Fairmont Copley Plaza

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383 rooms and suites. All with air-conditioning, cable TV, WiFi access*, coffee maker, mini-bar*, safe, iron and board, bathrobes and hairdryer. Fairmont Rooms are 250-300 sq ft, some with city views, with 1 queen-size, 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults.

Deluxe Rooms are 350 sq ft, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Signature Rooms are 390 sq ft and have views of Copley Square Park, with 1 king-size bed, 2 queen-size beds or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Studios are 415 sq ft and have a large sitting area, with 1 king-size bed, sleeping maximum 2 adults.

Fairmont Gold Rooms include Club Lounge access with complimentary WiFi, breakfast, evening appetisers and newspapers, with 1 king-size bed, 1 queen-size bed or 2 queen-size beds, sleeping maximum 2 adults.

Fairmont Gold Signature Rooms are slightly larger and have Copley Square Park views, with Club Lounge access, 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Fairmont Gold Studios are larger again with an ample living area and Club Lounge access, with 1 king-size bed, sleeping maximum 2 adults.

One Bedroom Suites are 800-1020 sq ft and have a separate living room, overlooking Copley Square Park, with 1 king-size bed and 1 double sofa bed in the living room, sleeping maximum 3 adults.

Fairmont Gold One Bedroom Suites are as above, but include Club Lounge access, with 1 king-size bed and 1 double sofa bed in the living room, sleeping maximum 3 adults.

Fairmont Copley Plaza delivers where it matters most...SERVICE!

Jan 27, 2025 genecw Houston, Texas

You know what makes a hotel special? The location, the amenities, the bar and restaurant(s) etc...but what makes a hotel spectacular is the people. Ashley M and Samantha G are incredible and offered the best service and care. When you travel you hope for a nice area of the city and a nicely appointed room, which the Fairmont Copley Plaza offers, but to have all that combined with the attention to detail and level of kindness by it's staff is what makes people want to stay at a hotel again and again. Thank you so much! A+++ Read less

Average Stay For The Weekend

Jan 26, 2025 Sophie G Pittsburgh, Pennsylvania

Average stay. This is a well known hotel in Boston so my hopes were high as we stayed here for a friend’s wedding weekend. The staff checking us in was very nice but the room we were given was TERRIBLE. A king studio suite on the first floor that felt like an actual jail cell. Outlook was onto a rooftop and an AC unit, very dark and dated. Luckily the staff was able to move us to the 5th floor to a more updated room with a partial view- significantly upgraded from what we had before. The cleaning crew was incredible- very personable and helpful. The bar/restaurant is a highlight at this property. Very fun and good drinks. Generally the staff was hit or miss. When leaving for the wedding dressed in full black tie/gown we asked if we could borrow an umbrella since it was pouring. I was met with a good bit of annoyance from the front desk person and given an old and slightly broken umbrella while others had been given Fairmont branded ones with seemingly less issue then we had. Upon check out we were asked by a bellhop if we needed help with our bags, we politely said no (as we assumed he would take them out to the front for a taxi or car). We proceeded to the front desk to check out and ask if we could store our bags before our departure time. The front desk agent was kind about it but the same bellhop ended up coming up behind us and very loudly said I ALREADY ASKED THEM IF THEY NEEDED HELP. The front desk agent clearly tried to hush him but we heard and I was not happy. Deciding to let it go, we carried on with our day but was very disappointed when we retuned to find the same bellhop giving us attitude (clearly holding a grudge) when we tried to retrieve our bags. He was then visibly upset we didn’t tip which I’m unsure why that would have been expected as we did the work of schelping our bags but also the attitude and rudeness didn’t warrant a tip. This hotel has a big reputation in Boston, however, after staying here, I think there are better properties to be found. Wasn’t the worst stay (but be aware the room photos online don’t look as they do in person and are dated) but probably wouldn’t be back. Read less

Disappointing Gold Floor and Lounge

Jan 22, 2025 jtilt2008 Portsmouth, New Hampshire

I deleted my first review because I hate leaving bad reviews. But I feel this is important to share. For anyone who has stayed in other Fairmont Gold floors, you probably know to expect personalized service, fresh fruit and snacks throughout the day, a nice selection of canapés and beautiful desserts in the evening, an exceptional breakfast spread in the morning, and special enhancements and surprises. Unfortunately, this gold lounge offered none of that. Breakfast was very standard. Evening canapés were just some fried food bites, Caesar salad, and a platter of meat, cheese, and vegetables. The “dessert service” was a plate of cold chocolate chip cookies. They offered canisters of snacks (candy, crackers, etc) throughout the day, which were emptied and not refilled by the evening. This wasn’t a horrible experience, but absolutely nothing like our experiences at other Fairmonts. And hard to justify the additional cost for the gold floor. I would steer clear of the gold floor and use the additional cost on a nice meal in Boston. Read less

long awaited long weekend.

Jan 21, 2025 Cayorda

It was our first visit back to Copley in several years. We were excited but apprehensive about whether things had changed. Could the hotel be as wonderful as we remembered? The answer was a resounding YES! From the moment we were greeted until check out, the people at Fairmont did everything possible to make our stay welcoming, comfortable and memorable. Our room was made available ahead of time after we enjoyed lunch in Oak Long Bar. The valet attendant ran back to our car to retrieve the sunglasses we had forgotten. There was a slight hiccup with an overzealous service matter for which the manager called us to apologize about and rectified on the spot. It is an amazing property but one which would be only a shell without the dedicated staff who do everything possible to ensure an amazing and relaxing stay. We had such a great time, we got back home and rebooked another long weekend. Read less

Boston Bust!

Jan 20, 2025 122kristic

We were very disappointed in our stay this time at the Fairmont Copley. We stayed in a 1 bedroom king suite w living room over looking Copley #233. The carpet in the room needs to be tightened there were areas it was so lose you could trip, stains on the window seat fabric, the bathroom was an ice box no heat vent in the bathroom and the window was drafty and the marble floor freezing! We stayed for 3 days. Didn’t get maid service once, or turn down service!. Day 2 I called to inquire and they stated guests have to “call” to request turn down. It’s a 5 star hotel this should be automatic, especially paying 1k a night! Maid/cleaning service we also never saw. I had to call for fresh towels, coffee k-cups, room service cart to be taken out and trash removed. The remotes didn’t work. When you pay for a luxury product you should expect excellence, it was far from this. Staff was friendly, location primo.. super let down on quality and we are chill easy going people. Read less

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