Hilton Rose Hall Resort & Spa

Montego Bay, Jamaica

Virgin rating

Resort View Room
Partial Ocean View Room
Oceanfront Room
Oceanfront View Room
View from Oceanfront Room
Sugar Mill Falls Waterpark
Sugar Mill Falls Waterpark
Sugar Mill Falls Waterpark
Fresh Restaurant
Three Palms
Coffee Shop
A video preview image
Resort View Room
Partial Ocean View Room
Oceanfront Room
Oceanfront View Room
View from Oceanfront Room
Sugar Mill Falls Waterpark
Sugar Mill Falls Waterpark
Sugar Mill Falls Waterpark
Fresh Restaurant
Three Palms
Coffee Shop

The hotel

Lying on a beautiful, long stretch of private beach, the Hilton Rose Hall Resort & Spa sits within 400 lush acres and is home to an 18th-century sugar plantation. A popular feature here is the iconic swimming pool but guests (kids' especially) also love the Sugar Mill Falls Waterpark, which is the largest in Jamaica. Why not grab a tube and float down the ‘lazy river’ or try one of the slides. There’s also a daily kids' club, leaving you with time to recharge in the full-service spa, or why not try out the Championship golf course. A variety of restaurant options with fine dining and sophisticated wine lists are on-site, with the newly renovated Rum Factory a particular hit, as is the Three Palms, overlooking the beautifully landscaped golf course.

Amenities

  • Golf
  • Sailing
  • Tennis
  • Windsurfing
  • Babysitting service
  • Kids Club
  • Families
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Free Parking
  • Games Room

Where is it

Beachfront on the edge of Montego Bay. Transfer time from Montego Bay Airport: 15 minutes.

Hotel information

495 rmodern rooms and suites on 7 floors in 2 buildings with 4 lifts. All with private balcony or terrace, air-conditioning, cable TV, small fridge (stocked on request), safe, cot* (on request), iron and board and hairdryer. Resort View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

All Inclusive of: all meals and snacks. Locally branded and premium drinks by the glass. All activities and entertainment (excluding golf and motorised water sports) unless otherwise stated.

Partial Ocean View Rooms offer pool and ocean views on the lower floors and partial ocean and mountain views on the higher floors with either a balcony or patio, sleeping maximum 3 adults or 2 adults and 2 children.

Ocean Front Rooms offer great sea views from your balcony or patio, sleeping maximum 3 adults or 2 adults and 2 children.

Ocean Front Walk Out Rooms have a private patio with direct access to the resorts garden and sea views. Rooms with either 1 king bed, or 2 queen beds, sleeping maximum 3 adults or 2 adults and 2 children.

6 restaurants including; Three Palms (Italian fine dining, dinner only, reservations are required). Fresh (marketplace-style restaurant, buffet breakfast, lunch and dinner). Mangoes (serving Jamaican influenced salads, burgers, sandwiches and tropical drinks). Rum Factory (open for dinner Wed-Sat). Seaside Restaurant & Bar (serving casual Jamaican fare in a beachside setting, lunch and dinner). "FI WI" Food Jerk Hut (open for lunch and dinner, serving fresh jerk dishes). Moonstone (Italian food for lunch/Annie's Smokehouse BBQ, Jamaica style BBQ for dinner). Swim-up pool bar. Cricket Club, a place to go for drinks, dancing and a nightcap. Bar King Frog has amazing, elevated views of the ocean, award-winning cocktails and big screen TV. Coffee shop and natural juice bar. Room service*.

Nightly live entertainment with a diversity of shows and theme nights.

Swimming pool. 3 whirlpools. Sugar Mill Falls Waterpark with 2 water slides (minimum height 4 ft), lazy river and swim-up bar. 750 additional feet of pristine, white, sandy beachfront creating Cinnamon Beach, the longest white sand beach in Jamaica. Table tennis. Tennis (equipment rental available*). Full-service spa*. Fitness centre. Non-motorised water sports (motorised*). Volleyball. Aerobics. On-site par-72 Championship golf course*.

Complimentary standard bandwidth WiFi Internet access everywhere in the hotel. Internet café*. Gift shop. Shopping arcade next door. Babysitting services*. Tours and activities desk*.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out our Special Assistance page

3 nights between 2 Jan-20 Dec.

5 nights between 24 Dec-1 Jan.

* Denotes local charge.

Please note: child age is up to and including 14 years.

Please note: there is a $25 local charge for a cot, payable to the hotel on arrival (subject to change).

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3913)
  • Very good (1967)
  • Average (841)
  • Poor (319)
  • Terrible (290)
Image of the Tripadvisor rating Very relaxing vacation.

Jan 28, 2025 FarAway20971435224

We really enjoyed our stay at the resort. From the time we stepped on the grounds everyone was so kind and attentive to our needs. The staff was very informative, and were available to assist with any concerns. I am not a buffet person but I must say Fresh had the best food.
Image of the Tripadvisor rating Great Food and a Family Friendly All-Inclusive Resort for All !!!

Jan 26, 2025 K8156JAstevenc

The Hilton Rose Hall in Montego Bay is one of my favorite resorts in Jamaica. The food is great and the staff are very friendly. I would like to thank these staff members for their hospitality. - Miricardo, Front Desk -Amevia, Excellent waitress Seaside Restaurant -Wilmot Livingston Manager at the Breakfast Buffett.
Image of the Tripadvisor rating Great stay and location

Jan 26, 2025 Andrea M

We had a beautiful view of the ocean. We were on the 7th floor. The bed was a little hard for me but not bad. The staff was very attentive. James Hibbert, head of security is the best. He called the room and introduced himself and said that he was our POC for any needs/concerns at the resort. If we had any problems or concerns, he'd look… Read more
We had a beautiful view of the ocean. We were on the 7th floor. The bed was a little hard for me but not bad. The staff was very attentive. James Hibbert, head of security is the best. He called the room and introduced himself and said that he was our POC for any needs/concerns at the resort. If we had any problems or concerns, he'd look into it. He certainly delivered. He coordinated us reservations to some restaurants because we weren't having any luck. When we arrived the shower pressure wasn't that good so we called it in. Brandon, one of the maintenance staff, came up and replaced our shower head and added a washer to the faucet. Patrine was one of the people that serviced our room. She did a phenomenal job. We always came back to the room to find fresh towels, room cleaned and beds made. I can't think of the other young lady that took care of our room. Andrea, one of the servers always wore a beautiful smile while attending to us on the beach. She always took care of us in a cheerful manner and such a radiant smile. I really the nightly entertainment. I enjoyed the silent music night. The food was great nightly. I enjoyed all of the restaurants and the buffet. Berton, at the pool, was also helpful. I lost my Ray-ban sunglasses at the lazy river and he got in the pool and helped me look for them. We didn't find them but I was so touched that he'd go that extra mile to help. I can't recall the gentleman that took me on my first single hand catamaran. I had a great time. I enjoyed the beachside massage. I certainly recommend this resort. Read less
Image of the Tripadvisor rating Two weeks in paradise

Jan 25, 2025 jajones42 Watertown, South Dakota

I was quite concerned about coming here after reading the two previous months reviews. Service was excellent. O’Neil the fitness director was the best. Botanists from the Hilton diamond desk was a big help. A couple entrees. From the restaurants were below par but when we told our server they were quick to get us something else. The reservation… Read more
I was quite concerned about coming here after reading the two previous months reviews. Service was excellent. O’Neil the fitness director was the best. Botanists from the Hilton diamond desk was a big help. A couple entrees. From the restaurants were below par but when we told our server they were quick to get us something else. The reservation system buying wine to reserve sucked. $42 for a crappy bottle that you could get at total wine for $7 was bad. We only did that once. We usually got a reservation by standing in line for 15 minutes. If the wait is going to be longer they will give you a pager. It really only deserves 4.5 stars but the kind people that work here made me feel generous Read less
Image of the Tripadvisor rating Served uncooked Chicken

Jan 24, 2025 ladykarend2021

My entire family was served raw chicken nuggets, showing the colour pink inside and full of jelly. It’s awful and there is no accountability for serving raw chicken nuggets. Not only attempted poisoning, the hotel is in need of a refurb… shocking