Hyatt House New York Chelsea

Chelsea, New York

Virgin rating

King Den Room
King Den Room

The hotel

Offering gorgeous views of Manhattan from the rooftop terrace, and complimentary buffet breakfast to start each day, the Hyatt House in Chelsea is a great choice for both business and leisure trips to the Big Apple. Towering 30 floors high, theres a strong chance you'll have a fantastic view from your room, which are compact but practical for a stay in the city. You're within easy walking distance of some of New York's top attractions, including the Empire State Building and Madison Square Garden, and there's a 24-hour market to grab any snacks that you might need for your journey!

Amenities

  • Free Breakfast
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Safety Deposit Box
  • Close to City Centre

Where is it

Situated in Chelsea at 28th St, 700m from Penn Station and an 8 minute walk from the Empire State Building. 

Hotel information

150 rooms, all with air conditioning, complimentary WiFi access, 42" flat-screen TV, hairdryer, safe, coffee maker, mini fridge, microwave, safe, iron and ironing board, and bathroom amenities. 

Den Guestrooms with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.

Complimentary buffet breakfast daily. H Bar (temporarily closed). H Market (open 24 hours).

24-hour fitness centre. 

Complimentary WiFi access. Laundry service*. Valet parking $63 plus tax per night (payable locally, fee subject to change). 

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (714)
  • Very good (319)
  • Average (117)
  • Poor (58)
  • Terrible (64)
Image of the Tripadvisor rating A/C was out in freezing weather ... brrr

Dec 26, 2024 Tommy P

A/C unit was out when temps were below freezing in NYC. 66 temperature in the room through the day and night. Breakfast was good, otherwise very hands-off (but professional) service. Good location and modern facilities. The corner room offer good views of the Empire State Building (I was automatically upgraded in both rooms as an Explorist).
Image of the Tripadvisor rating NYC Concert Trip

Dec 22, 2024 donnahW5342MN

This hotel was amazing. It’s just the perfect location, very clean, very friendly staff. We had the best room! The hotel breakfast bar was really good! I will stay there again and again now that I found it. 😉 Signed, the 4 ladies with wearing the Santa hats.🤶🏻
Image of the Tripadvisor rating Xmas

Dec 17, 2024 Paul M Sarasota, Florida

Hyatt House New York/Chelsea New York City Xmas trip 985140200 Hotel very clean modern staff super friendly bed comfortable great location for bars food etc! Will stay again in future. The only complaint that I can say is that the elevator in the hotel sucks ! Very slow, I walked down 9 floors because it was quicker than waiting!
Image of the Tripadvisor rating Good overall experience

Dec 15, 2024 1NicePerson USA

This is a decent hotel with a terrific staff, without exception. The location is central and equidistant to four subway stops on 6th Ave at 23rd or 34th St., and 28th St. at Broadway or Seventh Ave. The only transit that's not a 10 minute walk to reach is the uptown bus on 6th Ave and 27th St. Upon checking in, I discovered three of the… Read more
This is a decent hotel with a terrific staff, without exception. The location is central and equidistant to four subway stops on 6th Ave at 23rd or 34th St., and 28th St. at Broadway or Seventh Ave. The only transit that's not a 10 minute walk to reach is the uptown bus on 6th Ave and 27th St. Upon checking in, I discovered three of the four primary lights that surround the bathroom mirror were burned out! I called the front desk and a very fine engineer responded immediately and replaced them all. How housekeeping could have cleaned the bathroom, without noticing how dark it was, is beyond me. Maybe only guests are entitled to report maintenance issues. Anyway, the problem was quickly resolved, and housekeeping remained excellent throughout my stay. Breakfast was nicely presented and maintained. As others have noted, the scrambled eggs were probably laid by a machine, not by a chicken. The hard- boiled eggs were genuine, however, and highly recommended. And I was most impressed that, with the exception of coffee cups, the plates and utensils were all reusable. What I was NOT IMPRESSED with, however, were signs on each and every table (see photo) shamelessly soliciting tips via QR code. Come on now! The breakfast is 100% self-service and at the room rates (and resort fee) charged, I would have expected the employees doing their assigned jobs to be paid a living wage. Read less
Image of the Tripadvisor rating New York Newbie!

Dec 13, 2024 Margo P Mansfield, Texas

We’ve loved everything about this hotel! A good friend recommended it as they stay there whenever they travel to New York. Everything was clean. The customer service was great, our luggage was held until the room was resdy(we got there in the am) so we could explore the city. Once our room was ready, wewere welcomed to our first trip in New York… Read more
We’ve loved everything about this hotel! A good friend recommended it as they stay there whenever they travel to New York. Everything was clean. The customer service was great, our luggage was held until the room was resdy(we got there in the am) so we could explore the city. Once our room was ready, wewere welcomed to our first trip in New York with Champagne on ice and a thank you card. Customer service was top-notch, breakfast was good and Had a great selection of food! Gym was clean! It’s a quick walk to a bunch of restaurants, and far enough away from the chaos. Will definitely be back! Read less