JW Marriott Essex House

Midtown, New York

Virgin rating

Hotel exterior
Essex King Room
Essex King Room
Central Park View King
Bourbon Steakhouse
Central Park Suite
Bourbon Steakhouse
Essex Room Two Doubles
Standard Bathroom
PRIMP Spa
Central Park Deluxe Suite
Central Park Deluxe Suite
Central Park Deluxe Suite
Fitness centre
Manhattan View Suite
Junior Suite
Hotel exterior
Essex King Room
Essex King Room
Central Park View King
Bourbon Steakhouse
Central Park Suite
Bourbon Steakhouse
Essex Room Two Doubles
Standard Bathroom
PRIMP Spa
Central Park Deluxe Suite
Central Park Deluxe Suite
Central Park Deluxe Suite
Fitness centre
Manhattan View Suite
Junior Suite

The hotel

Elegant Art Deco-style and top-notch service characterise this 1930s hotel overlooking Central Park. There's fine dining, a late night menu and room service to keep you fully fueled, as well as PRIMP spa to ensure there's enough relaxation versus city-hustle-and-bustle busyness. The rooms are all designed in a contemporary style, with modern features and amenities, and some even have sweeping views of Central Park — what a view to wake up to each morning!

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • No Smoking
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Valet parking
  • Close to City Centre

Where is it

On Central Park South, between 6th and 7th Avenues, a few steps into Central Park. Transfer time from John F. Kennedy International Airport: 1 hour.

Hotel information

427 rooms and 101 suites. All with air-conditioning, TV, WiFi access, safe, hairdryer, bathrobes and slippers, and iron and ironing board. 

Essex Rooms are 330 sq ft with interior or 58th street views, and either 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Central Park View Rooms are 300–350 sq ft and have views over Central Park, with 1 king-size bed, sleeping maximum 2 adults.

Junior Suites are 500 sq ft and have living area and marble bathroom with oversized bathtub, with 1 king-size bed and sofa bed, sleeping maximum 4 people.

Manhattan View Suites are 700 sq ft and located on high floors with sweeping views of the city, featuring a separately living rooom with sofa bed, and bedroom with 1 king-size bed, sleeping maximum 4 people.

Central Park View Suites are 750 sq ft and feature sweeping views of Central Park, separate living room and marble bathroom with oversized bathtub, with 1 king-size bed and sofa bed, sleeping maximum 4 people.

Central Park Deluxe Suites are larger in size and include access to the Executive Lounge.

Family Connector Rooms are available as a combination of Essex Rooms and Junior Suites, and sleep up to a maximum of 8 people.

Bourbon Steak New York (classic American steakhouse, open for breakfast, lunch and dinner). Room service*.

PRIMP Spa*. 24-hour fitness centre.

Complimentary WiFi access. Laundry service*. Valet parking $100 plus tax per night (payable locally, fee subject to change).

​Daily Amenity Fee $40.16​ plus applicable taxes payable at the hotel (fee subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge. 

One person must be aged 21 years and over in each room at check-in.

Please note: rollaway beds are available at the cost of $75 per night (payable locally, subject to change).

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1106)
  • Very good (672)
  • Average (343)
  • Poor (175)
  • Terrible (165)
Image of the Tripadvisor rating Poor service at the lobby

Dec 10, 2024 Adventure11167930170 Colombo, Sri Lanka

Stayed here for 7 days and just as we were to depart I had a very bad experience in the lobby with as I was waiting for my pick up to go to the airport and asked a staff member to use the wash room and he said if he had checked out from our room we could not use the washroom. I wound it to be strange and wandered how it was a 5 star hotel with a… Read more
Stayed here for 7 days and just as we were to depart I had a very bad experience in the lobby with as I was waiting for my pick up to go to the airport and asked a staff member to use the wash room and he said if he had checked out from our room we could not use the washroom. I wound it to be strange and wandered how it was a 5 star hotel with a loo in the lobby. Then I double checked and found he lied to me even when I told him I am a guest in the hotel and I am waiting for my ride after a long stay and need to use the wash room before embarking to JFK. This was a shocking experience and I have never had this kind of experience in my life after traveling to over 72 countries. Otherwise the staff was very good and it was a pleasant stay. But I left the hotel heavy hearted and won’t be staying here again Read less
Image of the Tripadvisor rating Disappointing. Not good enough

Dec 10, 2024 GSUKKENT London, United Kingdom

The location is hard to beat; excellent. Front of house and concierge were excellent and the public areas very well maintained. I have previously stayed at the hotel twice before and had excellent stays. This stay - on points as a platinum member - I found deeply disappointing, especially given the expense (given the number of points). I… Read more
The location is hard to beat; excellent. Front of house and concierge were excellent and the public areas very well maintained. I have previously stayed at the hotel twice before and had excellent stays. This stay - on points as a platinum member - I found deeply disappointing, especially given the expense (given the number of points). I really regret staying there. The frustrations: - The Executive lounge is not a great space. It was overwhelmed at breakfast time; not a pleasant place to start your day (whereas the restaurant is great - after two days, I couldnt face visiting the lounge again). Food quality in the lounge was at best mixed. There is only one coffee machine and you have to queue for what isn’t a particularly nice cup of coffee. In the evenings you have to pay for an alcoholic drink, whilst canapés were poor - The lobby lounge was understaffed on a Sunday and as a result the service was very poor. But the food was good - I was on points and had a standard room. Whilst being a platinum member does not guarantee an upgrade, I had hoped for a much better room given the hotel is a JWR and an expensive one at that. It definitely was not of a JWM standard and in Europe Courtyards have been better. I am deeply disappointed to have spent as many points as I did on what was a dark and not pleasant space - There were other issues with service I have tried to engage with management but have not heard back. I am really disappointed as this hotel does have pleasant rooms and has in the past provided me with excellent service. The issues with the Executive Lounge I think are more fundamental. But I am not sure I would return, notwithstanding the excellent location and my locality to Marriott. Read less
Image of the Tripadvisor rating Health Hazard - tainted water

Dec 4, 2024 Lexus C

Complete health hazard and gross. Dirty and tainted water coming out of sink and pipes. When calling hotel manager no understanding or effort to make the situation right. Was very rude and does not appear to take things like this seriously and do not care about guest health.
Image of the Tripadvisor rating Nice hotel but be careful of additional charges

Dec 3, 2024 Clare O Dublin, Ireland

I am currently staying in the JW Marriott. We are in a junior suite. The room is nice and spacious. Hotel and location are perfect for getting around the city but for anyone booking or coming to stay be aware that on top of the nightly rate you also have to pay an additional $45 tax per night per room. This can be used off food and drink in the… Read more
I am currently staying in the JW Marriott. We are in a junior suite. The room is nice and spacious. Hotel and location are perfect for getting around the city but for anyone booking or coming to stay be aware that on top of the nightly rate you also have to pay an additional $45 tax per night per room. This can be used off food and drink in the hotel & if you don’t use it, you loose it. We booked though booking.com with breakfast included. At check in it was never explained to us that the included breakfast is only continental & 2 eggs. We found this out on day 3 of our stay. Average breakfast cost is $100 for 2 in the hotel. There is no free WIFI unless you sign up to Marriott Bonvoy programme or use the $45 to pay for hi speed internet. There are also no tea or coffee making facilities in the room. Overall not what I would expect for a 5* hotel when spending over $1000 a night on a room. Read less
Image of the Tripadvisor rating Wonderful Experience

Nov 27, 2024 Erin S Gainesville, Florida

My daughter and I had a wonderful long weekend at the Essex house. All of the staff was extremely friendly and helpful with any questions or requests we had. A special shout out to Ariel, who went above and beyond with us on a small snafu in dining that was more than 100x made better by her quick actions. We will definitely recommend the hotel and… Read more
My daughter and I had a wonderful long weekend at the Essex house. All of the staff was extremely friendly and helpful with any questions or requests we had. A special shout out to Ariel, who went above and beyond with us on a small snafu in dining that was more than 100x made better by her quick actions. We will definitely recommend the hotel and return again! Read less