With a cable car stop just around the corner and chic guest rooms to rest in, the Holiday Inn Golden Gateway is a great base for your San Francisco stay. Head up to the heated outdoor pool and sundeck for great views over the city or pop in to the R-O-H bar for a selection of craft beers and wines on tap.
Amenities
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Swimming Pool
Close to City Centre
Where is it
Centrally located in Downtown San Francisco, close to Nob Hill.
Hotel information
496 guest rooms and 5 suites over 26 floors in 1 building. All with satellite TV and pay-per-view movies, tea/coffee-making facilities, mini-fridge, safe, hairdryer, iron and board. Standard Rooms (located on the 6th to 20th floors) with either 2 double beds, 1 king-size bed or 1 queen-size bed, sleeping maximum 4 adults.
Corner King Guest Rooms (located on the 18th to 25th floors) with 1 king-size bed, sleeping maximum 2 adults.
Grand View Guest Room (located on the 22nd to 26th floors) with either 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
R-O-H bar and restaurant. Heated outdoor swimming pool. 24-hour fitness centre. Room service*. Complimentary WiFi. Tours and transportation desk. 24-hour front desk and concierge. Laundry/dry-cleaning service*. Self parking $45 per day (payable locally, subject to change).
*Denotes local charge.
Based on 2325 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (563)
Very good (1039)
Average (492)
Poor (132)
Terrible (101)
Awful Awful
Jan 29, 2025Somaye G
I had a terrible experience at Hold Inn Golden Gate Hotel. The staff and management were neither friendly nor helpful. Due to an unexpected issue, I couldn't check in on time, yet they refused to accommodate my situation, showed no understanding, and ended up charging me double.
Every single staff member I encountered was irresponsible and…
Read more
I had a terrible experience at Hold Inn Golden Gate Hotel. The staff and management were neither friendly nor helpful. Due to an unexpected issue, I couldn't check in on time, yet they refused to accommodate my situation, showed no understanding, and ended up charging me double.
Every single staff member I encountered was irresponsible and unprofessional. The amenities were also disappointing—there was no bottled water or electric kettle in the room, and the hotel seemed eager to charge extra fees at every opportunity.
Overall, I do not recommend this hotel at all. Avoid it if you want an stress-free stay.
Read less
This hotel doesn't appear to care if you're traumatized by your stay.
Dec 28, 2024ashe79San Jose
Thin walls, violent neighbors, and lack of front desk concern are awful bedmates. What do you get when you get these three together?
Family trauma, lack of sleep, and disappointment overall. The front desk was unconcerned and expressed very little remorse for providing such an awful experience.
At 4am we were awaken by next door neighbors who…
Read more
Thin walls, violent neighbors, and lack of front desk concern are awful bedmates. What do you get when you get these three together?
Family trauma, lack of sleep, and disappointment overall. The front desk was unconcerned and expressed very little remorse for providing such an awful experience.
At 4am we were awaken by next door neighbors who were arguing violently, screaming at the top of their lungs in a frightening manner. My children were clearly in distress from hearing this exchange. We called the front desk but the yelling continued. We were afraid to leave the room because the lunatics were walking in and out of their room.
At checkout, I recounted the experience at which point the employee gave me an uncaring "sorry." If this is the experience provided, a company should provide immediate compensation and profuse and genuine apologies. None of which were provided.
Read less
Comfortable room central location
Nov 26, 2024debbiel512Eastbourne, United Kingdom
Nice room with great view over the city. One of the most comfortable beds I’ve slept in AB’s great pillows. Food available in the hotel - meals/ snacks / pastries, plus bar. Easy and close access to public transport to travel to Pier 39 area and other city locations.
Great room, Great view, Parking.... what a plus!
Nov 26, 2024Daydream42415300078
We had a wonderful time, loved our room. We had a great view of the city from our room. We enjoyed a great breakfast in house. Great location! Close to the trolley cars, Parking garage, what a Plus! Over all our stay was better than we anticipated, very pleased! We definitely would stay again!
Nice hotel as I would expect from a Holiday Inn
Nov 18, 2024Adam C
Nice hotel, up to the standards I would expect from a Holiday Inn. Comfortable clean rooms and very nice outdoor pool with balcony. Location seemed good, easy to get to most attractions in San Francisco.
My criticisms of this hotel would be that there are a number of extra costs. Breakfast up to $38USD per person, Parking ~$50USD. I even got…
Read more
Nice hotel, up to the standards I would expect from a Holiday Inn. Comfortable clean rooms and very nice outdoor pool with balcony. Location seemed good, easy to get to most attractions in San Francisco.
My criticisms of this hotel would be that there are a number of extra costs. Breakfast up to $38USD per person, Parking ~$50USD. I even got charged $3 for picking up a package that I had shipped to my room. That being said, there are not many hotels downtown SF that don't charge extra for parking and/or breakfast, so it is what it is.
I would stay here again, just have to factor all the costs in.
Read less
Awful Awful
