In tune with its Memphis setting, this downtown hotel is 3 blocks from the city’s musical heart, Beale Street Entertainment District, home of live blues since the 1920s. Staying central lets you experience all the famous sights with ease, with Rock ‘n’ Soul Museum, Sun Studios, and Orpheum Theatre just a walk away. It also means your neighbours include some of the city’s best eateries, bars, and live music venues, although you don’t have to venture far. When you arrive you’ll be welcomed with a freshly baked chocolate chip cookie.
Amenities
Fitness Centre/Gym
Laundry Service
Restaurant
Room Service
Valet parking
Close to City Centre
Where is it
In downtown Memphis, this hotel is 3 blocks from Beale Street Entertainment District, steps from Orpheum Theatre and Autozone Ball Park, and within walking distance of Rock ‘n’ Soul Museum, Sun Studios, National Civil Rights Museum and Memphis Cook Convention Centre. It’s also just 10 miles from Graceland. Transfer time from airport: 15 minutes.
Hotel information
280 rooms and suites. All with air-conditioning, LCD TV, hairdryer, iron, and board. One King Bed Rooms have 1 king-size bed, sleeping maximum 2 adults.
Double Bed Rooms have 2 double beds, sleeping maximum 4 adults.
King & Union Bar Grocery, located off the lobby (authentic Southern cuisine classics).
Complimentary WiFi. Housekeeping on request. Valet Parking $28 plus tax per night (payable locally, subject to change).
*Denotes local charge.
Based on 788 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (156)
Very good (149)
Average (177)
Poor (150)
Terrible (156)
Fair hotel close to centre
Dec 17, 2024SaraH7219Christchurch, New Zealand
Booked two rooms here for one night, central location and restaurant not too bad! But besides that pretty fair
One room seemed to have beds made but had to ask for new sheets as one bed had crumbs and hairs when pulled back like not clean sheets. Staff just dropped new sheets off and left again
Found staff at front did not really care when we…
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Booked two rooms here for one night, central location and restaurant not too bad! But besides that pretty fair
One room seemed to have beds made but had to ask for new sheets as one bed had crumbs and hairs when pulled back like not clean sheets. Staff just dropped new sheets off and left again
Found staff at front did not really care when we discussed the matter, accept for the gentleman who moved our car rest of front office staff did not care at all
Dated property
Do not like to write these reviews but felt so let down this is part of the Hilton group and certainly not up to their normal standards
Won’t be back
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Average Memphis base
Nov 15, 2024Dream559456Belfast, United Kingdom
Rooms spacious but a little dated. Clean rooms and serviced daily to good standard. Downside no safe in room or room fridge. Good location. Nice lobby, reception staff friendly. Breakfast cheap for big portions but was just ok quality. Would recommend as a Memphis base overall.
Great location, property needs a refresh
Oct 14, 2024Rocsmom030Las Vegas, Nevada
Property is tired, but location is great!
The bathroom especially needs an update, it’s dark, worn, shower curtain is torn and doesn’t slide properly and just feels less than clean. There were some darker spots on the carpet that made me nervous about walking without shoes but it’s probably just overdue for a renovation. Our beds were fine,…
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Property is tired, but location is great!
The bathroom especially needs an update, it’s dark, worn, shower curtain is torn and doesn’t slide properly and just feels less than clean. There were some darker spots on the carpet that made me nervous about walking without shoes but it’s probably just overdue for a renovation. Our beds were fine, comfortable and clean, no issues there! The air conditioning worked fine and we sleep great.
Fantastic location, near Beale St, Peabody, and walking nearby never felt unsafe. We also used the valet parking for 3 nights and they were always nice, friendly, and relatively quick at retrieving our vehicle. The onsite restaurant / bar was great too … saved us when we needed a quick dinner after a late arrival.
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Not up to Hilton standards
Oct 8, 2024SeaBearTugVictoria Capital Regional District, Canada
I had numerous problems with this hotel, which is definitely not up to Hilton standards! Here were my main concerns, none of which have been addressed by the management yet, five days later.
Basically an old tired property.
Stains on the rug and grime in the corners.
Lack of furniture, no end table by left side of the bed. TV was 15+ feet away…
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I had numerous problems with this hotel, which is definitely not up to Hilton standards! Here were my main concerns, none of which have been addressed by the management yet, five days later.
Basically an old tired property.
Stains on the rug and grime in the corners.
Lack of furniture, no end table by left side of the bed. TV was 15+ feet away from the bed across the room.
Hot water is a separate faucet which sticks and is scalding hot!
Ceiling panels in bathroom falling in.
Ceiling and trim on shower rusted and disgusting.
No grab rails in shower, very dangerous in slippery tub.
Thermal window seals have failed, so you can’t see out windows
Coffee maker doesn’t work.
Room desperately needs a remodel.
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Central location, Hotel a little dated
Oct 3, 2024LyncookBasildon, United Kingdom
I am not a fan of Hilton hotels, hotel was OK clean and tidy but rooms a little dated! Location is ok around 10 mins walk to Beale Street, I didn’t particularly feel safe in Memphis but that was due to feedback from other people I never experienced any trouble and police go to great lengths to offer protection !
Communication with hotel was not…
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I am not a fan of Hilton hotels, hotel was OK clean and tidy but rooms a little dated! Location is ok around 10 mins walk to Beale Street, I didn’t particularly feel safe in Memphis but that was due to feedback from other people I never experienced any trouble and police go to great lengths to offer protection !
Communication with hotel was not great, we were going to arrive later than the check in time and they were not responding to my emails! It was Ok in the end but I did have a panic!
I personally would not return to Memphis But had a great time in Graceland and Stax studio and enjoyed the duck march at The Peabody. Also enjoyed BB Kings for a meal and to watch a great blues band!
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Fair hotel close to centre
