True to its name, Aloft Brooklyn offers loft-size bedrooms packed to the rafters with state-of-the-art amenities. Their signature bed is extremely comfortable and the city views will delight. The atmosphere is decidedly hip here, and amenities include a fitness centre (although pounding the streets of New York is just as good a work-out). No matter what time of the day hunger strikes, re:Fuel can oblige, serving snacks and drinks 24-hours a day. There's easy access into Manhattan, or if you fancy sticking by your base, explore all that Brooklyn has to offer — from vintage flea markets and the ever-growing foodie scene to the relaxing Prospect Park and Brooklyn Botanic Garden.
Amenities
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Room Service
Where is it
Just off Fulton Street, steps from the Metro Tech and close to the beach. Other attractions within walking distance include the Brooklyn Academy of Music, Prospect Park and Brooklyn Botanic Gardens. Transfer time from John F. Kennedy International Airport: 40 minutes.
Hotel information
176 rooms and suites. All with air-conditioning, 42” LCD TV with pay-per-view films, complimentary bottled water, telephone, iPod docking station, tea/coffee maker, safe, hairdryer and iron and board. Standard Rooms are 285–315 sq ft and have 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.
King Suites are 551 st ft and have a spacious living area, with 1 king-size bed and sofa bed, sleeping maximum 4 adults or 2 adults and 2 children.
re:Fuel by Aloft (open 24-hours, serving grab-and-go drinks and snacks). Fitness centre. Laundry/dry-cleaning service. Concierge. Complimentary WiFi. Valet parking $55 plus tax, per day (payable locally, subject to change).
*Denotes local charge.
Please note: one person must be aged 21 years or over in each room.
Based on 1249 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (374)
Very good (471)
Average (196)
Poor (99)
Terrible (109)
Poor services and response
Dec 10, 2024ebetz75Hudson, Ohio
Our toilet was inoperative for our entire 3 night stay... and while they attempted to fix it multiple times, it did not function. When I requested a room change they would not do it. When I requested a refund, they would not do it but gave me the "manager's" e-mail. I have heard nothing since that time. I'd stay somewhere else next time.
Unethical hotel
Oct 25, 2024temucinaWashington DC, District of Columbia
Aloft Brooklyn charged on my CC even though I cancelled the reservation before deadline. This is truly unacceptable and unethical. This is called scamming your own guests. I gotta spend so much time on the phone to resolve the issue you caused.
A No pool stay for all of us in August 2024..The rooftop bar lounge on the 24 floor in the Sheraton hotel next door A wh
Aug 24, 2024evettehamilton77Aliquippa, Pennsylvania
The Aloft hotel is nice for younger people or family's ..The staff was polite kind..but didn't offer to explain anything.. We had to ask for everything..ice machine. No ice machine ask for ice at the desk/ wifi pass word rooms had no microwaves. One is available in the lobby...All the cleaning lady spoke no english making it difficult to ask…
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The Aloft hotel is nice for younger people or family's ..The staff was polite kind..but didn't offer to explain anything.. We had to ask for everything..ice machine. No ice machine ask for ice at the desk/ wifi pass word rooms had no microwaves. One is available in the lobby...All the cleaning lady spoke no english making it difficult to ask housekeeping for anything they only understood clean room !? The pool situation was closed in August for private swimming lessons everyday of the week i stayed for 2 wks never seeing any swimmers in the pool which was disappointing for our stay with younger teens and adults.. If coming here in the summer ask about the pool situation before booking here
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bad communication
Aug 9, 2024957millecBridgetown, Barbados
proper communication is lacking, even the supervisor was confused as to what i explaining and smiled alot and hardly made a solution of the matter jus apologized over and over and over as if we were to starve. I wouldnt recommend to this hotel for long stays
Kudos and Thanks to team member Angelica ! Check your bill carefully and get copies
May 31, 2024Paul_from_SunnyvaleSunnyvale, California
This review is overdue and the main reason for my writing it is to give Kudos and Thanks to team member Angelica !
Check your bill and folio carefully on check out and make sure the amount is correct and that you get an email copy to avoid the issues I had to deal with.
I stayed at the Aloft Brooklyn April 2-5. The hotel is an excellent …
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This review is overdue and the main reason for my writing it is to give Kudos and Thanks to team member Angelica !
Check your bill and folio carefully on check out and make sure the amount is correct and that you get an email copy to avoid the issues I had to deal with.
I stayed at the Aloft Brooklyn April 2-5. The hotel is an excellent location, very close to the subway, Target, Trader Joe and in the Trader Joe / Target location there is a very cool basement with lots of pop up restaurants and a really good brewery. The hotel seems to be a converted office building and the rooms are adequate, a bit small compared to other Alofts I have stayed in but they have everything needed for a nice stay.
I checked out 2 days early (was reserved through April 7) and asked and was assured multiple times that I would not be charged for the nights of April 5th and 6th. I got a printed folio when checking out on April 5th for $976.
Later in the month when I checked my credit card bill I found I was billed for $1624 ! That was $648 OVER the correct amount. I disputed the charge with Chase and called the hotel MANY times and was assured it would be corrected, to no avail.
Angelica the only person that actually helped me. She assured me she would make sure the error was corrected and that my account would be credited the $648 owed. She was patient and had a great customer service attitude and should be commended ! Thank You Angelica
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