Hyatt Ziva Rose Hall

Montego Bay, Jamaica

Virgin rating

Ziva Swim-Up Room
Kidz Club
Spa
Ziva Deluxe Resort View Room
Ziva 1-Bedroom Oceanfront Suite
Ziva Room Bathroom
Lobby
Shakerz Bar
The White Witch Golf Course
Lagoonz Swim-Up Bar
Swim Out Room
Barefoot Jerkz
Petit Pariz
Petit Pariz
Fez
A video preview image
Ziva Swim-Up Room
Kidz Club
Spa
Ziva Deluxe Resort View Room
Ziva 1-Bedroom Oceanfront Suite
Ziva Room Bathroom
Lobby
Shakerz Bar
The White Witch Golf Course
Lagoonz Swim-Up Bar
Swim Out Room
Barefoot Jerkz
Petit Pariz
Petit Pariz
Fez

The hotel

The All Inclusive Hyatt Ziva Rose Hall offers a huge range of room options, all with gorgeous views of the surrounding tropical gardens or the ocean. You can even choose a room with direct pool access or upgrade to Club Level for special privileges. Tucked between the mountains and the sea, it’s hailed as a paradise of rest, relaxation and recreation and rightly so! Prepare yourself for 'Service from the Heart!' — a genuine warm Jamaican welcome and service with a smile. For something a little special, head to the spa for a relaxing massage or body wrap. Whilst you do, the kids can play with other youngsters at their very own club, building sandcastles or getting stuck into some arts and crafts. With regards to restaurants, you’ll find plenty on your doorstep — at the Ziva, there’s a whole range of world cuisines to choose from! Visit Italy one night, and Asia when the mood takes you. We doubt very much you’ll be homesick but if you are, head to Union Jack’z — an English tavern that not only serves pub favourites but also features live music too. Alternatively, sip on cocktails on the rooftop at the Moroccan-inspired Fez.

Amenities

  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkelling
  • Kids Club
  • Families
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant

Where is it

Located on the historically famous plantation estate, Rose Hall, approximately 15 minutes outside of Montego Bay. Overlooking a pristine white beach with a backdrop of the lush, tropical Blue Mountain ridge and two world class championship golf courses. Transfer time from airport: 15 minutes.

Hotel information

277 rooms and suites. All of which are air-conditioned with furnished terrace or balcony, flat-screen TV, telephone, WiFi access, mini-bar (stocked daily with water, beer, and soft drinks), tea/coffee maker, safe, iron and ironing board, bathrobes, slippers, toiletries, and hairdryer.

Ziva Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.

Ziva Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Deluxe Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Swim-Up Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Junior Suite with additional seating area, separate bathtub and rainfall shower, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Junior Suite with additional seating area, separate bathtub and rainfall shower, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Butler Junior Suite with additional seating area, separate bathtub and rainfall shower, personal butler and concierge services, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Suite with separate living room, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Swim-Up Suite with separate living room, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanfront Butler Suite with separate living room, personal butler and concierge services, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Club King and Club Double rooms are also available, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

From December 21, 2023 to April 30, 2024 guests who book the Club rooms will receive the following:

  • Private check-in and check-out in an exclusive area
  • Premium in-room mini-bar set-up
  • Exclusive Club access with premium beverages and canapés between 3:00 pm – 6:00 pm at FeZ Bar.

Arrivals from May 1, 2024 onwards, all new bookings will have the following amenities:

  • Private check-in and check-out in an exclusive area
  • Exclusive Club access with premium beverages at the Stirz Lobby Bar between 4:00pm–6:00pm.

Blue Grill at CalypZo (Seafood grill, open for lunch and dinner), ChoiceZ (buffet restaurant serving breakfast, lunch, and dinner), Di Roza (Italian cuisine, open for dinner), FuZion (modern Asian grill, open for dinner), Barefoot JerkZ (Jamaican BBQ eatery). BiteZ (casual cafe serving sweet treats and pastries), Union Jack'Z (English sports bar serving pub food). LagoonZ (swim-up pool bar),  StirZ (piano bar), ShakerZ (open-air bar), Fez (rooftop bar). GrindZ (coffee house). Reservations will be required for some of these restaurants.

Daily activity schedule and regular evening entertainment including live performances, shows and music.

2 outdoor swimming pools and 2 whirlpools. Poolside cabanas*. Zen Spa*. 24-hour fitness centre. Kids' Club. Water sports including kayaking, sailing, snorkelling and diving. Beach volleyball, basketball and cornhole. Dance lessons. Daily fitness classes including yoga, pilates, boot camp, and water aerobics. Teen Club with games room. 2 golf courses*.

Complimentary WiFi access. Laundry/dry-cleaning service*. Concierge. Gift shop. Complimentary parking. Ziva guests only have access to Ziva properties and its included amenities and facilities.

* Denotes local charge.

Please note: children under the age of 18 years old are not permitted to stay in any swim-up room categories.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4402)
  • Very good (1276)
  • Average (445)
  • Poor (223)
  • Terrible (186)
Image of the Tripadvisor rating Excellent experience

Jan 29, 2025 Loutishia L

Excellent experience at both properties Ziva and Zilara. The food was great, the entertainment was amazing and the accommodations exceeded my expectations. I would defintiely recommend this resort whether you are on the family side or the adult only isde, you will have a great experience.
Image of the Tripadvisor rating Overall experience

Jan 28, 2025 zucchilam Chicago, Illinois

The mattress was so soft. I had back pain after sleeping on it the first night. The check-in staff could be more pleasant. A few need more customer service training. Overall, the experience with this resort is ok. Food at the buffet was ok. Probably won't be back.
Image of the Tripadvisor rating Not recommended

Jan 28, 2025 RogelioA209 Naples, Florida

Bad experience, hotel is dated needs to be updated as soon as possible. Staff is rude, specially at the buffet. In general you don’t feel welcome. Food and drinks are not good at all. Beach and pool are ok but i would never recommend this place to anyone.
Image of the Tripadvisor rating Great experience!

Jan 28, 2025 Alex S

With very mixed reviews, I came to the resort very skeptical but everything was excellent! Beautiful resort and the room was great. I had read about issues with the rooms feeling musty and warm but ours was nice and cold and the bed was very comfortable. Check in process was seamless and the staff was very friendly. We bounced back and forth… Read more
With very mixed reviews, I came to the resort very skeptical but everything was excellent! Beautiful resort and the room was great. I had read about issues with the rooms feeling musty and warm but ours was nice and cold and the bed was very comfortable. Check in process was seamless and the staff was very friendly. We bounced back and forth between Ziva and Zilyara for the pools and club in the evening. Entertainment was great and food was good. I would absolutely go back! Read less
Image of the Tripadvisor rating Lovely resort that could use some updating

Jan 23, 2025 christiefromcalgary Calgary, Canada

Overall, this is a nice little hotel. As with them all, there are both pros and cons to be aware of. Pros: - Beach and water are gorgeous, and the rock wall breaks the waves so it’s fabulous for kids (or anyone who likes calmer water) - “Quiet” Pool and swim up bar are the best spot to set up for the day - can still hear the music so there is a… Read more
Overall, this is a nice little hotel. As with them all, there are both pros and cons to be aware of. Pros: - Beach and water are gorgeous, and the rock wall breaks the waves so it’s fabulous for kids (or anyone who likes calmer water) - “Quiet” Pool and swim up bar are the best spot to set up for the day - can still hear the music so there is a nice vibe but it’s not as noisy (Bartender Donjay is the best and was so cute with our kids) - Food and drinks are not amazing but are generally good. Loved how they do lots of local fare at the buffet and a nice mix of a la carte restaurants (Calypso was our fave) - Butlers were amazing if you choose to go that route. Worren, Rayan and Kevin were ours - all SO helpful and responsive and WAY better value than we’ve gotten for this type of experience in the past - Rooms are very spacious, beds comfy, big balconies and beautiful views - In general, people were friendly and we had good service - Daily morning yoga on the dock with Caroline was lovely and so well done - Barefoot Jerk hut was a hit - tasty and easy to just grab while you're at the pool or beach Cons: - The hotel itself is dated. Hallways are dingy and have a terrible sickeningly sweet air freshener constantly being funneled into them. Door handles are coming off, etc. General repairs and maintenance and some updating are needed. - Kids club is VERY average, and really only for toddlers. Our 6 year olds wanted nothing to do with it. That said, our kids did pizza making in the Italian restaurant, and face painting/bracelet making by the pool with the kids club team and had fun with both of those - We could have sworn we saw a kids pool / waterpark area advertised somewhere - this definitely does not exist (and would be really helpful if it did) - All the water sports are for age 7 up only, which was very disappointing to our 6 year olds - Music / activities over the megaphone at the activities pool are too loud if you're doing anything else but participating in them - Evening shows start late for littles (9pm) - would be great if they were an hour earlier Read less