Oozing quintessential New York style, the Kixby is just a short walk from the Empire State Building and Macy’s department store. A new energy and look have been given to this stunning 1901 building, and the result is a boutique-style hideaway that you'll love retreating back to after a day in the Big Apple.
Amenities
Bar
Fitness Centre/Gym
Internet Access
Restaurant
Close to City Centre
Where is it
In the heart of Midtown Manhattan on West 35th Street, less than one block from Herald Square. Transfer time from John F. Kennedy International Airport: 1 hour.
Hotel information
195 rooms. All with air-conditioning, flat-screen TV, mini-fridge, tea and coffee making facilities, safe, iron and board and hairdryer. Lux Queen Rooms have 1 queen-size bed, sleeping maximum 2 adults.
Continental Breakfast option: includes rotating continental breakfast items such as fruit, yoghurt, breads and pastries, as well hot beverages and juices.
Lux King Rooms have 1 king-size bed, sleeping maximum 2 adults.
Lux Queen Queen Rooms feature 2 queen-size beds, accommodating up to 3 adults. If booked for 3 adults, 2 adults will share one queen-size bed.
Booking Bonus: Book by 10 Feb '25 to receive up to 30% off the
accommodation cost between 1 Apr - 26 Dec 25. Blackout dates apply. Complimentary Continental Breakfast is included daily for 2 people on the following dates
01-Feb-25- 31 Mar '25, 1 Jun- 30 Jun '25, 12 Nov- 30 Nov 25. Any applicable offers have
been calculated into the prices shown. Offers may not be combinable, limited availability.
Fitness centre with Peloton bikes. Complimentary WiFi.
Black Tap (New York-style burger joint and cocktails), closed on certain days (check locally). Lot 15 (lobby lounge). The Lookup (rooftop bar, open once the warmer weather permits, typically June -September).
This hotel has a resort fee of $30 plus tax per room, per night (payable locally, subject to change).
Resort fee includes: Eco-Friendly refillable Kixby water bottle, provided at check-in - All day coffee and tea in our pantry room - 24-hour access to the fitness room - High-Speed Wi-Fi (up to 4 devices) Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
*Denotes local charge.
Please note: one person must be aged 21 years and over in each room at check-in.
Please note: this hotel was previously called Hotel Metro.
Based on 5251 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2834)
Very good (1851)
Average (403)
Poor (96)
Terrible (69)
Everything and more you could wish for
Dec 18, 2024Dream01696240177Cannock, United Kingdom
WOW this hotel is amazing, the rooms are a good size and clean we had a penthouse room but saw other rooms and they were also good. The look up terrace gives fantastic views of the empire state building and Macy's. This hotel is in a great location for all the essentials but please pack comfy shoes as the best way to get around is on foot. All the…
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WOW this hotel is amazing, the rooms are a good size and clean we had a penthouse room but saw other rooms and they were also good. The look up terrace gives fantastic views of the empire state building and Macy's. This hotel is in a great location for all the essentials but please pack comfy shoes as the best way to get around is on foot. All the staff we encountered were lovely but Raffeal on reception went above and beyond,he checked in on us daily and gave us some great advice about travel and places to visit.
Make the effort to get up early to see sunrise at Brooklyn bridge and sunset at little islands
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Great hotel, but……
Dec 16, 2024Paul2712Cardiff, United Kingdom
This is a really great hotel, great location, in the heart of the action, close to plenty of bars and restaurants, Macy’s down the end of the block, and a subway station for getting around. Room was very nice, plenty big enough for 2, on a higher floor so noise was kept to the usual sirens. The one main negative for us, the bar was closed every…
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This is a really great hotel, great location, in the heart of the action, close to plenty of bars and restaurants, Macy’s down the end of the block, and a subway station for getting around. Room was very nice, plenty big enough for 2, on a higher floor so noise was kept to the usual sirens. The one main negative for us, the bar was closed every evening of our stay, for private functions. I understand it’s Xmas and this is a great space for a party, however it’s Xmas for the guests too, it would have been so nice to be able to relax in the hotel bar after a long day sightseeing, deciding where to go that evening, but that wasn’t possible, didn’t spoil our stay but did think it wasn’t very poor not to have provisions for guests. But, would I return or recommend it to others, absolutely I would.
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Nothing Special
Dec 16, 2024Merlot1928Liverpool, United Kingdom
The hotel is nothing special other than it’s central to a lot of things.
The rooms are “compact” as is the shower room. So compact there is nowhere for the waste-bin to go without it getting in the way.
The bed was fine, the pillows though are not of a quality I’d expect, think lots of pieces of foam in a pillowcase.
The room was cleaned to…
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The hotel is nothing special other than it’s central to a lot of things.
The rooms are “compact” as is the shower room. So compact there is nowhere for the waste-bin to go without it getting in the way.
The bed was fine, the pillows though are not of a quality I’d expect, think lots of pieces of foam in a pillowcase.
The room was cleaned to a high standard.
$30 a day charge on top of the room rate is excessive but you can get tea/coffee/water/snacks at any time from the 2nd floor although not all snacks/drinks are available all day.
Didn’t really interact with the staff so can’t really comment.
Would I revisit, no, but then I’d never come back to NY. The smell of weed everywhere, queuing to get into restaurants, 20% added onto all bills just isn’t for me.
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Fantastic Experience
Dec 15, 2024stuartp2305Preston, United Kingdom
We stayed at the Kixby over Thanksgiving and at the beginning of December and can honestly say that we'll be staying here again the next time we return to New York. The hotel is great with good sized rooms for Midtown, and a perfect location close to some of the tourist traps and a number of subway stations. The food and drink at the bar and…
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We stayed at the Kixby over Thanksgiving and at the beginning of December and can honestly say that we'll be staying here again the next time we return to New York. The hotel is great with good sized rooms for Midtown, and a perfect location close to some of the tourist traps and a number of subway stations. The food and drink at the bar and attached restaurant are great and it's the perfect place to base yourselves when in New York. The staff though are absolutely outstanding and really make the experience. In particular, Jon deserves a special shout out for helping me to organise proposing to my partner on the hotel's rooftop terrace but all the staff were terrific. We cannot recommend the hotel highly enough
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Nice hotel in good location
Dec 14, 2024ciarxxxEngland, United Kingdom
Nice hotel in a good location. Room cleaned daily. Tea and coffee supplies in room. Air con/heating in room. 6th floor room facing the front. Could get noisy at times but didn’t bother us personally. Staff polite and pleasant enough. Overall good stay.
Everything and more you could wish for
