New York Hilton Midtown

Midtown, New York

Virgin rating

Urban Room
Urban Room Two Doubles
Urban Room 1 King
Herb N' Kitchen
Standard Bathroom
City Room Two Double
City View
City Room One King
Skyline Room Two Double
Skyline Room One King
Premier Corner Two Double
Lobby Lounge
Bridges
Fitness Centre
Corner Suite Bathroom
Fitness Centre
Family Connecting City View Room
Urban Room
Urban Room Two Doubles
Urban Room 1 King
Herb N' Kitchen
Standard Bathroom
City Room Two Double
City View
City Room One King
Skyline Room Two Double
Skyline Room One King
Premier Corner Two Double
Lobby Lounge
Bridges
Fitness Centre
Corner Suite Bathroom
Fitness Centre
Family Connecting City View Room

The hotel

When it comes to location, you can’t get more central than the New York Hilton Midtown! Comfortable, convenient, and surrounded by over a dozen subway and bus lines, guests are perfectly positioned to walk or ride to the city’s most iconic spots, and you’re bound to have a full itinerary, with sights like Times Square, Central Park, and the Rockefeller Centre just a short walk away. The hotel provides extensive 'Grab & Go' options to fuel your city days, as well as a full coffee and tea bar, lobby lounge, and seasonally-inspired American restaurant. You’ll even find a sundries store and upscale men’s salon on-site, and the Museum of Modern Art is situated just across the street. Retreat from the hustle and bustle of Midtown in a comfortable, classically designed room, or treat yourself to an upgrade for enhanced space and gorgeous city views.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • No Smoking
  • Restaurant

Where is it

Midtown Manhattan, with destinations such as Central Park and Rockefeller Center just a 5-minute walk away, and Times Square and Grand Central Station a 10-minute walk away. The nearest subway station (7th Avenue) is a 4-minute walk, and the hotel is surrounded by public transport options. Transfer time from John F Kennedy International Airport: 40 minutes.

Hotel information

1,907 rooms over 47 floors. All rooms feature HDTV, hairdryer, iron and ironing board, WiFi, work desk, blackout curtains and armchair, as well as Hilton Serenity beds. Queen Bed Urban Rooms feature modern design, with 37" HDTV and 1 queen-size bed, sleeping maximum 2 adults.

Two Doubles / 1 King Urban Rooms feature modern design, with 37" HDTV and 1 king-size or 2 double beds, sleeping maximum 4 adults.

Two Doubles / 1 King City Rooms feature NYC views from large windows, additional space, in-room refrigerator and 55-inch HDTV. 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Two Doubles / 1 King Skyline Rooms feature iconic cityscape views from a higher floor, 55" HDTV and 1 king-size or 2 double beds, sleeping maximum 4 adults.

Premier Corner Rooms feature additional space, two large windows with corner views, 55" HDTV and a large desk, sleeping maximum 4 adults.

Executive Suites are spacious and stylish, located on high floors with 50-inch HDTV, bathrobe, and access to the Executive Lounge (with complimentary continental breakfast, all-day coffee/tea service and hors d'oeuvres) with a living area, 1 sofa bed and 2 double beds, sleeping maximum 6 adults.

Presidential Corner Suites have sweeping corner views from the 40th floor, overlooking 6th avenue. There is a large dining area, small guest kitchen, and bar with ample space for entertaining, as well as a separate sitting room. This room also provides access to the Executive Lounge. The bedroom contains 1 king-size bed, sleeping maximum 4 adults.

Herb N' Kitchen (concept restaurant featuring seasonal salads, sandwiches, pizzas. Barista zone for specialty coffees to enjoy in the restaurant or on the go. Breakfast buffet daily, takeaway coffee/light fare, lunch). Lobby Lounge (offers wines, cocktails, light fare. Overlooks the lobby, perfect for people watching). Bridges Bar (sophisticated and spacious bar, offering cocktails, wines, etc).

Pet friendly (up to 75lbs)*. Fitness centre.

Free WiFi. Concierge service. Electric vehicle charging*. Business centre.

Fee of $35 (USD) per room per night, with a $50 deposit payable at check-in. 

Resort fee includes 

Premium guest internet access  

Daily $35 food and beverage credit for use in the hotel restaurant, bar and lounge  

Local, toll-free and domestic long-distance phone calls.

*Denotes local charge

Please note: one person must be aged 18 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4798)
  • Very good (4963)
  • Average (2842)
  • Poor (1396)
  • Terrible (968)
Image of the Tripadvisor rating Fab location

Dec 20, 2024 Lynne S Kingston-upon-Hull, United Kingdom

We stayed for 4 nights. We checked in around 17:30pm with Anne, she was really friendly, helpful and gave us all the information regarding charges etc. There was only 1 lift working in the bank of lifts we needed but it never made us wait long. I imagine if a lot of people were checking in, it may have been a problem. It was fixed after 2 days.… Read more
We stayed for 4 nights. We checked in around 17:30pm with Anne, she was really friendly, helpful and gave us all the information regarding charges etc. There was only 1 lift working in the bank of lifts we needed but it never made us wait long. I imagine if a lot of people were checking in, it may have been a problem. It was fixed after 2 days. Our room was clean, airy and sufficient. The beds were comfy and pillows like clouds after the busy days. The shower was a hot power shower. There was a hairdryer, iron, ironing board and fridge as well as a free safe. There was no kettle but we’d done our research and taken a travel kettle with us. There was an ice machine available on our floor. The views were amazing from our room (2309). The cleaners came everyday and changed pillow cases, fresh towels. We had paid for breakfast each day, the service was excellent and we found the waiters friendly and efficient, always there to top coffee up. There was plenty to choose from. We got there around 7:30am each morning so it wasn’t too busy, the last morning we got there at 8.30am and had to queue to get in. There was always plenty to choose from and fresh top ups regularly. We used our ‘credit’ in the bar (2 g&t’s $50), on room service (chicken pizza and fries $45) and in the shop for take away sandwich (pastrami $18 each). All was good quality and we enjoyed them. The best thing is the location. It was so close to Times Square, shops, Rockefeller tree. Our holding fee/deposit was refunded/reversed on my debit card after 1 week. We had an amazing time -and I would recommend this hotel. Read less
Image of the Tripadvisor rating Great location but unhelpful reception staff and atrocious lifts

Dec 19, 2024 susiedee3 Gloucester, United Kingdom

This was booked for 4 x adults sharing a room for 4 x nights. Check in wait time was 45 mins and when we finally got to the desk there was a sign saying $400 will be taken from a card. We were not aware of this, we were aware of the $35 per day charge but not this plus it was not put on hold until check out and it was taken straight away from… Read more
This was booked for 4 x adults sharing a room for 4 x nights. Check in wait time was 45 mins and when we finally got to the desk there was a sign saying $400 will be taken from a card. We were not aware of this, we were aware of the $35 per day charge but not this plus it was not put on hold until check out and it was taken straight away from the bank. We were also not told that the $35 could be used as credit in some parts of the hotel - I only knew this as I had done my research. Check in was rushed and not a pleasant experience. We were then given our key with no instructions on where breakfast is served (it was included on our booking) so the first morning ended up queuing in the wrong place and then had to abort having breakfast as we had an attraction booking elsewhere and we would have been to late for it otherwise. Thankfully when we did have the breakfast it was free as I would not have been happy paying $45 for it We assumed WiFi was free but on finally getting to the room after a 20 min wait for a lift it tried to charge us for WiFi. We then had to go back down to reception to query this and was met by a very rude receptionist who said she would be with us in a minute which was fine so we waited there only for her then to look up and so "well stand away from the counter then". We were then called over by a male receptionist who was more interested in looking at his computer ignoring us rather than asking us what the query was. We were then told how to get the free WiFi so why was this not given to us at check-in. Our shower only worked infrequently and when it did it would be lukewarm and then just stop. We had a room for 4 x adults but would only every be left towels for 3 x people. The $5 charge for looking after bags is also something I have never come across in my 55 years of travelling the world and this is per bag so our suitcase and hand luggage came to $35 for our group Don't be fooled by a lot of the 5* reviews from people with only 1 x contribution who conveniently mention "excellent" staff by their names - I suspect these are not genuine reviews. The only great thing about this hotel was the location - there are plenty of brilliant hotels in New York but unfortunately this is not one of them. I have never used Hilton before and actually have a booking for Orlando in July with Hilton but I will now be changing this as it is not a brand I look favourably on. Read less
Image of the Tripadvisor rating Awful hotel

Dec 18, 2024 CA1982pmh Swindon, United Kingdom

I will never stay in a Hilton again due to this hotel. Where do I start, and please note I really dislike leaving negative reviews but I urge you not to stay here. The lobby is huge and beautiful and leads you to believe you are in for a real treat, oh no. A good 30 minute queuing to check in to then be told about 400 dollars extra tax, no… Read more
I will never stay in a Hilton again due to this hotel. Where do I start, and please note I really dislike leaving negative reviews but I urge you not to stay here. The lobby is huge and beautiful and leads you to believe you are in for a real treat, oh no. A good 30 minute queuing to check in to then be told about 400 dollars extra tax, no welcome, no politeness just rude staff, no details of hotel or breakfast and despite asking we were told three different things on three separate occasions. Went up to room to what I can only describe as a filthy room and bathroom. Dirty bathroom, broken bath, peeling wallpaper, lukewarm shower. On one day after breakfast the maid had been and left her mobile phone on charge with our charger in our room to only burst in when I was getting changed!!!! Lifts stopped working halfway through our stay and then an extra 5 dollars per case to keep secure until leaving, no one was pleasant or welcoming and ruined what was supposed to be a trip of a lifetime!!! Do not stay here!!! Read less
Image of the Tripadvisor rating Shocking

Dec 17, 2024 Kamala P

We were forced to buy Hilton Grand Vacation Club Membership and they are keep sending bills to pay for their maintenance. Shocking !! One day of our holiday was wasted by them having meeting with us and not allowing us to leave the meeting without signing the contract to purchase. The expense of this contract is beyond our earning. We were tricked… Read more
We were forced to buy Hilton Grand Vacation Club Membership and they are keep sending bills to pay for their maintenance. Shocking !! One day of our holiday was wasted by them having meeting with us and not allowing us to leave the meeting without signing the contract to purchase. The expense of this contract is beyond our earning. We were tricked by the Hilton Hotel !! Read less
Image of the Tripadvisor rating Property doesn't meet Hilton standards

Dec 16, 2024 Scott K

We chose the midtown Hilton because of the location, so close to all the major attractions, all within walking distance. But, this property is in need of some serious updating. In our room, there was wallpaper peeling, the drawers on the night stand would not stay closed, the shower leaked at the bottom of the door, creating a slip hazard the… Read more
We chose the midtown Hilton because of the location, so close to all the major attractions, all within walking distance. But, this property is in need of some serious updating. In our room, there was wallpaper peeling, the drawers on the night stand would not stay closed, the shower leaked at the bottom of the door, creating a slip hazard the first time it was used. The lobby was nice, ressturant was good. One big thing I was disapointed in was NO coffee maker or fridge in the room, very disapointing for a Hilton property. Read less