Atelier Playa Mujeres

Playa Mujeres, Mexico

Virgin rating

Lobby
Junior Suite
Junior Suite
Junior Suite Double
Takeshi
Suspiro
Junior Swim Out Suite
Don Fernando
Mercado
Inspira pool
Rooftop Suite
Master Suite
Los Abrazos
La Oficina
Spa
Inspira lounge
Inspira lounge
Cliento
Reading lounge
El Deseo
Gym
Shop
Lobby
Junior Suite
Junior Suite
Junior Suite Double
Takeshi
Suspiro
Junior Swim Out Suite
Don Fernando
Mercado
Inspira pool
Rooftop Suite
Master Suite
Los Abrazos
La Oficina
Spa
Inspira lounge
Inspira lounge
Cliento
Reading lounge
El Deseo
Gym
Shop

The hotel

All Inclusive. All-suite. All adults. This is the all-time luxury escape in Mexico. Seamlessly sweeping into the sands of Playa Mujeres, and the curacao-blue waters which wash it, this sparkling hotel has upped the all-inclusive ante with its ATELIER Artist Service®, including extras like a pillow menu, daily re-stocked bar, pool concierge, and 24-hour in-suite dining. Showcasing the region’s art, culture, and natural beauty, it’s also been designed to provide the ultimate in indulgences, with semi-sunken sun loungers, four-poster daybeds, and a mix of Mexican and global gourmet menus in its complimentary dining venues (plus the exquisite creations of celebrity chef Edgar Nunez at María Dolores® if you fancy treating yourself).

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located within the exclusive Playa Mujeres complex. Transfer time from Cancun Airport: 30 minutes.

Hotel information

593 suites, dressed with avant-garde style furniture and Total-Rest Beds®. All with air-conditioning, smart TV, stocked mini-bar with water, sodas, beer and juice (refilled daily) digital alarm clock and USB ports, safe, 1 king-size bed, or 2 queen-size beds, sleeping maximum 3 adults. Every suite has a large bath, double sinks, a rain style shower and bathrobes. 

Junior Suites enjoy views of the ocean or golf course.


All Inclusive of: 13 restaurants, 13 bars and 2 coffee shops; culinary and entertainment experiences; art workshops; night life activities; signature upscale mini-bar; non-motorised water activities; Technogym equipment; free high-speed WiFi; 24-hour in-room dining; vitality programme.

Junior Suites Ocean View look out to the sea from a private balcony, have a generous working space and fine dining facilities.

Junior Suites Swim Out are spacious rooms that offer direct pool access to a semi-private swimming lane lane from a terrace.

Rooftop Suites are also available, with a private rooftop terrace which features a plunge pool, shower, half bath and a pergola bed.

For the ultimate upgrade experience, INSPIRA Suites offer exclusive benefits and personalised service for that real 'wow' factor. Treat yourself to:

- Personalised check-in and checkout with a welcome cocktail

- Early check-in before 12:00pm*

- INSPIRA Lounge exclusive access to enjoy gourmet snacks, coffee and top-shelf beverages

- INSPIRA Beach, an exclusive section on the beach with towel service and a menu of suncreams and bronzers

- INSPIRA Pool, exclusive daytime access to infinity pool at El Cielo Sky Bar with spectacular views

- INSPIRA Terrace, a private and relaxing rooftop area with bali beds and concierge services

- INSPIRA Concierge for special requests and assistance Tablet-on-demand for tech lovers*

- Deluxe Services and amenities in INSPIRA Suites

- Complimentary high-end services including your first dinner at Maria Dolores** is complimentary. Free hydro-therapy sessions at NUUP Spa. Free Green-Free at Playa Mujeres golf club**. Personalised butler service for all INSPIRA Suite categories

-Access to the MERA Business Lounge (At Cancun Airport) and more. 

This service is applicable to all INSPIRA Suite guests.

13 restaurants; Mercado 19 (International and Mexican buffet restaurant, serving buffet breakfast and à la carte dinner). El Suspiro (International cuisine, à la carte all day dining). Takeshi (contemporary Asian cuisine, à la carte dinner). Cilento (Italian cuisine, à la carte lunch and dinner). Los Abrazos (steakhouse and grill, à la carte dinner). Limón Y Sal (gourmet snacks, à la carte lunch). Alba (healthy à la carte breakfast and dinner). Bikini Azul (gourmet snacks and à la carte dinner). Kopai (Japanese sushi à la carte dinner). La Consentida (Mexican flavours open for a buffet breakfast or dinner). Cala di luna (authentic Mediterranean cuisine, à la carte lunch and dinner). María Dolores* (by Edgar Nunez; contemporary Mexican cuisine). Choice of bars including 4 swim-up bars. 24-hour suite service. 


Exclusive bars for Inspira guests: Inspira Rooftop, Inspira Oceanfront Swim-Up Bar, and Inspira Lounge.

Activity programme, happenings and events during the day and night.

Pool. Extensive activity schedule, and activities including cuisine workshops, cocktail making and flower art. Evening entertainment. Non-motorised water sports. Exclusive rooftop infinity pool for Inspira guests. Atelier App. Complimentary WiFi in all rooms and common areas.

Complimentary WiFi in all rooms and common areas throughout the resort. Valet parking. Car rental*. Atelier App. 

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $3.72 USD per room, per night (payable locally, subject to change).

* Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5097)
  • Very good (386)
  • Average (167)
  • Poor (68)
  • Terrible (105)
Image of the Tripadvisor rating Amazing service / bar tenders

Dec 26, 2024 Kelly H

We may have found the best bartenders in Mexico - on par with NYC. We learned so much about mezcal and tequila through traditional and contemporary cocktails. Rodrigo Lemus, Daniel, Alberto, Karen and the whole crew at El Cielo are the best — they made our experience! Highly recommend!
Image of the Tripadvisor rating Horrible experience with reservations

Dec 26, 2024 Hailey D

We have not even arrived at Atelier yet and the experience has been horrible. We asked for a future deposit to be applied to our upcoming stay and they refused to offer that. They then told us the deposit would be refunded in 4-6 WEEKS. Upon booking our upcoming stay the reservations team told us that there were NO rooms available but when we… Read more
We have not even arrived at Atelier yet and the experience has been horrible. We asked for a future deposit to be applied to our upcoming stay and they refused to offer that. They then told us the deposit would be refunded in 4-6 WEEKS. Upon booking our upcoming stay the reservations team told us that there were NO rooms available but when we booked online there were multiple room types to choose from. I am hopeful that the reservations team is not a representation of the resort team. So awful Read less
Image of the Tripadvisor rating A week on the beach!

Dec 26, 2024 FrequentFlier763742

Atelier Playa Mujeres is a beautiful oceanfront all inclusive resort. The food across all the restaurants was very good, and the staff were very friendly and helpful. The main pool was lively, while the beach had more of a relaxed vibe. The butlers, Jorge and Armando, were fantastic.
Image of the Tripadvisor rating Jonathan (Concierge Manager)

Dec 26, 2024 Ben M

Jonathan at the concierge desk was very nice. He genuinely cares about his guests concerns, inquiries and overall well-being. 10/10. Jonathan is an asset to the organization. I was very satisfied with his service. All the staff at the hotel are very nice.
Image of the Tripadvisor rating Fabulous restaurant snd resort

Dec 25, 2024 Cynthia G

Amazing resort. The Maria Dolores restaurant is fantastic. The food is elegant and delicious. Our server Carmelo was lovely. He gave great suggestions and was very attentive. Iris was also very professional and attentive. It’s a beautiful restaurant.