Loews Royal Pacific Resort at Universal Orlando

Universal Orlando Resort, Orlando

Virgin rating

Standard Queen Room
Orchid Court Lounge and Sushi Bar
King Suite
King Suite
Orchid Court Lounge
Water View Queen Room
Islands Dining Room
Jurassic World Kid's Suite
Jurassic World Kid's Suite
Bula Bar and Grille
Standard King Room
Standard Room
Jake's American Bar
A video preview image
Standard Queen Room
Orchid Court Lounge and Sushi Bar
King Suite
King Suite
Orchid Court Lounge
Water View Queen Room
Islands Dining Room
Jurassic World Kid's Suite
Jurassic World Kid's Suite
Bula Bar and Grille
Standard King Room
Standard Room
Jake's American Bar

The hotel

Prepare to be transported to the South Seas when you arrive at Loews Royal Pacific Resort, and experience the wonder of enchanted islands such as Fiji, Bali and Hawaii without sailing halfway around the globe. Little ones will love it here — with a water play area, Kids’ Camp*, poolside games, and even character dining. And when it’s time to head to the parks, you’ll benefit from free transportation, complimentary Universal Express Unlimited** to skip the regular queues in Universal Studios Florida and Universal’s Islands of Adventure (valid theme park admission required), priority dining seating, and even Early Park Admission† to The Wizarding World of Harry Potter™ (valid theme park admission required, select attractions), and select attractions at Volcano Bay water park.

Amenities

  • Kids Club
  • Wheelchair access
  • Families
  • Bar
  • Fitness Centre/Gym
  • Free transport to theme parks
  • Games Room
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Valet parking

Where is it

Within easy walking distance from Universal Studios and Islands of Adventure, plus Universal CityWalk entertainment complex. Transfer time from Orlando International Airport: 20 minutes.

Hotel information

1,000 rooms on 7 floors in 3 buildings with 3 lifts, decorated in an 'island chic' style. All with air-conditioning, flat-screen TV, on demand movies*, complimentary WiFi access, iHome clock radio with iPod docking station, coffee maker, mini-fridge, safe, iron and ironing board, bathroom amenities, and hairdryer. Nightly turn-down service on-request. 

Standard Rooms are 335 sq ft and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.

Waterview Rooms are 335 sq ft and have views of the lagoon pool or waterways, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people. 

King Suites are 670 sq ft and have a separate living area with pull out sofa bed, and bedroom with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children. 

Royal Club Level Rooms are 335 sq ft and include exclusive club benefits (listed below), with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.

Jurassic World Kid's Suites are 670 sq ft and are 2-bedroom themed suites, with 1 king-size bed in the master bedroom, and twin beds in the second bedroom, sleeping maximum 2 adults and 2 children.

Club Level Rooms include access to the Royal Pacific's Club Lounge, offering the following benefits:

  • Complimentary continental breakfast
  • Evening beer and wine (5.00pm-7.00pm)
  • Personal concierge service
  • Complimentary coffee, tea, and soft drinks throughout the day
  • Evening hors d'oeuvres 
  • Afternoon snacks
  • Sweets hour each evening (8.00pm-9.00pm)
  • Evening turndown service in-room
  • Cotton signature bathrobes in-room
  • Reduced prices on pool cabanas

Please note: the Club Lounge is open daily 7:00am - 9:30pm.

Please note: all rooms can have an additional rollaway bed, sleeping a 3rd child. Rollaway beds are at an additional cost, payable locally. 

  • Book 7 nights or more for travel before 31 Dec '25 and receive up to 30% off your accommodation rates. Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

Complimentary water taxis or shuttle buses to Universal Studios, Islands of Adventure, Volcano Bay and Citywalk™. Self-parking $33, valet parking $42, both plus tax, per day (payable locally, subject to change).

Islands Dining Room (Indonesian-style dining room with children's buffet and a Bali-style play area, open for breakfast and dinner). Jake's American Bar^ (open for lunch, dinner, cocktails and a late-night menu). Orchid Court Lounge and Sushi Bar (open for breakfast (Orchid Court Lounge only), lunch and dinner). Bula Bar & Grille (poolside dining and an ice cream shop). Tuk Tuk Market (grab and go food and snacks). 24-hour room service*.

Torch-lighting ceremony at the lagoon pool (selected evenings - temporarily suspended). Organised poolside activities. Wantilan Luau evening weekly.

Lagoon-style pool with sandy beach, water play area, poolside entertainment, 2 hot tubs and private cabanas*. Fitness centre, whirlpool, steam room and sauna. Croquet lawn. Shuffleboard. Games room*. Kids Camp* (reservations required). Jogging and walking paths. Access to MANDARA Spa®* at nearby Loews Portofino Bay Hotel.

FREE* Universal Express Unlimited to skip the regular queues in Universal Studios Florida and Universal’s Islands of Adventure (ticket required). Early Park Admission† to The Wizarding World of Harry Potter™ and Universal's Volcano Bay (select attractions, ticket required). Resort-wide charging privileges with your room key card. Complimentary delivery of merchandise purchased throughout the resort to your hotel. Wake-up calls from one of your favourite Universal Orlando characters. Universal Orlando Resort souvenir shop. 2 gift shops. Concierge. 24-hour room service*. Laundry service*. Complimentary WiFi. Priority seating at many restaurants. Universal Vacation Planning Centre.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.

Please note: Islands Dining Room restaurant will be closed for renovations from mid-August 2024 until mid-December 2024. Guests will still be able to enjoy a variety of full-service dining options at the hotel, including Jake’s American Bar, Orchid Court Lounge & Sushi Bar, Bula Bar & Grille and Tuk Tuk Market.

WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23)

*Denotes local charge

Special assistance

^ Must be 21+ with a valid photo ID to consume alcoholic beverages.

Please note: one person must be 21 years or over in each room to check-in.


**Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.

†Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

Jurassic World is a trademark and copyright of Universal Studios and Amblin Entertainment, Inc. Licensed by Universal Studios. All Rights Reserved.

Royal Pacific Resort TM & © 2023 UCF Hotel Venture. All rights reserved. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (9439)
  • Very good (4208)
  • Average (1655)
  • Poor (765)
  • Terrible (587)
Image of the Tripadvisor rating Terrible. That's an appropriate word.

Dec 17, 2024 Lorin_M Miami, Florida

Starting with arrival, every single touchpoint to customer service was just plain bad. We arrived earlier that the scheduled check in time of 4pm to see if we could drop our bags in the room and freshen up before heading to the parks. "the best thing to do is self park your car and go to the front desk" says valet. Ok so let's do that. Of course,… Read more
Starting with arrival, every single touchpoint to customer service was just plain bad. We arrived earlier that the scheduled check in time of 4pm to see if we could drop our bags in the room and freshen up before heading to the parks. "the best thing to do is self park your car and go to the front desk" says valet. Ok so let's do that. Of course, room not available. No problem, we will get our key cards and just go to room later. "Will these key cards let us out of self parking?" "Yes, they absolutely will" (NARRATOR: they absolutely didn't requiring a 15 minute process to get out of lot with parking machine broken to ask for help.) "Will you please have housekeeping make up sofa bed for our daughter" "Yes, no problem." (NARRATOR: they absolutely didn't...requiring us to make up bed ourselves when getting to room exhausted) "When will our room be ready? "By 4pm, latest" (NARRATOR: it was not ready until after 6pm) Market cafe/coffee shop in lobby had line 20+ deep trying to order and pay. Why was there only one person helping? Luggage service/bellman had line 15+ families deep trying to check bags in and out. Ridiculous. We literally only stayed in the room for 8 hours and still was one of the least enjoyable hotels I've ever been to. The only positive attributes of the hotel are the location and Unlimited upgrade. Read less
Image of the Tripadvisor rating Amazing Team and Customer Service!

Dec 17, 2024 barbaraaM7669JM Dallas, Texas

Special thank you to Lila, Kiley, Daniel, and Kawena who provided excellent customer service at the Royal Pacific Resort. They went above and beyond to make our stay special! I travel frequently as a VP for an advisory company so I appreciate and acknowledge excellent customer service and they are top notch! They were kind, listened to our… Read more
Special thank you to Lila, Kiley, Daniel, and Kawena who provided excellent customer service at the Royal Pacific Resort. They went above and beyond to make our stay special! I travel frequently as a VP for an advisory company so I appreciate and acknowledge excellent customer service and they are top notch! They were kind, listened to our requests, and accommodated us in Check-in and for extending our stay. Loews is fortunate to have this team represent their resort. I know when someone genuinely cares about their customers and they do. Thank you to Kiley, Lila, Daniel, and Kawena for helping us which started our trip on the right foot and for staying longer!! Read less
Image of the Tripadvisor rating Lovely. 100% would return next time.

Dec 15, 2024 Georgina R Southend-on-Sea, United Kingdom

Stayed at this resort as part of a trip to Orlando after spending the first part of the holiday at Disney. The hotel is lovely and well decorated. The lobby felt clean and spacious and we received a very warm welcome (as well as pretty flower garlands). All of the staff we encountered were really professional and friendly. The room was standard… Read more
Stayed at this resort as part of a trip to Orlando after spending the first part of the holiday at Disney. The hotel is lovely and well decorated. The lobby felt clean and spacious and we received a very warm welcome (as well as pretty flower garlands). All of the staff we encountered were really professional and friendly. The room was standard size but felt like a little bit of luxury compared to our Moderate Disney hotel (which I guess is fair as different hotel grades). We grabbed some food in the evenings in the TukTuk market which is their grab and go. The food was actually very very good and much better than I had expected for ‘convenience’. The only thing I found weird was that a lot of the selfserve items were not priced and apparently I would have had to take them to the till to find out the cost. It put me off getting additional items because it was busy and I didn’t want to be ‘that’ customer. Odd not to price things (eg beer, cokes, wines etc) but hey ho. On to the access to Universal: fabulous. A brisk seven minute walk or a boat ride from the hotel jetty. Made everything so accessible and just tons more fun! Overall an excellent experience and we would 100% return here next time in Orlando. Read less
Image of the Tripadvisor rating High price tag without the value; cleanliness issues

Dec 14, 2024 eltravelnotations

The disappointment is real, guys. Out of the different stays I had during this trip, I was looking forward to this one the most - I wanted to end with a relaxing stay in an upscale, peaceful setting. I found this hotel almost outrageously expensive in return for value received. Let's start with the positives! - The location to Universal is very… Read more
The disappointment is real, guys. Out of the different stays I had during this trip, I was looking forward to this one the most - I wanted to end with a relaxing stay in an upscale, peaceful setting. I found this hotel almost outrageously expensive in return for value received. Let's start with the positives! - The location to Universal is very nice and in my opinion the main selling point. It's a 10-minute walk to City Walk. You can also take a hotel boat there, but I think that takes longer than walking. - The person who checked me in was competent and thorough. The concierge we spoke with was also very professional. Thank you! The not-so-greats: - at $500 a pop, the rooms are a little dated. But for me, the worse part is they don't feel very clean. When I arrived, I found some food bit on my sheets and a dark, easily visible stain on one of the pillowcases. It made me uneasy and wonder if these have actually been washed...? See pics! - Maintenance/housekeeping needs work as evidenced by the above and the conditioner bottle that ran empty by Day 2 (wasn't checked or filled by staff). The bathroom sliding door handle was askew and very loose on its hinges - easy fix that indicates that not a lot of effort is put into the rooms. The little table by the window had dried food stuck to the surface. - I called a couple times prior to my stay because I had a question on my reservation. They seemed disinterested and gave me inconsistent/not really answers to my questions responses. As you probably know, the majority of people stay here because it offers early admission (note: during the time here, it was only applicable to IoA) and unlimited express passes to the Universal parks. This could be nice except the express passes can't be used on rides you really need it most, like Hagrid's Magical Creatures ride. Unfortunately if there's any delay in the ride at all (which is very common) it could be like us where the delay ate into our ENTIRE early admission hour and wasn't operating until 9AM (regular admission time). And from there it was STILL over an hour wait. By the time we got done waiting and off the ride, it was 10:15 AM. Early admission was 8AM. Anyway, the express pass is still why many stay here, which is likely why so little effort is put into the rooms despite the high price tag. I would not recommend staying here. It may be better to book elsewhere and determine the day of whether you'd like to buy express passes separately. Last minor point: I don't know why other reviews mentioned leis because we weren't offered any at check-in. I don't know if this is still a practice. Read less
Image of the Tripadvisor rating OK, but rooms starting to show their age

Dec 13, 2024 beeaed Boston, Massachusetts

Overall, the Loews Royal Pacific is an adequate hotel for a Universal trip. The rooms are clean and functional, and the value proposition (free express pass for all registered guests) is hard to beat. Two dings to the rating: 1. Rooms are not adequately soundproofed. We could hear loud screaming children on all sides (including, surprising, above… Read more
Overall, the Loews Royal Pacific is an adequate hotel for a Universal trip. The rooms are clean and functional, and the value proposition (free express pass for all registered guests) is hard to beat. Two dings to the rating: 1. Rooms are not adequately soundproofed. We could hear loud screaming children on all sides (including, surprising, above and below). We are no strangers to Orlando hotels, but it was nonetheless surprising to us just how poorly the rooms were insulated from sound. 2. The rooms are starting to show their age. The furnishings are rather basic for a hotel at this price point, and you could be forgiven for walking into the room and thinking that this was a run-of-the-mill, $150/night three-star hotel. The location is great, and paired with more modern furnishings the hotel could be even better. Read less