Offering gorgeous views of Manhattan from the rooftop terrace, and complimentary buffet breakfast to start each day, the Hyatt House in Chelsea is a great choice for both business and leisure trips to the Big Apple. Towering 30 floors high, theres a strong chance you'll have a fantastic view from your room, which are compact but practical for a stay in the city. You're within easy walking distance of some of New York's top attractions, including the Empire State Building and Madison Square Garden, and there's a 24-hour market to grab any snacks that you might need for your journey!
Amenities
Free Breakfast
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Safety Deposit Box
Close to City Centre
Where is it
Situated in Chelsea at 28th St, 700m from Penn Station and an 8 minute walk from the Empire State Building.
Hotel information
150 rooms, all with air conditioning, complimentary WiFi access, 42" flat-screen TV, hairdryer, safe, coffee maker, mini fridge, microwave, safe, iron and ironing board, and bathroom amenities.
Den Guestrooms with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.
Complimentary buffet breakfast daily. H Bar (temporarily closed). H Market (open 24 hours).
24-hour fitness centre.
Complimentary WiFi access. Laundry service*. Valet parking $63 plus tax per night (payable locally, fee subject to change).
*Denotes local charge.
Based on 1277 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (718)
Very good (318)
Average (117)
Poor (59)
Terrible (65)
Good location but shoddy construction
Jan 29, 2025Shelley LLos Gatos, California
The staff is good but can't do anything about the poor construction. The shower ceiling was cracked and actually fell down my 3rd day with lots of visible mold. Luckily I had already stepped out. Even before that, the poor construction was noticeable -- bathroom accessories oddly placed, paint needed, shower door didn't close properly so water got…
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The staff is good but can't do anything about the poor construction. The shower ceiling was cracked and actually fell down my 3rd day with lots of visible mold. Luckily I had already stepped out. Even before that, the poor construction was noticeable -- bathroom accessories oddly placed, paint needed, shower door didn't close properly so water got all over the floor.
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Perfect place and location
Jan 27, 2025missmarie723New Brunswick, New Jersey
Amazing stay! Very clean. Decent breakfast. We had a king den room and the layout was surprisingly spacious. I loved the floor to ceiling windows. We has more than enough room and storage for our weekend stay. The staff is pleasant and very helpful. The location is close to all trains and local tourist options. We could walk to many places.
First trip to New York
Jan 8, 2025K6528FQterryr
This was our first trip to Mew York. We were looking for a place near Midtown. The Hyatt House was great. Wonderful view, great room, great breakfast. Hotel was near all the sites we wanted to see or was a short subway ride away. Highly recommend.
Five Star Stay in Chelsea!
Jan 6, 2025LeeAnn B
Clean and comfortable with extended stay feel to the room. Bed was comfortable and exceptionally quiet for that neighborhood. Received early check-in after 10 hour flight from Europe. Upgraded my room with amazing views on Empire State Bldg. Just a great experience overall. We are in the city frequently and will def be back to this property.
Poor customer service
Dec 30, 2024erinwooBethlehem, New Hampshire
The hotel was lovely and we had a great corner view of the city, but the tv kept coming on all night long making it impossible to sleep. I assumed they would fix the problem and refund my first night stay. They fixed the tv the next day, but would not refund my money. $700 was way too much money to spend on a room in which I was unable to sleep.…
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The hotel was lovely and we had a great corner view of the city, but the tv kept coming on all night long making it impossible to sleep. I assumed they would fix the problem and refund my first night stay. They fixed the tv the next day, but would not refund my money. $700 was way too much money to spend on a room in which I was unable to sleep. It ruined the first day of my visit.
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Good location but shoddy construction
