Sofitel Dubai The Palm, is a unique luxury 5-star resort on the East Crescent of the world’s famous island Palm Jumeirah fusing warm Polynesian welcome with outstanding Arabic hospitality adhering to French elegance. ‘Live the French Way’ stays at the core of every visit to this beautiful tropical retreat, where you will experience ‘Magnifique’ in an enchanting environment inspired by the culture and architecture of the South Pacific, ensuring you are relaxed, revived and restored.
Amenities
Scuba Diving
Snorkelling
Tennis
Babysitting service
Kids Club
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Safety Deposit Box
Where is it
Located on the East Crescent of the iconic Palm Jumeirah, 700 metres from Atlantis Aquaventure waterpark, and a 20-minute drive from Burj Khalifa and the Dubai Mall. Transfer time from Dubai International Airport: 45 minutes.
Hotel information
360 rooms and suites and 182 serviced apartments. All with air-conditioning, balcony, LCD TV with DVD player, telephone, Bose wave audio system, WiFi access, mini-bar*, tea/coffee-making facilities, safe, hairdryer, iron and board, and L'Occitane amenities.
Luxury Sea View Room with 1 king-size bed, sleeping maximum 2 adults.
Board Basis options:
Half Board option: includes breakfast and guests are entitled to choose either lunch or dinner on a daily basis when staying on Half Board. Dine-around concept is available in 6 selected outlets mentioned below. On 31 Dec Half Board will be available for lunch only.
Manava - International buffet
Maui - Beachside light fare and grills, special Half Board set menu
Porterhouse - steak and grills, special Half Board set menu
The World Eatery - International cuisine, special Half Board set menu
Moana - fish and sushi, special Half Board set menu
Hong Loong - Pan-asian, special Half Board set menu
Premium Half Board dine around: includes lunch or dinner. Unlimited selection of alcoholic and non-alcoholic beverages to be enjoyed at meal times. Redeemable at Manava, Zoya, Porterhouse, The World Eatery, Moana or Hong Loong. Drinks served by the glass only. Cocktails, mocktails and smoothies are excluded.
Full Board option: same as the Half Board option but with lunch and dinner. On 31 Dec Full Board is not available.
Please note: restaurant options are subject to change.
Luxury Palm View Room with 1 king-size bed, sleeping maximum 2 adults.
Junior Suite with either sea view or Palm view (subject to availability), with 1 king-size bed and 1 queen-size sofa bed, sleeping maximum 2 adults and 2 children (under 12 years).
Prestige Suite with separate living room, master en-suite bedroom with 1 king-size bed and 1 queen-size sofa bed, sleeping maximum 2 adults and 2 children (under 12 years). Prestige Suites include access to the Premier Lounge, with complimentary breakfast, afternoon tea, and Apero Chic (cocktails and canapes) from 5:00-7:00pm, as well as dedicated check-in/check-out and concierge.
Beach Suite with separate living room, master en-suite bedroom with 1 king-size bed and 1 queen-size sofa bed, sleeping maximum 3 adults. Beach Suite Palm View also available. Beach Suites include access to the Premier Lounge, with complimentary breakfast, afternoon tea, and Apero Chic (cocktails and canapes) from 5:00-7:00pm, as well as dedicated check-in/check-out and concierge.
Opera Suite with 2 king-size beds, separate living room and sofa suitable for a child, sleeping maximum 4 adults and 1 child (below 12 years). Opera Suites include access to the Premier Lounge, with complimentary breakfast, afternoon tea, and Apero Chic (cocktails and canapes) from 5:00-7:00pm, as well as dedicated check-in/check-out and concierge.
One Bedroom Apartment, with master en-suite bedroom with 1 king-size bed and 1 queen-size sofa bed in living room, sleeping maximum 3 adults and 1 infant, or 2 adults and 2 children (under 12 years).
One Bedroom Sea View Apartment with master en-suite bedroom with 1 king-size bed and 1 queen-size sofa bed in living room, sleeping maximum 3 adults and 1 infant, or 2 adults and 2 children.
Two Bedroom Apartment with master en-suite bedroom with 1 king-size bed and 1 queen-size sofa bed in living room, sleeping maximum sleeping maximum 4 adults and 1 infant, or 2 adults and 3 children.
Two Bedroom Sea View Apartment, with master en-suite bedroom with 1 king-size bed, additional twin bedroom and sitting sofa in living room, sleeping maximum 4 adults and 1 infant, or 2 adults and 3 children.
Booking Bonus: Book by 4 Feb '25 to receive up to 65% off the
accommodation cost for stays between 20 Dec ’24 – 11 Jan ’26.
Plus if you book 3 nights or more by 4 Feb ’25 receive an upgrade from Bed and Breakfast to Half Board for selected stays between 20 Dec ’24 – 11 Jan ’26.
Terms and
conditions apply. Any applicable offers have been calculated into the
prices shown. Offers may not be combinable. Blackout dates apply.
12 restaurants, bars and lounges; Manava (International buffet for breakfast and dinner), Hong Loong (Pan-Asian cuisine with a contemporary twist), Porterhouse Steak and Grills, Moana (Peruvian-Japanese fusion), Laguna Lounge (trendy beachfront lounge featuring live music), The World Eatery (International cuisine à la carte), Maui Beach (International cuisine), Cabanas (romantic beach side dining on request*). Lobby Lounge, Maui Beach Bar, Porterhouse Bar, Reply Sport Bar, The Library, Gelati ice-cream.
Private 500-metre beach. 6 outdoor swimming pools (additional swimming facilities available at the Spa) including kids' pool with slides. Sofitel Spa by L'Occitane* with 4 outdoor cabanas, steam and sauna rooms. 24-hour Sofitel Fitness high-tech gym. Water sports*. 2 multi-purpose tennis courts. Eco Golf. Amura Kids Club (open 9:00am-8:00pm, aged 4-12 years). Gaming zone.
Complimentary WiFi access in rooms and public areas. Babysitting* (on request). Laundry/dry-cleaning service*. 24-hour room service*.
3 nights between 27 Dec-1 Jan.
* Denotes local charge.
Based on 15872 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (12983)
Very good (1849)
Average (618)
Poor (234)
Terrible (193)
Attentive staff. Luxurious hotel.
Jan 30, 2025rachelmS6124UCNorthampton, United Kingdom
We have just had the most wonderful time at Sotitel Dubai The Palm. 5 * it certainly was. Grateful thanks especially to AJITH in the restaurant who, together with the chef, made my stay stressful. I have a bad intolerance to garlic which makes eating out stressful... Not so at Sofitel. Nothing was too much trouble. Thank you so much.
Another…
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We have just had the most wonderful time at Sotitel Dubai The Palm. 5 * it certainly was. Grateful thanks especially to AJITH in the restaurant who, together with the chef, made my stay stressful. I have a bad intolerance to garlic which makes eating out stressful... Not so at Sofitel. Nothing was too much trouble. Thank you so much.
Another special mention to Butler SUBASH. We stayed in a Signature Suite. His attention to detail, and helpfulness was second to none. So attentive and friendly.
Thank you guys. We would recommend this hotel if you want to be treated very well.
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6th stay - Lasantha Fernando - incredible service
Jan 30, 2025Tinam6277
This will have been our 6th (I think) stay at Sofitel Dubai the Palm and we absolutely love the hotel. A home away from home for us.
The food and beverage team are what make this hotel for us. Lasantha Fernando is the single reason that we keep coming back time and time again. Every single time we have stayed at the hotel, he goes out his way to…
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This will have been our 6th (I think) stay at Sofitel Dubai the Palm and we absolutely love the hotel. A home away from home for us.
The food and beverage team are what make this hotel for us. Lasantha Fernando is the single reason that we keep coming back time and time again. Every single time we have stayed at the hotel, he goes out his way to make sure everything is perfect for us - even things that I would say are outwith his remit - checks all is ok with the room etc. He definitely goes above and beyond.
Our families also stayed at the hotel with us as it was our wedding, and he took the time to introduce himself and make sure everything was ok with them as well.
We celebrated our wedding in Dubai while we were there and even on his days off, he was organising surprises to the room which made us feel extra special and appreciated as guests. He also provided an extra special experience for us at the Porterhouse to celebrate our wedding which was absolutely delicious and a meal we will remember for years to come.
I genuinely cannot praise Lasantha enough and if for any reason he relocated to another hotel in Dubai, there’s a high chance we would consider following to where he is as he and his team are what really makes our stay extra special.
The food and beverage team as a whole are always very friendly and give exceptional service, which is a testament to the leadership they receive.
Shoutouts to Tek in Porterhouse for always making us feel so welcome and giving friendly and personable service.
Gopal in The World Eatery for remembering us and always taking the time to speak with us and make us feel so welcome.
Binoy in Portherhouse - helped us to celebrate our wedding and to make our meal memorable.
Jamal in Hong Loong - amazing service and very friendly! Remembered our order only on the second time he served us!
We have come to know these people through our multiple stays and really look forward to seeing them each time.
Rooms are always very clean - housekeeping couldn’t do a better job. We had lovely rose petals for the day after our wedding and then some lovely hearts made out of the towels.
The hotel is just gorgeous and very well maintained. It also smells amazing everywhere you go!
Only a few issues for us:
Reception staff on check in are still not great. Weren’t really bothered that we had stayed so many times and in my opinion, they are the ones who make the first impression and should be aware that you are returning guests for the 5th or 6th time.
The hotel is really aimed towards families now. We are a couple and really loved the calm atmosphere of this hotel previously. However in the last few visits, the number of children screaming at dinner has increased significantly and can ruin the atmosphere. Not the hotels or restaurants fault at all but it is just worth pointing out for anyone considering a break here.
Thanks very much again for a fantastic and memorable stay for our wedding and again to Lasantha for going above and beyond to make everything extra special - until next time 😊🤍
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Wonderful Hotel
Jan 30, 2025Michael SBoddam, United Kingdom
We had a few days in the Sofitel Palm and had a wonderful time. What made the visit so memorable and fantastic was Rahul Elena and the team in the Premier Lounge. They were amazing. It was my birthday when we were there and they couldn't have been nicer. Beautiful location and food drinks of the highest standard. They made sure we got our…
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We had a few days in the Sofitel Palm and had a wonderful time. What made the visit so memorable and fantastic was Rahul Elena and the team in the Premier Lounge. They were amazing. It was my birthday when we were there and they couldn't have been nicer. Beautiful location and food drinks of the highest standard. They made sure we got our eggs done to perfection in the morning.
This is a must when you book this hotel. Everything we did in the hotel was to the highest standard. The Spa. Beach and Luguna. Thank you to the amazing staff you made our stay
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Housekeeping of our hotel room
Jan 30, 2025Robert C
The room was perfect. Esometfi kept the room Very clean and tidy. Bed made and turned down in the evening. Towels and bathroom were kept topped up at all times. Everything we needed ,housekeeping was there. Very happy, thank you also for the Birthday cake it was very good.
Good but could do better
Jan 30, 2025Howard R
The Sofitel is a low rise 5-star hotel set in manicured gardens and facing the Palm. It is probably 25 years old - the phones are c1990!
There are many sun loungers around the pool and beach - towels are provided by Vijayan who was most helpful. The beach is clean, but the waters in the Palm are not inviting, riddled with jellyfish - nobody…
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The Sofitel is a low rise 5-star hotel set in manicured gardens and facing the Palm. It is probably 25 years old - the phones are c1990!
There are many sun loungers around the pool and beach - towels are provided by Vijayan who was most helpful. The beach is clean, but the waters in the Palm are not inviting, riddled with jellyfish - nobody swims there which is a huge shame.
The breakfast buffet is the usual scramble, with a very poor range of meats - stick with the excellent egg station, croissants and fruits.
The restaurants are mixed - we liked the bar and steaks in the Porterhouse and the service there is good. But the pan-Asian Hong Loong food was poor - the service was good however and the manager waived the charges.
Wine and drink prices are astronomical as we knew - so many guests stick to water at £10 a bottle. The well placed beach bar, Laguna is nearly empty every night despite excellent service - a large ordinary scotch is nearly £40.
Superior seaview room is very good and the bathrooms are excellent - housekeeping standards are very good.
The buffet restaurant was good for the carvery and vegetables, but the following night was serving Indian-only food which appeared to be re-heated from the previous night.
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Attentive staff. Luxurious hotel.
