All Inclusive. All-suite. All adults. This is the all-time luxury escape in Mexico. Seamlessly sweeping into the sands of Playa Mujeres, and the curacao-blue waters which wash it, this sparkling hotel has upped the all-inclusive ante with its ATELIER Artist Service®, including extras like a pillow menu, daily re-stocked bar, pool concierge, and 24-hour in-suite dining. Showcasing the region’s art, culture, and natural beauty, it’s also been designed to provide the ultimate in indulgences, with semi-sunken sun loungers, four-poster daybeds, and a mix of Mexican and global gourmet menus in its complimentary dining venues (plus the exquisite creations of celebrity chef Edgar Nunez at María Dolores® if you fancy treating yourself).
Amenities
Bar
Fitness Centre/Gym
Internet Access
Restaurant
Room Service
Spa
Swimming Pool
Beachfront location
Where is it
Located within the exclusive Playa Mujeres complex. Transfer time from Cancun Airport: 30 minutes.
Hotel information
593 suites, dressed with avant-garde style furniture and Total-Rest Beds®. All with air-conditioning, smart TV, stocked mini-bar with water, sodas, beer and juice (refilled daily) digital alarm clock and USB ports, safe, 1 king-size bed, or 2 queen-size beds, sleeping maximum 3 adults. Every suite has a large bath, double sinks, a rain style shower and bathrobes.
Junior Suites enjoy views of the ocean or golf course.
All Inclusive of: 13 restaurants, 13 bars and 2 coffee shops; culinary and entertainment experiences; art workshops; night life activities; signature upscale mini-bar; non-motorised water activities; Technogym equipment; free high-speed WiFi; 24-hour in-room dining; vitality programme.
Junior Suites Ocean View look out to the sea from a private balcony, have a generous working space and fine dining facilities.
Junior Suites Swim Out are spacious rooms that offer direct pool access to a semi-private swimming lane lane from a terrace.
Rooftop Suites are also available, with a private rooftop terrace which features a plunge pool, shower, half bath and a pergola bed.
For the ultimate upgrade experience, INSPIRA Suites offer exclusive benefits and personalised service for that real 'wow' factor. Treat yourself to:
- Personalised check-in and checkout with a welcome cocktail
- Early check-in before 12:00pm*
- INSPIRA Lounge exclusive access to enjoy gourmet snacks, coffee and top-shelf beverages
- INSPIRA Beach, an exclusive section on the beach with towel service and a menu of suncreams and bronzers
- INSPIRA Pool, exclusive daytime access to infinity pool at El Cielo Sky Bar with spectacular views
- INSPIRA Terrace, a private and relaxing rooftop area with bali beds and concierge services
- INSPIRA Concierge for special requests and assistance Tablet-on-demand for tech lovers*
- Deluxe Services and amenities in INSPIRA Suites
- Complimentary high-end services including your first dinner at Maria Dolores** is complimentary. Free hydro-therapy sessions at NUUP Spa. Free Green-Free at Playa Mujeres golf club**. Personalised butler service for all INSPIRA Suite categories
-Access to the MERA Business Lounge (At Cancun Airport) and more.
This service is applicable to all INSPIRA Suite guests.
13 restaurants; Mercado 19 (International and Mexican buffet restaurant, serving buffet breakfast and à la carte dinner). El Suspiro (International cuisine, à la carte all day dining). Takeshi (contemporary Asian cuisine, à la carte dinner). Cilento (Italian cuisine, à la carte lunch and dinner). Los Abrazos (steakhouse and grill, à la carte dinner). Limón Y Sal (gourmet snacks, à la carte lunch). Alba (healthy à la carte breakfast and dinner). Bikini Azul (gourmet snacks and à la carte dinner). Kopai (Japanese sushi à la carte dinner). La Consentida (Mexican flavours open for a buffet breakfast or dinner). Cala di luna (authentic Mediterranean cuisine, à la carte lunch and dinner). María Dolores* (by Edgar Nunez; contemporary Mexican cuisine). Choice of bars including 4 swim-up bars. 24-hour suite service.
Exclusive bars for Inspira guests: Inspira Rooftop, Inspira Oceanfront Swim-Up Bar, and Inspira Lounge.
Activity programme, happenings and events during the day and night.
Pool. Extensive activity schedule, and activities including cuisine workshops, cocktail making and flower art. Evening entertainment. Non-motorised water sports. Exclusive rooftop infinity pool for Inspira guests. Atelier App. Complimentary WiFi in all rooms and common areas.
Complimentary WiFi in all rooms and common areas throughout the resort. Valet parking. Car rental*. Atelier App.
Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $3.72 USD per room, per night (payable locally, subject to change).
* Denotes local charge.
Based on 5972 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (5235)
Very good (394)
Average (170)
Poor (69)
Terrible (108)
Dinner at Los Abrazos restaurant was brilliant
Jan 29, 2025hamdleBishops Stortford, United Kingdom
We had a great stay. The highlight was the amazing dinner we had at Los Abrazos restaurant at the hotel.
Daniel and Erick were exceptional in looking after us, sorting an amazing outdoor table to watch the sunset, preparing a special meal for us and guiding us to fantastic wine. The Grande Ricardo was excellent.
Thank you also to chef Trejo who…
Read more
We had a great stay. The highlight was the amazing dinner we had at Los Abrazos restaurant at the hotel.
Daniel and Erick were exceptional in looking after us, sorting an amazing outdoor table to watch the sunset, preparing a special meal for us and guiding us to fantastic wine. The Grande Ricardo was excellent.
Thank you also to chef Trejo who showed his skill and the food was delicious.
Read less
Great food, great friends, great fun!
Jan 29, 2025ginao2024
We had a great time at Atelier. The service, including our Butler Emmanuel, was top notch, the food and drinks were great, the atmosphere was fun and relaxing, and our room was to-die-for. We didn't have very good weather during our stay, but we still had a blast! We will be back!
Our first visit to Atelier
Jan 29, 2025garywJ3419MW
Atelier was probably the nicest all adult all inclusive resort my wife and I have ever visited. The resort is beautiful, the staff could not have been more pleasant, the spa was great. If I had to make a negative comment, as we did our morning walk some inconsiderate people would throw trash on the grounds. You didn’t see a lot but there was some…
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Atelier was probably the nicest all adult all inclusive resort my wife and I have ever visited. The resort is beautiful, the staff could not have been more pleasant, the spa was great. If I had to make a negative comment, as we did our morning walk some inconsiderate people would throw trash on the grounds. You didn’t see a lot but there was some around. So maybe the staff could monitor the grounds more closely. Other than that, it was a wonderful visit. So much so we will visit again next year. Five star experience as far as I am concerned.👍🏻❤️😎
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Amazing!
Jan 28, 2025Lisa B
The resort is wonderful. Excellent service from the moment we arrived to the last day of our stay. I can't say enough about Rodolfo and Cristal...they are a an amazing team willing and ready to help with any needs we may have. Atelier is very lucky to have them!!!
Atelier is AMAZING!
Jan 28, 2025SarahFama08
We had the absolute best time at Atelier. The waitstaff is INCREDIBLE, especially Julio. He took care us all day at the pool. All of the restaurants were fantastic. My favorite was the empanada cart! Highly recommend!! We will definitely be back next year.
Dinner at Los Abrazos restaurant was brilliant