Fairmont San Francisco embodies the grandeur of this historic city. It effortlessly combines impeccable service with luxurious rooms and top-notch facilities. As it’s set high atop Nob Hill, you’ll enjoy great city views and can practically hop on the cable cars from outside the hotel. When it comes to eating, you’ll find some delicious local food at the hotel’s three restaurants. Why not treat yourself to traditional afternoon tea at the weekend or visit The Tonga Room & Hurricane Bar for, apparently, the best Mai Tai in the city.
Amenities
Babysitting service
Wheelchair access
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Safety Deposit Box
Spa
Valet parking
Close to City Centre
Where is it
The Fairmont is located at the only spot in San Francisco where each of the city's cable car lines meet. Centrally located for Fisherman's Wharf, the Financial District and Union Square.
Hotel information
606 elegant rooms on 23 floors in 2 building with 7 lifts. All with air-conditioning, flat-screen TV with pay-per-view films, WiFi*, telephone, tea/coffee-making facilities, mini-bar*, safe, hairdryer, iron and board, and bathrobes. Fairmont Rooms with 1 queen-size bed, sleeping maximum 2 adults.
Fairmont Exterior Rooms with views of Nob Hill neighbourhood offer 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
Fairmont Deluxe Rooms are located in the more contemporary tower building with views of Nob Hill with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
Fairmont Signature Rooms are located on the highest floors of the tower with views of the bay with 1 king-size bed, sleeping maximum 3 adults.
Laurel Court Restaurant and Bar (authentic local cuisine, open for breakfast, lunch and dinner, and weekend afternoon teas). The Tonga Room & Hurricane Bar (open for dinner Wed–Sat). Cirque Bar (Grab & Go Breakfast). Live Fit Gym and Wellness Spa* (sauna, steam room, massage and fitness classes). Room service*. 24-hour laundry service*. Babysitting service*. Valet parking $85.50 inclusive of tax per night (payable locally, subject to change).
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
*Denotes local charge.
Based on 5218 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (3120)
Very good (1066)
Average (506)
Poor (279)
Terrible (247)
Could have been a lot better
Dec 23, 2024Ken K
The hotel itself is amazing. Unfortunately, the service we received was not. For example, we ordered an incredibly expensive breakfast via room service. It took an hour and a half despite promise of 45 min. Worse, the food was terrible. The side of bacon was complete dry and cold, omelette was tiny and only lukewarm. A $100+ breakfast…
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The hotel itself is amazing. Unfortunately, the service we received was not. For example, we ordered an incredibly expensive breakfast via room service. It took an hour and a half despite promise of 45 min. Worse, the food was terrible. The side of bacon was complete dry and cold, omelette was tiny and only lukewarm. A $100+ breakfast should be much better. There are other examples I could cite but not worth it. Such a nice place, unfortunate we left disappointed.
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Excellent customer care!
Dec 20, 2024Laura GSan Rafael, California
I've been taking my children to the Fairmont San Francisco for a staycation during the holiday season for years. It's one of our most cherished holiday activities. This year, I messed up our booking, but the manager swooped in to save the day, providing excellent customer service. Even during the busy holiday season, there was care and concern and…
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I've been taking my children to the Fairmont San Francisco for a staycation during the holiday season for years. It's one of our most cherished holiday activities. This year, I messed up our booking, but the manager swooped in to save the day, providing excellent customer service. Even during the busy holiday season, there was care and concern and the problem was resolved. In addition to this, the hotel is beautiful, the decor is festive, and the views are stunning. It's the perfect place to celebrate the season. I hope to continue our annual tradition for years and years and return with my future grandchildren someday.
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Corporate greed causes low-grade expectations.
Dec 15, 2024Maka M
For a luxury hotel, the experience fell far short of its name and reputation. The restaurant was especially disappointing, offering food closer to cafeteria-grade than the upscale dining promised, with bland flavors and portions that left much to be desired. It’s clear this isn’t the fault of the hardworking staff, who are doing their best with…
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For a luxury hotel, the experience fell far short of its name and reputation. The restaurant was especially disappointing, offering food closer to cafeteria-grade than the upscale dining promised, with bland flavors and portions that left much to be desired. It’s clear this isn’t the fault of the hardworking staff, who are doing their best with limited equipment and resources, likely a result of corporate cost-cutting. Service, while polite, lacked the polish expected from a high-end establishment, adding to the frustration. For the price and branding, guests deserve far better than what feels like a budget experience disguised in luxury packaging. This hotel needs to seriously rethink its priorities if it wants to justify its premium status.
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Way below par
Dec 13, 2024Chris SKyiv, Ukraine
Staff repeatedly walked into room seconds after nocking.
Caught in bathroom several times.
Overpriced and below par breakfasts. We didn't finish them.
Dirty silverware.
5+ min before shower got hot.
Room is obviously not cleaned well from layer of dust.
Museum rather than hotel
Dec 10, 2024Carl B
It lives by its reputation but really nothing else. It’s well past its prime. Fairly old fashioned room. Difficult finding charging possibilities. AC like an old locomotive making noise throughout the night. Charging for internet - true to stile, since that’s what hotels did a couple of decades age. If you like it - make it into a museum!
Could have been a lot better
