Located on the shores of Tulum, Hilton Tulum offers a wealth of natural beauty and contemporary comfort, with a white sand beach, spa with wellness classes, and a choice of sparkling swimming pools. You're spoilt for choice at this All Inclusive haven with 13 restaurants and bars, fun daytime activities at the dedicated kids and teens clubs, plus, a jam packed entertainment schedule in the evening (that we're sure will keep you up way past sundown). Despite the vast range of things to do at the hotel, it's not completely cut off - you're close enough to explore local attractions such as Gran Cenote and Chichen Itza - one of the Seven Wonders of the New World. Fancy upgrading your holiday experience? Book an Enclave room to enjoy extra resort perks that will leave you feeling like VIP.
Amenities
Kids Club
Teen Club
Bar
Evening Entertainment
Fitness Centre/Gym
Internet Access
Restaurant
Spa
Swimming Pool
Beachfront location
Where is it
Located in Riviera Maya, and close to attractions such as Tulum’s Mayan ruins and ecological parks. Transfer time from Cancun Airport: 2 hours.
Hotel information
735 contemporary rooms and suites, located throughout two-story villa-style buildings. All with oceanfront or resort views, air-conditioning, furnished balcony, seating area, table and chairs, coffee machine, mini-bar, TV, safe, bathroom, and 1 king-size bed, or 2 queen-size beds. Nature View Rooms are 452 sq. ft. and sleep maximum 4 adults.
All Inclusive includes: breakfast, lunch, and dinner at 13 food and beverage outlets. Unlimited drinks and cocktails. Mini-bar stocked daily with premium drinks and snacks.
Partial Ocean View Rooms are 452 sq. ft. and include a patio area, sleeping maximum 4 adults.
Ocean View Rooms are 452 sq. ft. and include a furnished balcony, sleeping maximum 4 adults.
Enclave Rooms
Upgrade your stay with Enclave and enjoy preferred room locations and upgraded room amenities, plus:
Private check in/check out
Access to Enclave Lounge with food and beverage offerings
Concierge desk
Exclusive pools with lounge seating
Dining at Chiringuito Cocomar restaurant
Dedicated wellness and fitness activities.
Family Section
Nature View, Ground Floor and Ocean View Family Rooms are also available in the Family Section of the resort.
Ground Floor Family Suites are near the kids splash park/pool and kids club. They are 865 sq. ft and offer a living room with sofa, dining area, large bathroom, and bedroom. Sleeping maximum 4 adults.
Ocean View Family Suites are near the kids splash park/pool and kids club. They are 865 sq. ft and offer a living room with sofa, dining area, large bathroom, and bedroom. Sleeping maximum 4 adults.
13 restaurants and bars including Vela Sur (International buffet restaurant, all-day dining). Vela Norte (International and Mexican buffet restaurant, all-day dining). La Luce (Italian). Maxal (Mexican). Noriku (Asian). Auma (steakhouse). Chiringuito Seasalt (pool grill). Chiringuito Cocomar (pool grill, exclusively for Enclave guests). Deli cafe. Lobby bar. Pool bars.
Daily cultural activities and nightly music and entertainment programme.
8 pools and 1 Splash Zone/Park. Spa* (located at Conrad Tulum Riviera Maya, with 16 treatment rooms, sauna, steam room and a beauty salon). Fitness centre. Kids club (4-12 years, activities includes treasure hunts, dance classes and Mexican games). Teens club (with video games, billiards, board games, and movie theatre.). Wine tour*. Group yoga and wellness classes. Aqua aerobics. Beach volleyball.
Complimentary WiFi. Pool and beach service. Personal concierge. 24-hour room service*.
* Denotes local charge.
Based on 1401 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (924)
Very good (167)
Average (112)
Poor (77)
Terrible (121)
An unforgettable experience
Jan 28, 2025Jill C
I had an incredible stay at Hilton Tulum, and one of the best parts was the yoga classes with Stephanie Newman (@yogavixenalaska).
The evening yoga sessions at sunset were absolutely beautiful. Practicing on the soft sand while watching the sky light up with purples, pinks and oranges was so peaceful. Stephanie’s class was the BEST -- a wonderful…
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I had an incredible stay at Hilton Tulum, and one of the best parts was the yoga classes with Stephanie Newman (@yogavixenalaska).
The evening yoga sessions at sunset were absolutely beautiful. Practicing on the soft sand while watching the sky light up with purples, pinks and oranges was so peaceful. Stephanie’s class was the BEST -- a wonderful mix of poses to help me build strength and also relax. She recited calming meditations and had us do breath work that helped me feel refreshed and centered.
I also got to do one morning yoga class, and it turned out to be such a special experience. For this class, we participated in a Mayan ceremony, and the sounds and energy of the ceremony made each yoga pose feel magical. It was such a unique and unforgettable moment.
If you’re visiting Hilton Tulum, I can’t recommend her classes enough—they’re a wonderful way to reconnect with yourself and the beautiful surroundings.
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Work + Fun
Jan 26, 2025Cody A
We had a great time. There are a lot of golf cart trips but they are quick, we really enjoyed Auma Steakhouse and Noriku Teppanyaki Japanese. Israel at Noriku was awesome! The secondary restaurants were good but all the staff was great. We caught an odd week of weather but the SPA was amazing.
Not a resort!
Jan 24, 2025TuneraChicago, Illinois
I wanted to check out this resort and was I was disappointed. The check in was great. My room was great and comfortable. Large property facing a lagoon. Not all the buildings have a beach front and if they do they are rocky. The food was a big disappointment. The buffets are very limited and have and have very little mexican food. The only place i…
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I wanted to check out this resort and was I was disappointed. The check in was great. My room was great and comfortable. Large property facing a lagoon. Not all the buildings have a beach front and if they do they are rocky. The food was a big disappointment. The buffets are very limited and have and have very little mexican food. The only place i like was the Habachi and Sea and salt place. There are no pool bars. The pools are under staff. There is only one bar that stays open til midnight and this serves a place that has 700 rooms. Definitely not a resort. Its more a hotel trying to be a resort. I wouldnt come back here. There are some good staff members like Luis, but most seem overwork and can seem unfriendly. Not a 100 percent satisfied
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Top notch restaurant staff
Jan 24, 2025ExpertTravelCriticNew York City, New York
Gumercindo and Mayra at the buffet offered top notch, timely and kind hospitality during multiple dining experiences. These employees are prime examples of reasons why top tier Hilton customers return to this resort versus trying a new one each year. It’s dependable and consistent service like what these wonderful people provide that assures a…
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Gumercindo and Mayra at the buffet offered top notch, timely and kind hospitality during multiple dining experiences. These employees are prime examples of reasons why top tier Hilton customers return to this resort versus trying a new one each year. It’s dependable and consistent service like what these wonderful people provide that assures a profitable and successful business like this resort enjoy.
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Great experience overall
Jan 24, 2025hindy d
Great experience! The kids enjoyed so much! Sadly the playground was out of commission the entire stay. The kids club was great the counselors were kind and so patient. My twins loved it! Definitely recommend if coming with kids just confirm that all the kid stuff are working!
An unforgettable experience
