Hyatt Centric Wall Street

Financial District, New York

Virgin rating

The hotel

Promising that coveted ‘loft living’ feel, Hyatt Centric Wall Street’s roomy rooms (starting at 345 square foot each) come with high ceilings, oversized panelled windows, and cool modern styling. As you’ll be tempted to ‘stay in’, they’ve thrown in complimentary WiFi. But you’re in Wall Street’s only hotel – so making the most of your surroundings is a must, even if you only make it as far as the hotel’s mezzanine floor for craft cocktails at Centric Bar & Grill, or its decadent buffet restaurant for American dishes and handcrafted cocktails.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa

Where is it

On the corner of Wall Street and Water Street, this hotel is just steps from the New York Stock Exchange in the historic Financial District of Lower Manhattan. Its location puts you close to the World Financial Center, South Street Seaport, Battery Park, and boat trips to Ellis Island and the Statue of Liberty. There are dining venues and boutiques nearby. Transfer time from John F. Kennedy International Airport: 60 minutes.

Hotel information

253 rooms and suites. All with views of Lower Manhattan, complimentary WiFi, Geneva sound system, safe, hairdryer, newspaper delivery, and overnight shoeshine. Standard King Rooms are 345 sq ft with 1 king-size bed, sleeping maximum 2 adults.

Standard 2 Double Rooms are 345 sq ft. Each has 2 double beds, sleeping maximum 4 adults.

Deluxe Rooms are 450 sq ft and have a separate shower and soaking tub with 1 king-size bed, sleeping maximum 2 adults.

Junior Suites are 610 sq ft and have separate sitting and dining areas with 1 king-size bed, sleeping maximum 2 adults.

Centric Bar & Grill (small plates and craft beers, regional wines and bespoke cocktails - temporarily closed), Wall & Water (breakfast and lunch). 24-hour fitness centre. Complimentary WiFi.

This hotel has a resort fee of $35 plus tax per room, per day (payable locally, subject to change).

The resort fee includes: two bottles of water - coffee to go - premium internet - house car service available from 5 pm to 7 pm within a 10-block radius - discounted attractions and museums - access to the Wall & Water Lounge for work or relaxation (separate from the hotel restaurant with ambient music) - a VIP table at the Centric Bar & Grill Restaurant (includes a glass of wine or a 10% discount; reservations required) - a 24-hour garage discount voucher provided by the hotel - 24-hour gym access - and 40th-floor private rooftop access with 360-degree views of lower Manhattan (seating available on a first-come basis). Please contact the hotel directly for more information.

*Denotes local charge

Please note: One person must be aged 18 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (275)
  • Very good (67)
  • Average (59)
  • Poor (49)
  • Terrible (90)
Image of the Tripadvisor rating Honest Review

Dec 18, 2024 nilspeterm2013 Hollywood, Florida

No VIP perks were granted at time of check-in. we were put into room 918, facing Water Street. 24/7 construction going on on Water Street, and we were not able to sleep for 2 nights (Saturday and Sunday nights). As a Platinum member I should have been given an upgrade at least, but nothing. The person who assigned us the room knew exactly that… Read more
No VIP perks were granted at time of check-in. we were put into room 918, facing Water Street. 24/7 construction going on on Water Street, and we were not able to sleep for 2 nights (Saturday and Sunday nights). As a Platinum member I should have been given an upgrade at least, but nothing. The person who assigned us the room knew exactly that this was not a good room. Read less
Image of the Tripadvisor rating Not the hotel it used to be by a long shot

Dec 12, 2024 nathanl464 New York City, New York

Very different than the old Andaz property, Hyatt has failed here. The restaurant was never open, the staff and guests all agreed that the current state of the hotel and service is terrible and in need of major improvements. They have so much potential and it is being wasted from every perspective.
Image of the Tripadvisor rating Absolutely terrible customer experience

Dec 11, 2024 Inspire644945

I was verbally abused during the check in experience. I was cursed out by staff, Selim, who also threatened me. The manager Sonya did not take the complaints seriously. Numerous other individuals were complaining of poor service at the time. I would never stay here and stay far far away. The location is ok and the facility certainly doesn't seem 5… Read more
I was verbally abused during the check in experience. I was cursed out by staff, Selim, who also threatened me. The manager Sonya did not take the complaints seriously. Numerous other individuals were complaining of poor service at the time. I would never stay here and stay far far away. The location is ok and the facility certainly doesn't seem 5 stars. Read less
Image of the Tripadvisor rating Hyatt Option in Financial District

Dec 6, 2024 Michael K Fountain Valley, United States

Ok Hotel Option for standard travel in the Financial District but if a Hyatt Loyalist other hotel options in Manhattan provide greater value. This property used to be an Andaz and room configurations remain that way. The Hyatt Centric branding was an interesting choice but overall a good standard option if needing to be in the Financial District.
Image of the Tripadvisor rating Roaches

Dec 4, 2024 Heather I

There were Roaches in the room. The room was dirty and old and it had mildew and water damage in the bathroom. The black shower tiles were filthy, i had to wear flip flops in the shower to feel comfortable. Dont stay here, its not worth the money.