ANdAZ San Diego

San Diego, California

Virgin rating

The hotel

In the heart of the Gaslamp District, the Andaz is a sophisticated yet simple hotel offering the very best in accommodation and entertainment. The rooftop is the place to be– it’s not only home to a beautiful swimming pool and sundeck, its where you’ll find San Diego’s largest rooftop bar with DJs spinning the latest tunes whilst you sip cocktails and admire panoramic views of the downtown skyline. If you feel the need for a work-out, the gym is open 24-hours. A lovely place to while away the evening, afterwards you can head to RoofTop600 on the weekends. San Diego’s myriad attractions are all close by, including great shopping at Horton Plaza, just 2 blocks away.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Night Club
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Valet parking
  • Close to City Centre

Where is it

In the historic Gaslamp District, the centre of entertainmant, shopping and a large variety of restaurants and attractions including Balboa Park and Museum, Seaport Village and San Diego Bay. Valet parking $42 plus tax per night (payable locally, subject to change).

Hotel information

159 rooms on 6 floors in 1 building. All with air-conditioning, satellite TV with premium channels and pay-per-view films, telephone, complimentary WiFi, mini bar, tea/coffee maker, iPod dock, safe, bath robes, slippers, hairdryer, iron and board. Andaz Queen Rooms with 1 queen-size bed, sleeping max 2 adults.

Rooftop with swimming pool, lounge and sundeck. 24-hour gym. Ivy Boutique. RoofTop600 (open Thu-Sat nights). 24-hour room service*. Laundry/dry cleaning service*. Complimentary non-alcoholic mini-bar items and a limited selection of snacks replenished daily. Newspaper daily. Complimentary local phone calls and WiFi.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1284)
  • Very good (573)
  • Average (291)
  • Poor (191)
  • Terrible (155)
Image of the Tripadvisor rating Neat, clean and well appointed hotel! Conveinent location and friendly staff.

Dec 23, 2024 shelbyn01 Perth, Australia

Well appointed, neat and clean hotel in a convenient location! Staff are helpful, friendly and take the time to greet you everytime you enter/exit the hotel which is thoughtful! We loved the complimentary snacks and the coffee machine! Room service was great and very efficient!
Image of the Tripadvisor rating Get your toilets working!

Dec 22, 2024 David E

Toilet didn’t flush. And bathroom floor was wet when I checked in. Didn’t want to switch rooms since I unpacked and settled down after long flight and was hungry for dinner . Called to get the toilet fixed. They fixed it. I thought I was working . When I went to bathroom at 1am it wasn’t working again. I’m not going to call service at this… Read more
Toilet didn’t flush. And bathroom floor was wet when I checked in. Didn’t want to switch rooms since I unpacked and settled down after long flight and was hungry for dinner . Called to get the toilet fixed. They fixed it. I thought I was working . When I went to bathroom at 1am it wasn’t working again. I’m not going to call service at this time of day. Call them to fix it again in the morning and they did. And it stopped working again. Checked out and gave the front desk my feedback. They didn’t blink an eye or apologize. Won’t be going back. Read less
Image of the Tripadvisor rating was expecting more from Hyatt

Nov 24, 2024 Olga B

Too expensive for what it is. Outdated hotel. My bath tab was as shower as well and it was very outdated and was very unpleasant to take a shower in it. Paint was pealing off and dark permanent old spots were everywhere. Couch had white spots on it. Also when you enter the room you feel the old smell which was very annoying. No door to the… Read more
Too expensive for what it is. Outdated hotel. My bath tab was as shower as well and it was very outdated and was very unpleasant to take a shower in it. Paint was pealing off and dark permanent old spots were everywhere. Couch had white spots on it. Also when you enter the room you feel the old smell which was very annoying. No door to the bathroom and toilet is not private - just a symbolic door that don't really close. If I was with somebody it would be very uncomfortable. Read less
Image of the Tripadvisor rating Andaz stay

Nov 15, 2024 Erick V

Checking in felt like I was inconveniencing the employee. Not a very friendly encounter. They also didn’t care to mention any amenities the hotel had. Once in my room, I found an open bag of cookies as well as empty gum wrappers throughout. I will not be returning. Overall disappointed.
Image of the Tripadvisor rating Not worth the money.

Nov 10, 2024 Daniel S

Unfortunately during my stay both the hot water was not working and the air conditioning was not working. The staff were not proactive about this and didn't bother reaching out about the issue. When I requested to be moved to another Hyatt property for the remainder of my stay, I was told to "deal with it". After my stay I never received any… Read more
Unfortunately during my stay both the hot water was not working and the air conditioning was not working. The staff were not proactive about this and didn't bother reaching out about the issue. When I requested to be moved to another Hyatt property for the remainder of my stay, I was told to "deal with it". After my stay I never received any communication from the hotel leadership apologizing for the issues. The redeeming quality was the breakfast and the wait staff who were very kind. Read less