Secrets Playa Mujeres Golf & Spa Resort is an adults-only, all-suite hotel, just 10 minutes north of Cancun. Intimate and exclusive, this private gated retreat lies right on the glorious white sands of Mexico's famous Playa Mujeres. With its own unique Unlimited-Luxury® service, the resort seeks to completely redefine the concept of luxury featuring a unique nature preserve of indigenous flora and fauna. From a refreshing welcome cocktail and cool towel, right down to your own personal pool and beach waiter service, every whim and wish will be catered for. The accommodations offer a combination of comfort and elegance and each gorgeous suite comes with either swim-out access or stunning ocean views. With six gourmet à la carte restaurants on-site, as well as a buffet, grill and café, when it comes to sustenance, you really will be spoilt for choice! There's no need to make a reservation so simply turn up, relax and let yourself savour the experience. The 'Sip, Savour and See' Dining Experience, allows guests to dine at all Secrets and Dreams resorts within the region, so venturing out isn't a problem either! The resort also has two impressive swimming pools, four whirlpools and a world-class wellness spa. Treat yourself to an exclusive Aromatherapy Salt Glow, a revitalising seaweed wrap, or even a traditional Swedish massage.
Amenities
Golf
Hobie Cats
Kayaking
Scuba Diving
Snorkelling
Windsurfing
Honeymoon
Wedding
Bar
Evening Entertainment
Fitness Centre/Gym
Internet Access
Where is it
On a lovely white sand beach in the resort of Playa Mujeres. Just a 10-minute drive north from Downtown Cancun in an exclusive gated community, located inside a championship 18-hole Playa Mujeres Golf Course, designed by golf legend Greg Norman. Transfer time from airport: 35 minutes.
Hotel information
424 suites in 12 buildings on up to 5 floors with lifts in each building. All with climate controlled air-conditioning, furnished and private balcony or terrace, 42" flat-screen cable TV, complimentary WiFi access with Unlimited Connectivity, tablets with hotel information, telephone, mini-bar (refreshed daily), Nespresso™ coffee maker, 24-hour room service, safe, blackout drapes, vanity mirror, steam wand, furnished sitting area, bathrobes and slippers, Secrets box for room service, hairdryer and bathroom with hydrotub and rain shower. Junior Suite Garden View with 1 king-size or 2 double beds, sleeping maximum 3 adults.
All Inclusive of: Unlimited-Luxury® includes all buffet and reservation free à la carte dining and snacks, unlimited premium domestic and International drinks, stocked mini-bar with beer, water and soft drinks. Activities and entertainment above unless otherwise stated. Concierge service. Welcome cocktail and cool towel, pool and beach waiter service, 24-hour room service. No wristbands required.
If you need to keep in touch with the rest of the world, simply download the free Unlimited Connectivity app to make local and international calls without roaming charges.
Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets, Breathless, Dreams and Sunscape (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).
Junior Suite Swim-Out Rooms have access to a semi-private swimming pool from a private terrace, pool or garden views and 1 king-size or 2 double beds, sleeping maximum 3 adults.
Junior Suite Partial Ocean View with 1 king-size bed, sleeping maximum 2 adults.
Junior Suite Ocean View Rooms have 1 king-size bed or 2 double beds, sleeping maximum 3 adults.
Preferred Club Junior Suite Ocean View Rooms with Preferred Club Privileges and 1 king-size bed, sleeping maximum 2 adults.
Preferred Club Junior Suite Ocean View Swim-Out Rooms with a private, furnished terrace with direct swim out access, Preferred Club Privileges and 1 king-size bed or 2 double beds, sleeping maximum 3 adults.
Preferred Club Junior Suite Ocean Front Rooms with superior ocean views and Preferred Club Privileges, and 1 king-size or 2 double beds, sleeping maximum 3 adults.
Preferred Club Master Suite Ocean View with Preferred Club Privileges and 1 king-size bed, sleeping maximum 2 adults.
Preferred Club Master Suite Ocean Front with Preferred Club Privileges and 1 king-size bed, sleeping maximum 2 adults.
Preferred Club Master Suite Ocean Front Private Pool, with Preferred Club Privileges and 1 king-size bed, sleeping maximum 2 adults.
Presidential Suite with Preferred Club Privileges, ocean front views and 1 king-size bed, sleeping maximum 2 adults.
Preferred Club Privileges include:
Preferred status and amenities
Preferred Club suites in premium locations
Private Preferred Club beach area
Exclusive access to the Hideaway bar at Dreams Playa Mujeres
Access to Lazy River at Dreams Playa Mujeres
Access to Preferred Club Lounge at Dreams Playa Mujeres
Personalised check-in and check-out with concierge service
À la carte breakfast in Oceana and Maris (at Dreams Playa Mujeres)
Afternoon hot and cold hors d’oeuvres
Desserts and fine liquors
Private Preferred Club Lounge with daily continental breakfast
Complimentary newspaper in suite every day (English or Spanish)
Complimentary computer access in Preferred Club Lounge
Upgraded mini-bar service
Upgraded bath amenities
Pillow menu
One day pass to the wet areas of the Secrets Spa by Penovia (per person, per stay)
20% off spa treatments (not combinable with any other offer or promotion)
9 dining options - 6 à la carte restaurants and 1 grill: Market Café (International buffet cuisine, open for breakfast, lunch and dinner), Oceana Seafood Restaurant (open for breakfast for Preferred Club guests only, lunch and dinner for all guests), Seaside Grill (grilled specialities, open for lunch and dinner), Portofino (Italian cuisine, open for dinner), Bordeaux (French cuisine, open for dinner), El Patio (Mexican cuisine, open for dinner), Himitsu (Pan-Asian cuisine, open for dinner), Barefoot Grill (open for lunch) and CoCo Café (open 6.00am-10.00pm and 11:00pm-6:00am). Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighboring Secrets, Breathless, Dreams and Sunscape (terms and conditions apply). 24-hour room service. Bar Manatees swim-up bar, Desires music lounge and bar, Barracuda beachside bar, Sugar Reef poolside bar, Piano Bar Lounge, Rendezvous lobby bar and Showtime Theatre Bar. Preferred Club Bar. Guests staying at Secrets Playa Mujeres will have shared privileges with Dreams Playa Mujeres Golf and Spa Resort facilities, offering 10 additional restaurants and 12 bars.
Please note: all restaurants and bars may not be open every night. No reservations required at specialty restaurants.
Live nightly entertainment and theme parties. Tequila tastings. Theatre stage show, live music and beach parties. Zen Terrace, an open-air area with live evening music (daily).
2 swimming pools and 4 outdoor whirlpools. Secrets Spa*. Fitness centre with Yoga and fitness classes such as Pilates and boot camps. Beach football. Ping Pong. Bocce ball. Non-motorised water sports: kayaks, catamaran, snorkelling, paddle boarding, water aerobics and water polo. Motorised water sports* and scuba diving lessons*. Land sports including beach volleyball, tennis and multi-purpose court. Fishing tours*. Complimentary traditional Temazcal ceremony, darts and billiards. Discounted greens fees at two nearby golf courses*. Access to nearby Dreams Playa Mujeres Golf & Spa Resort, with 2 additional pools, a lazy river (Preferred Club guests only) and water park.
Pool and beach concierge service. Bali beds on the beach. Laundry/dry-cleaning service*. Gift shops. Beauty salon*. Complimentary WiFi access throughout. 24-hour front desk, currency exchange, business centre, car rentals*, sightseeing tours and excursions* and medical facilities*. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info.
Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure.
* Denotes local charge.
Based on 10825 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (7000)
Very good (2189)
Average (908)
Poor (423)
Terrible (305)
Not too hot in December!
Dec 26, 2024Departure05109273941Marysville, Washington
This is an ideal location for extended families to go on vacation together! Couples without children can stay at Secrets and venture to Dreams when visiting the rest of the family. The beaches in Playa Mujeres are the best in all of Cancun except Play Norte on the island. Beach walkers will love this location as you can walk as far as your legs…
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This is an ideal location for extended families to go on vacation together! Couples without children can stay at Secrets and venture to Dreams when visiting the rest of the family. The beaches in Playa Mujeres are the best in all of Cancun except Play Norte on the island. Beach walkers will love this location as you can walk as far as your legs can take you! Great service and beautiful colors in the ocean! This was our second time here and we will definitely be back.
If you are looking for an off-resort experience and adventurous enough to do it yourself, take a cab to Puerto Juarez and ride the ferry to Isla Mujeres. Once there, you can walk Playa Norte (a top 10 beach in the world) or rent a golf cart to explore the whole island. Highly recommended!
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Great Service, Beautiful Resort, but Food Could Be Better
Dec 26, 2024Karen RSaint Charles, Illinois
We recently stayed at Secrets Playa Mujeres the week before Christmas and had a wonderful, relaxing time. The resort is exceptionally clean, and the service was fantastic throughout our stay. A highlight was the food at Fusion, located in the neighboring Dreams resort—we highly recommend trying the beef tenderloin; it was phenomenal!
The resort…
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We recently stayed at Secrets Playa Mujeres the week before Christmas and had a wonderful, relaxing time. The resort is exceptionally clean, and the service was fantastic throughout our stay. A highlight was the food at Fusion, located in the neighboring Dreams resort—we highly recommend trying the beef tenderloin; it was phenomenal!
The resort felt almost like a private getaway since it wasn’t crowded during our visit. We never struggled to find chairs at the pool or a Bali bed, and golf carts to and from the resort were always quick and easy. The pools were beautiful, and we were lucky to have great weather, with only one rainy day.
The main downside of our stay was the food at Secrets, which was below average compared to other all-inclusive resorts we’ve visited. However, we understand the resort is undergoing renovations soon, and we’re hopeful that food quality will improve as part of the updates.
Overall, Secrets Playa Mujeres offers a serene and service-oriented experience, with excellent amenities and the added bonus of access to the Dreams resort. If they can elevate the dining at Secrets, it will truly be a standout destination!
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Highly recommended
Dec 25, 2024Peter H
We got the relaxation we were looking for.
The whole staff were extremely friendly and helpful.
We had a lot of fun with the entertainment team especially on the crazy games at the pool.
Everyone does an amazing job!
This hotel is highly recommended and we would visit again.
I would reconsider
Dec 24, 2024WitoldzioManhattan, KS
The service is quite mixed and confusing, from servers who are very nice and polite (an older gentleman at the Mexican restaurant and a young lady at the Italian place) to people who barely want to talk to you and throw the plates at your table. A very similar situation at the beach, from somewhat hostile to very welcoming. The toilets at the…
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The service is quite mixed and confusing, from servers who are very nice and polite (an older gentleman at the Mexican restaurant and a young lady at the Italian place) to people who barely want to talk to you and throw the plates at your table. A very similar situation at the beach, from somewhat hostile to very welcoming. The toilets at the beach are often lacking soap and tissues. Food at this resort is rather average and disappointing, with some surprises - we were in love with two absolutely delicious deserts (the panna cotta at the Italian place and the chocolate mole cake at the Mexican place). Interestingly, the restaurants here make their lemonade from powder, not from lemon juice. I really didn't expect that at such a rather expensive resort. Also, there is no way to get yogurt that is not sweetened (which is annoying). There is no way you can get Uber from this resort, they made a special route for Uber which adds 4 miles (20 plus minutes) to the waiting time and Uber drivers will cancel on you. They resort wants you to surrender and take their own overpriced transport. The spa has very nice staff, but their massage was more of a less just a full body rub, not a professional massage at all. Their restaurant app is so messed up, if you try to order room service it will say the food will arrive in two hours (!!!), so if you decide to order for tomorrow they will bring the food in two hours on the same day anyway (it happened twice!!!). The facilities are in general well maintained (with some parts slightly falling apart) with a nice landscaping, we loved the lights in the evening. The resort looks more elegant at night. Swimming pools had a very nice warm temperature of the water. Shockingly, there was barely any decor for Christmas, basically, nothing. I was totally surprised. The color choices for this resort are grey and brown, not very happy colors, and it seems that the management is color averse. No decor, no art, barely any flowers, just very neutral spaces without much character. But the basic design of the facility is practical and user friendly. The water in the ocean has a truly beautiful color during sunny days.
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Quick trip
Dec 24, 2024Roger B
Resort and service is awesome , food at best 4. To each their own, from what I saw would not do a swim up, was supposed to have an Oc view pref sw out, got upgraded to 1012 which is jr suite alongside the private pool, master suites…that was awesome! Great service from the beach bar staff. I want to stress that All staff were amazing. I saw some…
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Resort and service is awesome , food at best 4. To each their own, from what I saw would not do a swim up, was supposed to have an Oc view pref sw out, got upgraded to 1012 which is jr suite alongside the private pool, master suites…that was awesome! Great service from the beach bar staff. I want to stress that All staff were amazing. I saw some posts before I left about concerns they are a few months away from a Reno…I saw no evidence that they were close or needed a Reno!
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Not too hot in December!
