An oasis in the desert, you’ll find a huge range of things to keep you busy among the Hyatt Regency's 45-acres of perfectly manicured gardens. There’s seven different pools to cool off in, as well as a spa for a little more indulgence. If you’re a golfer, pick from two courses – and a pro can help iron out any kinks in your swing. Travelling with young ones? There are some great kids activities going on, as well as a family pool with a water slide. Maybe something more tranquil? The adults-only pool may be more your style – and maybe a cocktail by the pool at sunset followed by a tender steak.
Amenities
Golf
Tennis
Kids Club
Wheelchair access
Families
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Safety Deposit Box
Where is it
In 45 acres in exclusive Indian Wells.
Hotel information
530 rooms on 5 floors in 1 buildings with 5 lifts. All with air-conditioning, balcony, cable TV, stereo with iPod deck, clock radio, complimentary daily paper, fridge, iron and board, robes, safe, hairdryer and coffee maker. Standard Rooms have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. Crib and rollaway bed on request.
View Rooms offer views of the resort with a backdrop of the desert or San Jacinto and San Bernardino Mountains, they have 1 king-size bed or 2 queen-size beds sleeping maximum 4 adults or 2 adults and 2 children.
Regency Club Rooms have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. These rooms include access to the Regency Club Lounge offering the following services- Deluxe Continental breakfast, light snacks and refreshments, hors d'oeuvres, cordials and sweets.
1-Bedroom Villas offer a butler service, living area with gas fireplace, dining area, bathroom with raised soaking tub for two, a furnished private courtyard and garden with private whirlpool spa or gas fire pit, barbeque and dramatic mountain, golf and lagoon views. They have 1 king-size bed and 1 queen-size sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.
2-Bedroom Villas with the same amenities as the 1-Bedroom Villa, sleeping maximum 5 adults and 1 child or 3 adults and 3 children.
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Lantana Restaurant (breakfast, lunch, dinner; mesquite grill and wood-burning pizza oven). Agave Sunset, Lobby Bar. Roadrunner Café (snacks, salads and sandwiches by the pool). Citrus Marketplace and Café (Starbucks® coffees, snacks, breakfast, Lunch on the Move and Dinner to Go take out meals). Room service*. 7 swimming pools including water slide and adults-only pool. Camp Hyatt kids’ club* (3-12 years; 9:00am-4:00pm daily; 6:00pm-10:00pm Fri-Sat nights*). Aqua Serena Spa* and Salon*. 24-hour Stay Fit gym. Yoga classes. Tennis. Badminton. Bocce ball. Table tennis. Pool/billiards. 2 Championship golf courses* at the Indian Wells Golf Resort. WiFi*. Self-parking $12, valet parking $27 for stays in 2019; valet and self-parking $15.50 (Jun–Sep) or $23.50 (May–Oct) for stays in 2020; all charges plus tax per night (payable locally, subject to change).
This hotel has a resort fee of $40 plus tax per room, per day (payable locally , subject to change)
Resort fee includes: – Access to HyTides waterpark featuring 30 ft dueling waterslides a 450 ft lazy river and children’s splash pad - In-room premium internet access - in room personal coffee & tea maker - (2) bottled waters per stay - In room safe - Unlimited local telephone calls and access charges for 1-800 or 1-888 phone calls - Incoming faxes - Filtered water stations - One hour tennis court time per day - Discounted green fees at Indian Wells Golf Resort - Shuttle service to Indian Wells - Golf Resort Golf bag storage - outdoor games and activities. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
*Denotes local charge.
Based on 4698 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2642)
Very good (1037)
Average (487)
Poor (297)
Terrible (235)
Great pool
Jan 30, 2025Marie-Louise S
This is a very nice hotel with a great resort set up for kids and adults. The lazy river is especially fun to go down.
The rooms are nicely decorated, with modern furniture that is in very good condition. The bathtub did look like it was skipped over in the revamp, a little worn down but was working fine.
They have a great spa, a well equipped…
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This is a very nice hotel with a great resort set up for kids and adults. The lazy river is especially fun to go down.
The rooms are nicely decorated, with modern furniture that is in very good condition. The bathtub did look like it was skipped over in the revamp, a little worn down but was working fine.
They have a great spa, a well equipped gym (although the peloton bikes were often not working), a really fun outdoor game area for kids, and a coffee shop on site for any snack needs. Hotel staff were friendly and helpful.
Room service was the reason we’re not giving this 5 stars. We ate a fair amount on site, most meals were good, but our final room service the morning of check out had a piece of toast with mold on it. The staff took the issue very seriously, but for a hotel of this caliber it was shocking. We didn’t have these issues with any of our other meals, so hopefully this was just an isolated incident.
Good hotel that we will likely return to when our son is older because that pool area is so fun.
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Now a Grand Hyatt and I agree!
Jan 27, 2025amilee2016Santa Clarita, California
This is my third stay at the Grand Hyatt Indian Wells resort. I absolutely love all the upgrades and remodel they recently underwent. It certainly is worthy of the move up from Hyatt Regency to "Grand Hyatt" status! The new lobby and restaurant are gorgeous!! The service at every level is impeccable!! I want to keep this gem to myself and not…
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This is my third stay at the Grand Hyatt Indian Wells resort. I absolutely love all the upgrades and remodel they recently underwent. It certainly is worthy of the move up from Hyatt Regency to "Grand Hyatt" status! The new lobby and restaurant are gorgeous!! The service at every level is impeccable!! I want to keep this gem to myself and not share how wonderful it is. :) Special shot out to Athena at the front desk who was professional, friendly, and accommodating which made check in a breeze. Thank you to all the staff at the Grand Hyatt Indian Wells. I can't wait to return in March for BNP Paribas!!!
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Not luxury
Jan 25, 2025Samantha L
This “resort” was a huge disappointment. My stay the night before at the Ontario Element was far superior in every way. I mistakenly assumed this would be an upscale resort, but that couldn’t have been further from the truth.
First, if you’re expecting a warm or hot shower, prepare to be let down. The hot water was unreliable at best—fluctuating…
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This “resort” was a huge disappointment. My stay the night before at the Ontario Element was far superior in every way. I mistakenly assumed this would be an upscale resort, but that couldn’t have been further from the truth.
First, if you’re expecting a warm or hot shower, prepare to be let down. The hot water was unreliable at best—fluctuating between tepid and cold, with no consistency. Despite reporting the issue, staff claimed it was working, but it never improved. It’s frustrating to deal with such basic issues when you’re supposed to be relaxing.
The room itself was mediocre. One bed had visible urine stains on the sheet, which was unacceptable. The showerhead leaked constantly, and the outlet near the bed didn’t work, meaning I couldn’t charge my phone overnight or keep it by me for the alarm. Small inconveniences like this really added up.
The arrival experience was chaotic. When we pulled up to check in, the area in front of the main entrance was jammed with cars, creating unnecessary confusion. The lack of organization was a bad first impression.
Adding to the frustration, when we tried to watch a movie in the room, the TV kept switching back to the hotel’s main channel every few minutes, making it impossible to enjoy anything. It was just one more thing that underscored how poorly this place was run.
The so-called “hydration room,” where guests are supposed to be able to get filtered water, was another letdown. It was run-down.
The resort overall lacked the amenities I’d expect for the price. There was no breakfast buffet or anything that felt truly “resort-like.” It felt like a place trying to give the illusion of luxury but failing completely to deliver on value or quality.
If you’re looking for a true luxury experience, this is not the place for you. However, if all you care about is having a spot for your kids to play in the water and you’re okay with poor value for your money, this might suffice. For me, the experience was not worth it, and I would not recommend staying here.
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Grand Hyatt, Grand Stay in Palm Springs
Jan 23, 2025Road617541
The hotel has been renovated and looks amazing. The staff remembered my husband's birthday and upgraded us to a suite. It was beautiful. I stayed here even though the my conference was in another hotel. They even shuttled me over on a golf cart. Top notch service. Everything was awesome. I will definitely be back!
Wonderful!
Jan 20, 2025mollyh216Windsor, Colorado
This place is unparalleled with customer service in the still suffering hospitality industry. The bellman staff are so friendly and I love that there are so many of them. The wait time was short and efficient.
The checkin desk was also welcoming and friendly. Some hotels still make me feel like an imposition. This place is wonderful! Clean,…
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This place is unparalleled with customer service in the still suffering hospitality industry. The bellman staff are so friendly and I love that there are so many of them. The wait time was short and efficient.
The checkin desk was also welcoming and friendly. Some hotels still make me feel like an imposition. This place is wonderful! Clean, welcoming, plenty of staff!
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Great pool
