Sheraton Kauai

Kauai, Hawaii

Virgin rating

The hotel

Rooms at the Sheraton are nestled amid 20 acres of lush gardens, and you can upgrade for stunning views of Poipu Beach on Kauai's sunny South Shore. Take in stunning natural views all over the resort, from the fitness centre overlooking the ocean to the garden terrace and the restaurants offering panoramic views of the beach. RumFire Poipu Beach allows you to enjoy amazing sunset views over dinner, whilst Lava’s on Poipu Beach is the place for early risers to experience beautiful sunrises. The ambience of the restaurants is as important as the food itself, which includes Pacific Rim and regional American — and incorporates the freshest island ingredients with global influences.

Amenities

  • Tennis
  • Kids Club
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Valet parking
  • Beachfront location

Where is it

Overlooking the ocean on the famous white sands of Poipu Beach.

Hotel information

378 rooms on 4 floors in 11 buildings with 8 lifts. All with balcony, air-conditioning, 32" flat-screen TV, WiFi*, tea/coffee-making facilities, mini-fridge, hairdryer, safe, iron and board, and bathrobes. Garden View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Deluxe Garden View Rooms are located in the Ocean Wing with views of landscaped gardens, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Deluxe Oceanfront Rooms are steps away from Poipu Beach with 2 double beds, sleeping maximum 3 adults.

Luxury Oceanfront Rooms are newly renovated, with 1 king-size bed and a queen-size sofa bed or 2 double beds, sleeping maximum 3 adults.

Deluxe Ocean Front Suites offer a bedroom, spacious living room with a sofa and armchair, a dining table and a wet bar. There's 1 king-size be, sleeping maximum 2 adults.

RumFire Poipu Beach (Hawaiian cuisine with global influences, open for dinner), Lava's on Poipu Beach (casual bar and grill, open for breakfast, lunch and dinner), Halelani Dinner (private dining under the stars), Auli'i Lu'au (beachfront show with traditional food and drink, twice weekly), and Link@Sheraton Café (coffee and pastries). Ocean courtyard with fire pits. Garden terrace. 2 swimming pools. 24-hour fitness centre. Whirlpool. Spa Bungalow (massage and skincare)*. Tennis*. Championship golf course nearby*. Children's centre (5-12 years)*. Room service*. Laundry service*. Shops. Porter service. Concierge service*. WiFi*. Complimentary self-parking. Valet parking $10 plus tax per night (payable locally, subject to change).

Resort fee $40 plus tax, per room per night, payable locally (subject to change)

Resort fee includes: daily self parking, enhanced wireless internet service in guest room, welcome gift - chocolate macadamia nut (one time only), cultural and fitness activities, weekly live entertainment, arts and crafts (see activities calendar in guest room for details), daily half hour yoga for 2 guests, sun care package:  bag with sunscreen, aloe, and lip balm (one time only), daily bamboo pole fishing for two guests, daily water sports classes:  beginning scuba in the pool, intro snorkeling, water aerobics for 2 guests, daily hula lesson for two guests.  Resort charge inclusions are subject to change.​

4 nights at all times.

*Denotes local charge. 

Please note: this hotel is for adults aged 16 and over.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1099)
  • Very good (998)
  • Average (459)
  • Poor (258)
  • Terrible (191)
Image of the Tripadvisor rating Great Resort

Dec 25, 2024 1dts2014 Dublin, Ireland

Beautiful resort. The staff were very helpful. Great location. Ocean view from room was spectacular. The rooms are spacious and nice. We stayed in Building #1. Would recommend this building, as it is quiet and has great ocean views. Would recommend food at Lavas and Rum Fire.
Image of the Tripadvisor rating Best customer service!

Dec 21, 2024 Joshua Z

Sheryl at the front desk was absolutely lovely to work with! There was a little mixup with my third party reservation and the hotel was about to charge me for the entire stsy afte ri had paid online. Sheryl completely understood and was willing to spend the time to make sure everything was done right. She's the best! Will definitely be back for… Read more
Sheryl at the front desk was absolutely lovely to work with! There was a little mixup with my third party reservation and the hotel was about to charge me for the entire stsy afte ri had paid online. Sheryl completely understood and was willing to spend the time to make sure everything was done right. She's the best! Will definitely be back for the sunshine and oceanside rooms, definitely worth it to enjoy the sound of the waves all day and night. The staff are truly the great! Read less
Image of the Tripadvisor rating Amazing, thanks to Bart Thomas!

Dec 20, 2024 YELENA L

From a first call to departure farewell,no better service I had ever experienced in my life! Thank you to concierge Bart Thomas! We enjoyed the stay, well appointed room, but the most appreciated personalized experience created by Mr. Thomas! Thank you from the bottom of our hearts!Thank you for special tee times and for such a warm welcome to… Read more
From a first call to departure farewell,no better service I had ever experienced in my life! Thank you to concierge Bart Thomas! We enjoyed the stay, well appointed room, but the most appreciated personalized experience created by Mr. Thomas! Thank you from the bottom of our hearts!Thank you for special tee times and for such a warm welcome to your precious country of Kauai ! We will be back! You got our Michelin star!!!! Read less
Image of the Tripadvisor rating Don’t be fooled!

Dec 19, 2024 rhunt9377

Owner and platinum elite member here. Don’t be fooled by the nice pics - this place is old, dark, and crappy. It’s way too expensive for what you get. Wish we had stayed at Marriott’s Autograph Collection Koloa Landing Resort instead. A/c in one room was super noisy with a big loud clunk every time it turned on all night. The hallways were dark &… Read more
Owner and platinum elite member here. Don’t be fooled by the nice pics - this place is old, dark, and crappy. It’s way too expensive for what you get. Wish we had stayed at Marriott’s Autograph Collection Koloa Landing Resort instead. A/c in one room was super noisy with a big loud clunk every time it turned on all night. The hallways were dark & ugly with heavy stucco like a cheap 70’s motel. Then after we moved rooms, the next rooms a/c thermostat was broken and we had a messy view of the pool worker area and constant heavy foot traffic right outside our second floor balcony with all those people walking by being able to see right into our room. Worst anniversary stay ever! Fortunately we enjoyed our time in Princeville prior to the nightmare stay here. Read less
Image of the Tripadvisor rating Fabulous hotel

Dec 16, 2024 debbiebX7433PB Oradell, New Jersey

We have just returned from our second trip to the Sheraton Kawaii resort. The hotel is beautiful. It’s oceanfront, has beautiful views and gorgeous sunsets, the rooms are spacious and the staff is very friendly. It is a beautiful property, but our experience was made wonderful by an employee named Qian. We had gotten to know her when we were at… Read more
We have just returned from our second trip to the Sheraton Kawaii resort. The hotel is beautiful. It’s oceanfront, has beautiful views and gorgeous sunsets, the rooms are spacious and the staff is very friendly. It is a beautiful property, but our experience was made wonderful by an employee named Qian. We had gotten to know her when we were at this beautiful hotel last December. She is lovely and kind and compassionate. She really took amazing care of us. She totally went out of her way to help us. Our highest recommendations go to her. Read less