200 a night for these rooms, they should be clean and look a bit better than the roadside motel off 95 for $57/night. The new room was an exact replica of our original but very clean with new furniture. They probably should've provided an upgrade but gave use some drink tickets instead.
Overall, it's a fun property with a great location IN DESPERATE NEED OF A RENOVATION!
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The rockstars home of universal
Dec 11, 2024toastycakes6377Grand Blanc Township, Michigan
It truly was the rockstar experience, the scenery and music helped set the mood. The many art works of musician's and autographed guitars thru the hotel. Friendly staff and beautiful grounds, didn't use the pool but would have loved to hear those underwater speakers. Comfortable beds and pillows, express pass and close distance to universal City…
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It truly was the rockstar experience, the scenery and music helped set the mood. The many art works of musician's and autographed guitars thru the hotel. Friendly staff and beautiful grounds, didn't use the pool but would have loved to hear those underwater speakers. Comfortable beds and pillows, express pass and close distance to universal City walk was the determining factor for us. First time checking in and was not disappointed. Water taxi included.
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Hospitality and Locale Exceptional -- Rooms Need Major TLC
Dec 5, 2024Dean FSan Antonio, Texas
The exceptional service and location to the parks is what makes the stay -- period.
The rooms (Deluxe Queen was our stay for 3-nights) is average to below-average at best. And given the rate per night the quality should be much better for what one pays. Furniture torn, no outlets would hold the plug (had to rig a solution to make it work) and…
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The exceptional service and location to the parks is what makes the stay -- period.
The rooms (Deluxe Queen was our stay for 3-nights) is average to below-average at best. And given the rate per night the quality should be much better for what one pays. Furniture torn, no outlets would hold the plug (had to rig a solution to make it work) and the outlet in the bathroom kept tripping when the in-room hairdryer was plugged in. Couch looked like someone had taken scissors to it......management needs to invest in room renovations.
Here is what does work -- the food at the pool bar & drinks were great. And the quality of service by David, Robert and Hoover made for a fun evening. Also the Velvet lounge had some of the coldest beers I've had in a long time; and good food. And we had fun hearing stories from "Skinny" who is a great bartender and hospitality worker. Breakfast in The Kitchen was also quite good.
And the 5-min walk to Universal Studios and the room key allowing for Express Pass Line use was also a good benefit. Quick Note: Hagrid's Wild Ride is not an Express Pass so use Early Park admission to get over and ride. Took only 15-min to get on the ride by doing so -- and when we got off the wait had climbed to 80-minutes.
Would I go back -- not until they significantly upgrade the rooms. But I must say the hospitality was exceptional by the staff and it made the stay magical. Rock on......
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Just average
Dec 1, 2024Jamie-Leigh S
It’s only OK. Currently in 6053 for our anniversary today. Outlets aren’t great and interconnecting room walls are paper thin (TMI but I can hear the family next door using the bathroom). You get express passes but they weren’t really like fast passes at all. Beds are comfortable but other than that not really worth the money. Wouldn’t stay here…
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It’s only OK. Currently in 6053 for our anniversary today. Outlets aren’t great and interconnecting room walls are paper thin (TMI but I can hear the family next door using the bathroom). You get express passes but they weren’t really like fast passes at all. Beds are comfortable but other than that not really worth the money. Wouldn’t stay here again.
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HOTEL IS A SCAM - ROBBED MY MONEY
