Riu Plaza New York Times Square

Midtown, New York

Virgin rating

The hotel

Enjoy comfort in the heart of Midtown, at the Riu Plaza New York Times Square. Ideally located to access all that New York has to offer, you'll find that you're just steps from Broadway's most renowned theatres, as well as the city's main subway lines. In-house, enjoy spacious rooms, a 24-hour fitness centre, and a buffet restaurant. As an added perk, breakfast is included - the perfect start to an exciting day in the Big Apple!

Amenities

  • Great For A Base
  • Restaurant
  • Close to City Centre

Where is it

Central Midtown Manhattan location in the renowned 'Restaurant Row', surrounded by Broadway theatres, and just a block from Times Square. Please note: Riu have two similarly names hotels around the Times Square area. Please ensure you are sure of the hotel you are booking and travel to the correct hotel.

Hotel information

647 rooms over 29 floors, all with shower, mini refrigerator, desk, flat-screen TV, central air conditioning and heating, telephone, WiFi, hairdryer, bathroom toiletries, make-up mirror, electronic in-room safe, iron and ironing board.

Deluxe Queen Rooms have 1 x queen-sized bed

Bed and breakfast: breakfast at the Theatre Restaurant (varied buffet).
Deluxe Room Two Full Beds feature 2 double beds

Deluxe King Rooms feature 1 king-size bed, and interconnecting rooms are available

Deluxe Family Room Two Full Beds feature 2 double beds and 1 sofa bed, and interconnecting rooms (with deluxe king room) are available

Executive King Rooms feature bathrobe and slippers and 1 king-size bed

Executive Room Two Full Beds feature bathrobe and slippers and 2 double beds

Junior Suite rooms feature an integrated lounge area with sofa bed, hydro-massage bathtub and additional shower, double washbasin, bathrobe and slippers, 1 double bed and 1 sofa bed

Family Suite rooms feature 1 king-size bed and 2 double beds

The Presidential Suite is the largest suite, featuring a separate lounge with sofa bed, bathroom with hydro-massage bathtub and additional shower cabin, double washbasin, bathrobe and slippers, and a 1 king-size bed

The Theatre Buffet restaurant (open for breakfast). Grab & Go (snacks and drinks). Fashion restaurant/bar (brunch on Saturdays and Sundays). 24-hour fitness centre. Concierge service. WiFi. In-room safe.

Facility fee of $29 plus tax, per room, per night. Payable locally upon arrival, subject to change.

Resort fee includes

  • WiFi
  • Water in-room on arrival
  • Use of gym (24 hours)
  • Use of luggage store (not overnight) on arrival and departure day
  • Use of computers (with internet access and printer)
  • Concierge service
  • Package receipt service*
  • Package storage for up to 3 days

*Denotes local charge.


One person must be aged 21 years and over in each room at check-in.


Please note: Riu have two similarly named hotels around the Times Square area. Please ensure that you are sure of the hotel you are booking, and travel to the correct hotel.


Please note: in rooms with Two Full Beds, these beds may be pushed together without space in-between, so may not be suitable for non-families.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4359)
  • Very good (2112)
  • Average (526)
  • Poor (239)
  • Terrible (250)
Image of the Tripadvisor rating Place close to everything

Jan 30, 2025 lDavidg2023

It’s a very nice hotel with modern touches. The rooms are small, but what can you expect in New York? Let’s just say you get what you pay for. Additionally, the breakfast is quite substantial and is changed daily to keep it from being too repetitive. Overall, it’s a good place to stay. We were there for 5 days and 6 nights, and we would stay there… Read more
It’s a very nice hotel with modern touches. The rooms are small, but what can you expect in New York? Let’s just say you get what you pay for. Additionally, the breakfast is quite substantial and is changed daily to keep it from being too repetitive. Overall, it’s a good place to stay. We were there for 5 days and 6 nights, and we would stay there again. Note: city taxes are high, so don’t forget that you have to pay them upon arrival Read less
Image of the Tripadvisor rating Sadly our second stay was negative

Jan 30, 2025 charlottelockley1 Lymington, United Kingdom

We have stayed here before, loved it so much we decided to stay again. Sadly, our second time round was very negative and therefore will not stay here again. I have given it 3 stars due to the location, food at breakfast and the cleaning. The issue we had this time around was the attitude and service of every member of hotel staff we came across.… Read more
We have stayed here before, loved it so much we decided to stay again. Sadly, our second time round was very negative and therefore will not stay here again. I have given it 3 stars due to the location, food at breakfast and the cleaning. The issue we had this time around was the attitude and service of every member of hotel staff we came across. Very disappointing! Check in agent was very blunt, no smiling or even a “how are you” simply demanding we give passports and pay deposit etc. we asked about upgrading but it was a flat out “NO” without even looking up at us. During breakfast we all had various staff be extremely rude to us, even embarrassing a family member at one point. Terrible service! I have provided feedback with the hotel, but also wish to write a review on here as I feel it’s important to share all experiences. Very sad that’s this was our experience the second time round, and we would not stay here again after this stay. Improvements must be made to the staff’s morale and customer service. Read less
Image of the Tripadvisor rating Fabulous stay at the Riu Plaza Time Square New York

Jan 29, 2025 WKZH colmar

Good: The location of the hotel was perfect, just off Broadway/Times Square, so close enough to the action but far enough from the noise (if it can ever be quiet in NYC that is). The rooms were small, simple yet functional AND no carpet, as wood flooring is so much better and cleaner. One unusual feature, was the glass wall dividing the bathroom… Read more
Good: The location of the hotel was perfect, just off Broadway/Times Square, so close enough to the action but far enough from the noise (if it can ever be quiet in NYC that is). The rooms were small, simple yet functional AND no carpet, as wood flooring is so much better and cleaner. One unusual feature, was the glass wall dividing the bathroom which meant you could see blurred images of the person having a shower!!!! Full breakfast as fabulous and set us up for the day! Front desk staff very polite and attentive, as were all the staff we encountered. Improvement points: Free water bottles should be provided for guests each day (and perhaps a water fountain to refill). The A/C made the air very dry at night so throat/nose was very dry in morning (but the heating was great since it was -13C when we visited). Would have liked to have a kettle and small coffee table. More sockets should have USB-A ports! TV did not have a list of channels so had to channel surf. The queue to the breakfast room was positioned infront on the main elevators so that area was soo crowded and somewhat chaotic.Rooftop bar would be nice to see the view and skyscrapers! Happiest Moment: The whole trip to NYC was so eventful, there was so much to see and do and we really enjoyed every minute, sad our holiday had to end after 7 days! There was not one dull moment! Read less
Image of the Tripadvisor rating Great Hotel Times Square

Jan 29, 2025 olwen2025 Cheshire, United Kingdom

Loved this hotel no complaints whatsoever . Rooms were huge amazing comfy beds. Excellent breakfast choice. All the fresh fruit too. Julian the BellBoy and Jennifer who checked us in on Reception too. Bar brilliant plus Happy hours we will return
Image of the Tripadvisor rating Super 5 night stay

Jan 28, 2025 Paul S

Me and my wife stayed for 5 nights with breakfast included. The hotel staff were very friendly and helpful. The hotel itself is in a ideal location, central to most of the top sights to see and a stones throw from broadway and times square. I would definitely stay again and highly recommend this hotel.