W New York Times Square

Midtown, New York

Virgin rating

The hotel

You may be in the heart of NYC but you’ll enjoy peace and quiet in a W hotel room. Head to The Living Room, complete with DJs and an extensive drinks list! The hotel’s Blue Fin Restaurant is also highly recommended, and comes complete with a sushi bar. If that's not enough, there's Dos Caminos serving Mexican fare, and a margarita bar! Directly facing the bright lights of Broadway, a dramatic, floating, stainless steel staircase leads the way to a semi-private alcove dining area where guests can kick-back and listen to the music of Miles Davis, John Coltrane and Dizzy Gillespie. A wonderful place to stay for couples, friends and family, you’ll also enjoy the W’s famous Whatever/Whenever service – nothing is too much trouble for the staff, all you have to do is ask!

Amenities

  • Babysitting service
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Close to City Centre

Where is it

In Times Square, a stone’s throw from the theatre district and many of the city’s renowned museums. Transfer time from John F. Kennedy International Airport: 60 minutes.

Hotel information

466 rooms and 43 suites. All with air-conditioning, satellite TV, telephone, WiFi access*, mini-bar*, tea/coffee maker, complimentary bottled water, Bliss® sinkside bath amenities, safe, hairdryer, bathrobes, slippers and iron and board. Wonderful Rooms are 288 sq ft and are located on floors 10 through 25 with city views, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Spectacular Rooms are 288 sq ft and are located on floors 18 through 57 with skyline views, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Cool Corner Rooms are 288 sq ft and are located on floors 26 through 57 with views of either the Hudson River or Times Square, with 1 king-size bed, sleeping maximum 2 adults.

Fantastic Suites are 625 sq ft and are located on floors 15 through 39 with Broadway views, separate living room with Bose® wireless Bluetooth speaker, 55” flat screen TV and a W MixBar, and 1.5 bathrooms, with 1 king-size bed and sofa bed in living room, sleeping maximum 3 adults or 2 adults and 1 child.

Marvelous Suites are 625 sq ft and are located on floors 40 through 55 with panoramic Broadway views, separate living room with Bose® wireless Bluetooth speaker, 55” flat screen TV and a W MixBar, and 1.5 bathrooms, with 1 king-size bed and sofa bed in living room, sleeping maximum 4 adults or 2 adults and 2 children.

Dos Caminos (Mexican restaurant and margarita bar, open for lunch and dinner). Blue Fin (seafood restaurant with sushi and cocktail bar, open for breakfast, lunch, dinner). The Living Room Bar. FIT fitness centre. 24-hour room service*. Complimentary WiFi in lobby and public areas. Valet parking $75 for standard vehicles and $85 for oversized vehicles, plus tax per day (payable locally, subject to change).

There is a resort fee of $30 plus tax per room, per night (payable locally, fee subject to change).

Resort fee includes:- $30 Living Room bar credit - Enhanced high-speed internet access - Access to TMPL gym (2 passes per day) - Access to NYC Activity (2 passes per day). Resort fee and inclusions are subject to availability and change. Please check with the hotel for more details.

*Denotes local charge.

One person must be aged 18 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2111)
  • Very good (1552)
  • Average (727)
  • Poor (411)
  • Terrible (295)
Image of the Tripadvisor rating Luxurious price - Cheap standard hotel quality

Dec 18, 2024 Eris E Barcelona, Spain

Is my tenth W hotel I have ever been and was not worth its price. You Pay for a luxurious brand but the rooms and service are not so lux at all. I prepaid the hotel and I thought on the check in I have no more extra costs. But not, the hotel policy is you have to pay for each day extra 30USD to be able to have free wifi, have a trip organised by… Read more
Is my tenth W hotel I have ever been and was not worth its price. You Pay for a luxurious brand but the rooms and service are not so lux at all. I prepaid the hotel and I thought on the check in I have no more extra costs. But not, the hotel policy is you have to pay for each day extra 30USD to be able to have free wifi, have a trip organised by them to Statue of Liberty, and spend the 30usd to their living room bar. Hotels with 2-3 stars offer free wifi and w ask u to pay for that. REDICULOUS. I also don’t drink alcohol why am I obligated to pay the 30usd. They force the guests to pay that so their bar can sell some drinks else nobody will go there. All about their Profit. The rooms have a nice view but standard equipped. No breakfast buffet. Just some restaurant down but with bad breakfast quality. 50m away from The hotel it full was full of garbage Read less
Image of the Tripadvisor rating This hotel didn't measure up to the W brand

Dec 14, 2024 Stephanie Kwong T San Francisco, California

This hotel was worse than my expectations. A few points to note: - bad signage (I arrived at night) going to elevator to go to lobby. There was no one there to direct and no sign I saw. I noted it to the lobby reception staff and they told me there was a sign but I am likely not the first person who has pointed it out - extremely frustrating that… Read more
This hotel was worse than my expectations. A few points to note: - bad signage (I arrived at night) going to elevator to go to lobby. There was no one there to direct and no sign I saw. I noted it to the lobby reception staff and they told me there was a sign but I am likely not the first person who has pointed it out - extremely frustrating that the bedside digital alarm rang in the middle of the night at 4/5 am. Presumably someone set the alarm before me but isn't the housekeeping meant to undo this? It unfortunately woke me up and kept me up - room was a little dated and definitely small. It felt lower end My stay was "ok" but I felt for the brand, this W felt like a lower end hotel Read less
Image of the Tripadvisor rating Really? Skip this place.

Dec 13, 2024 K1998YGscottc

Great location, awful hotel. Rip-offs everywhere, bathroom in room was really just a toilet with transparent sliding glass door! And the room was also very small. The bar was like a 80's disco joint with $35 drinks and no snacks. Stay somewhere else!
Image of the Tripadvisor rating Great Home Base for NYC Visit!

Dec 10, 2024 agirlinca Los Angeles, California

This was my 12 year old’s first visit to NYC. We found a great rate online and chose it as our home base during our visit. If you are driving in, please note that it’s a tight squeeze to get to valet at the front of the hotel. Parking is pricy but on par with other hotels in NYC. Check in was uneventful and the staff was friendly. My son was… Read more
This was my 12 year old’s first visit to NYC. We found a great rate online and chose it as our home base during our visit. If you are driving in, please note that it’s a tight squeeze to get to valet at the front of the hotel. Parking is pricy but on par with other hotels in NYC. Check in was uneventful and the staff was friendly. My son was wowed by the lobby/ front desk decor. We had a high floor room with a partial view of Times Square. Although the room felt small compared to standard hotel rooms, we did not spend much time there, so that was ok. In the evenings, the sitting area by the window offered great people watching opportunities. We really enjoyed our stay here although there were a few issues that came up. The walls were very thin. One of the nights we were woken up by people next door taking part in adult activities. I’m not sure how much of this was aggravated by the connecting door, but this would definitely make me want think twice about staying here again with children. Also, there were a few items wrong on our bill and it took several calls to get them resolved. Aside from these two inconveniences, we had a great stay and I would consider staying here again in the future. Read less
Image of the Tripadvisor rating Do not even consider it.. Terrible W.

Nov 9, 2024 Paul2966 Fort Lauderdale, Florida

This is probably the worst W anywhere! If you are considering it, find an alternative! There are plenty of far better options. The hotel is not worthy of the W name. Room was super basic, not even a coffee maker, no chic vibe, no nice decor.. a basic, bland, boring room - should not be a W! The $30 rip off “destination fee” is a joke. You are… Read more
This is probably the worst W anywhere! If you are considering it, find an alternative! There are plenty of far better options. The hotel is not worthy of the W name. Room was super basic, not even a coffee maker, no chic vibe, no nice decor.. a basic, bland, boring room - should not be a W! The $30 rip off “destination fee” is a joke. You are forced to pay $30, covering wifi that is free with status, then to use your $30 “credit” it is almost $60 for 2 drinks at the outdated, no view, bar! Marriott should be ashamed of themselves for this NY policy. As a “loyal” elite, in NY I would seriously consider booking a different brand. To top off the poor experience, on check out, another bar charge was added to my bill… over $200 tab, that was not ours. I advised front desk, who said nothing they can do except tell F+B manager, I gave them the benefit of doubt and said ok. Next day, I was still at hotel as my partner had a separate res, and I asked again, charge was still on my folio. I asked 3 times, and charge was never investigated. A week later my CC had been charged for the error… Now it is being “investigated” by Bonvoy. This hotel is a joke, they do not deserve the W name, or anyones business. Book elsewhere… AC by Marriott and Renaissance are far superior…. Read less