The clue’s in the name — The Sanctuary Hotel is a haven in its own right. If you're on a couples city break, or a girls weekend away, this is a great option (particularly if you're a bit of a foodie!). From a sushi restaurant and rooftop cocktail bar, to richly detailed rooms, you’ll be spoilt for choice with where to spend some down-time. Make the most of the complimentary breakfast each morning, and be fully-fuelled to spend the day exploring the Big Apple. You’ll even have the hotel’s S.T.A.R concierge on hand for ‘Service Tailored to Any Request’, so you can (quite literally) make this your very own sanctuary.
Amenities
Bar
Internet Access
Laundry Service
Close to City Centre
Where is it
On West 47th Street, 2 blocks from Times Square and 5th Avenue where it meets Broadway. Theatres, the Rockefeller Centre, St Patricks Cathedral and Fifth Avenue Shops are all within walking distance. Transfer time from John F. Kennedy International Airport: 50 minutes.
Hotel information
113 compact rooms, all with air-conditioning, HD flat-screen TV, iHome stereo and docking station, safe, mini-bar*, hairdryer, bathrobes, and bathroom amenities.
Superior Queen Rooms are approximately 210-225 sq ft and feature either courtyard or city views, with 1 queen-size bed, sleeping maximum 2 adults.
Please note: some rooms may have restricted views of the courtyard or city.
Deluxe King Rooms are more spacious at 315-325 sq ft with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child (rollaway bed is available for an additional fee).
Deluxe Double Double Rooms are as above, but with 2 double beds, sleeping maximum 4 people.
Complimentary daily continental breakfast which includes coffee, juice, cereal, yoghurt, fruit, and breakfast breads. Haven Rooftop Restaurant and Bar (open for brunch, lunch and dinner) with evening entertainment and cocktails. Sushi Lab Rooftop (open for lunch and dinner). Chemistry Room Restaurant (intimate dining experience with tasting menu, open for dinner). Sushi by Bou (modern sushi speakeasy bar, open for lunch and dinner). 2 lounge bars.
Please note: The rooftop restaurants and bar are owned by external businesses and are open to the public. Reservations are recommended.
For bookings made from 10 Dec '24 onwards: There is a resort fee of $34.42 per room, per night (payable locally, fee subject to change).
Resort fee includes:- Daily American continental breakfast - All day La-Colombe Coffee & Tea Station - Upgraded complimentary Wi-Fi in rooms & common areas - Unlimited local, long distance + 1800-Calls (Excludes International Calls) - S.T.A.R Concierge Service (Service Tailored to Any Request™) - State of the Art Fitness Centre - Haven Rooftop priority access (excluding buy-out events) - Guest Services: complimentary printout, scans, copies & package storage. Resort fee and inclusions are subject to change and availability. Please check with the hotel for the most up to date information.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
Please note: Minimum check-in age is 21.
*Denotes local charge.
Please note: The rooftop restaurants and bar are owned by external businesses and are open to the public. Reservations are recommended
Based on 5098 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (3205)
Very good (1347)
Average (362)
Poor (117)
Terrible (68)
Pros and cons
Dec 25, 2024LoveTravel794880
Overall the hotel was good. It provided tea and coffee at reception but only from 7am. For the overseas guests it would have been beneficial to have this facility in the room. No one wants to get dressed at 4am to go down for a tea. It would also have been advantageous to show us how the blind remote worked and the air con. We had the fan going…
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Overall the hotel was good. It provided tea and coffee at reception but only from 7am. For the overseas guests it would have been beneficial to have this facility in the room. No one wants to get dressed at 4am to go down for a tea. It would also have been advantageous to show us how the blind remote worked and the air con. We had the fan going from early but froze at night. If you have a bar, let the guests use it. Don’t say they can’t because outsiders have taken it up. Look after your guests first. Anyway, Delvis and Vichet were amazing. They looked after us very well.
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FAB NYC VISIT
Dec 24, 2024haines59Hampshire, United Kingdom
We stayed here 3rd to 8th December 2024, and you can't complain about location.
Minutes away from everything.
Rooms clean and tidy with a definite boutique feel and very spacious. There is plenty of wardrobe space and hangers. Always my pet hate when you never have enough!
Hotel reception and lobby is very welcoming and warm. Breakfast served…
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We stayed here 3rd to 8th December 2024, and you can't complain about location.
Minutes away from everything.
Rooms clean and tidy with a definite boutique feel and very spacious. There is plenty of wardrobe space and hangers. Always my pet hate when you never have enough!
Hotel reception and lobby is very welcoming and warm. Breakfast served in the dining room, a little bland, but plenty of it.
Only criticism, no kettle in room, if you want extra coffee, etc, you need to go to reception.
Staff is great, and very helpful
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Wonderful Christmas stay
Dec 23, 202492mariannNeath Port Talbot, United Kingdom
Really enjoyable stay. Could have more choice for breakfast but overall very pleasant and exceptional staff particularly Delvis an Vichet who went out of their way to make our stay wonderful- they went that EXTRA MILE to always help and assist us - FANTASTIC
Amazing stay!
Dec 17, 2024Vivien F
Our stay at the sanctuary was amazing from check in! Eddy at the front desk was extremely nice and gave us a room upgrade at no cost since we were booked in a queen and my husband is very tall. The lobby was gorgeous and smelled so good with a Christmas scent. The room was small but just enough for us. It is right in Rockefeller center so it was a…
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Our stay at the sanctuary was amazing from check in! Eddy at the front desk was extremely nice and gave us a room upgrade at no cost since we were booked in a queen and my husband is very tall. The lobby was gorgeous and smelled so good with a Christmas scent. The room was small but just enough for us. It is right in Rockefeller center so it was a very close walk to everything! My only downside was the parking across the street was expensive. Great stay!
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Employees make this Hotel Amazing
Dec 16, 2024SandypllmTampa, Florida
This hotel is my favorite hotel I have stayed in and I travel a lot! The employees (Spencer, Eddie and Ana) went above and beyond to make our stay so wonderful. The rooms are a little small but very comfortable. Love the slippers and comfy robes. The shower was luxurious and the drinks and snacks (though expensive) were delicious and very…
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This hotel is my favorite hotel I have stayed in and I travel a lot! The employees (Spencer, Eddie and Ana) went above and beyond to make our stay so wonderful. The rooms are a little small but very comfortable. Love the slippers and comfy robes. The shower was luxurious and the drinks and snacks (though expensive) were delicious and very convenient. I had to rent a scooter while staying here and the doormen and desk clerks all came around to help us get it up and down the stairs. I actually was not here when the scooter company came to drop off my scooter and they took care of everything even taking it up to my room and putting it inside for me. They always greet you and walk you to the elevator. They made dinner reservations for us and there is breakfast every morning included. The location is two blocks from the center of Time Square so very convenient to all the attractions. I can’t say enough about how much I love this hotel and the employees that took care of us.
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Pros and cons
