After a multi million dollar renovation, the Zephyr has been transformed into a modern, quirky hotel with a nautical theme and laidback vibe. In the heart of Fisherman’s Wharf, you can walk to PIER 39 and Ghirardelli Square (did someone say chocolate?) or jump on a cable car to explore further. Hidden at the back of the hotel is Socialite, a casual restaurant with a sociable atmosphere. There are lots of dining options close by too — grab a clam chowder bread bowl or head to Chinatown for delicious dim sum. When you're done sightseeing for the day, your hotel room offers a welcome oasis from a city that seemingly never sleeps!
Amenities
Fitness Centre/Gym
Internet Access
Laundry Service
Room Service
Safety Deposit Box
Close to City Centre
Where is it
In Fisherman’s Wharf, steps from PIER 39, Ghiradelli Square and the world-famous San Francisco cable cars. Shops, bars and restaurants are within walking distance. Transfer time from San Francisco International Airport: 30 minutes.
Hotel information
355 rooms. All with air-conditioning, 48" Samsung Smart TV, Multimedia streaming to TV, telephone, tea/coffee-making facilities, mini-fridge, safe, complimentary WiFi, hairdryer, iron and board. Standard Rooms offer 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
Socialite (open for lunch and dinner). The Camper in the Yard (a vintage camper with quick-serve sustainable breakfast and lunch, craft beer and California wine), The Yard Outdoor Lounge. 24-hour fitness centre. Laundry/dry-cleaning service*. Concierge service. Within walking distance of numerous restaurants. Business centre. Complimentary WiFi. Self-parking $64, valet parking $74, plus tax per day (payable locally, subject to change).
There is a guest amenity fee of $30.00 applicable per room per night (payable locally, fee subject to change).
*Denotes local charge.
Based on 3803 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1672)
Very good (1295)
Average (471)
Poor (202)
Terrible (163)
Not what I was expecting
Jan 26, 2025angela e
The hotel was nothing like the pictures! I wouldn’t consider our room as a “premium waterfront view”. I guess that’s what you get when you check in early. The room needed to be cleaned, the curtains were old and dirty and the shower didn’t drain at all. I had to have someone come and fix the shower.
The only nice person who worked there was the…
Read more
The hotel was nothing like the pictures! I wouldn’t consider our room as a “premium waterfront view”. I guess that’s what you get when you check in early. The room needed to be cleaned, the curtains were old and dirty and the shower didn’t drain at all. I had to have someone come and fix the shower.
The only nice person who worked there was the lady who handed out the s’mores kits! She was so friendly, outgoing, personable and kind! The rest of the staff seemed bored and ornery.
Would I come here again? No, it wasn’t worth the money and with as much as I paid for the stay you’d expect what was advertised. Unfortunately, with what happened and no apology, and no offer to reimburse part of my stay, I won’t be recommending this hotel.
Read less
Love this place.
Jan 22, 2025James f
Love this place. When we come back to San Francisco this is where we will stay. Staff was helpful and friendly. Rebecca was so awesome! The fire pits and smores are a great bonus to your stay. The hotel's eclectic decor is in charming and inviting.
A hidden gem in San Francisco!
Jan 19, 2025Guilhem DBasel, Switzerland
I was in SF on business and was recommended to book a hotel near Fishermen Wharf as hotels prices are more competitive in this area than in the city center, especially when there is a conference going on. Found Zephyr hotel by chance, and was happily surprised with the athmosphere, super nice staff, great patio, the mix of guests (families and…
Read more
I was in SF on business and was recommended to book a hotel near Fishermen Wharf as hotels prices are more competitive in this area than in the city center, especially when there is a conference going on. Found Zephyr hotel by chance, and was happily surprised with the athmosphere, super nice staff, great patio, the mix of guests (families and business people).
Things I absolutely liked: the decoration, unbeatable location, the patio with fire places going on in the evening, the games room(s), the set up of the bedroom, and of course the more than competitive prices.
Things which could be improved: The bathroom (a little old), the lack of bar or coffee service (would make a huge difference to the hotel) and the gym which is rather under equipped.
I was there for 5 nights and nearly felt on holidays, despite being on a business trip.
Read less
Great stay in sf
Jan 18, 2025Bryan M
Was a great stay. The room, lobby, and staff were all nice. Was able to work both in the lobby and in the room at the desk. Walkable to downtown, north beach, Russian hill, fisherman’s wharf, and to the marina. The walk along the water is beautiful. Easy mobile check and can even text the staff if you need anything
Bad customer service.
Jan 18, 2025Not on your N
Non existent customer service. They charge a per night hold on your credit card of 75USD yet they have nothing in the hotel you could charge to your room (no room service, restaurant or anything like that you can tick up to your room).
Paid in full for the room via booking.com yet the hotel charged our credit card for some apparent taxes that…
Read more
Non existent customer service. They charge a per night hold on your credit card of 75USD yet they have nothing in the hotel you could charge to your room (no room service, restaurant or anything like that you can tick up to your room).
Paid in full for the room via booking.com yet the hotel charged our credit card for some apparent taxes that “booking.com mustn’t have calculated properly”. When bought this up that it was something they needed to take up with booking.com they weren’t interested and said that was for us to sort.
They have security (at night two people) there every day yet every time we saw that security they were on their phones watching something on Netflix or whatever platform. Not once did the security raise their glance to check each time there was movement or noise or anything really.
The hotel also charge a $30USD daily fee for ‘use of services’ like their courtyard, games room and wifi. Things that most hotels include as part of the facilities available. No mention of this on booking.com or when checked in. Discovered it when asked for print out of bill.
Bill was littered with so many taxes that it was difficult to work out what booking.com had apparently undercharged for re tax.
Before, during and after the stay constantly got emails asking to verify payment method ‘and click on this link to do so’… do not click on the link. No amount of emailing the hotel got a response about that.
Whilst it’s a great location, would not recommend, based on the above.
Read less
Not what I was expecting
