Railroad magnate Henry Villard's 19th-century mansions were combined with a sleek tower to create one of the city's best hotels. It's a place where the staff greet you as if they have known you all their lives, and nothing is too much trouble. The location is one of the best in Manhattan, right in the middle of Midtown, but hidden away in a gated courtyard. There's dining options suited to all at the Lotte New York Palace, from luxury brunch to baked goods, whatever you opt for you'll be in for a treat. Enjoy handmade cocktails in one of Manhattan's most popular bars, Trouble's Trust, or relax in 19th century-style surroundings in Rarities - either make for the perfect post-day-in-the-city tipples.
Amenities
Babysitting service
Bar
Fitness Centre/Gym
Internet Access
Restaurant
Room Service
Safety Deposit Box
Spa
Close to City Centre
Where is it
In the heart of Midtown Manhattan, a short walk from New York's Broadway theatres, Central Park and world-class designer shopping. Transfer time from John F. Kennedy International Airport: 50 minutes.
Hotel information
899 rooms and suites, including recently renovated suites in Villard House with a 55-storey tower attached. All with air-conditioning, cable TV with pay-per-view films, mini-bar*, WiFi access*, safe, bathrobes and luxurious bath amenities. Superior Rooms are 360sq ft east-facing rooms, with 1 king-size bed or 2 double beds, sleeping maximum 4 people.
Cathedral View Rooms are 360sq ft and offer views of St. Patrick’s Cathedral and Rockefeller Centre, with 1 king-size bed or 2 double beds, sleeping maximum 4 people.
Skyline Cathedral View Rooms are located on higher floors, with 1 king-size bed or 2 double beds, sleeping maximum 4 people.
Palace Studio Suites feature cathedral views, with 1 king-size bed plus a sofa bed, sleeping maximum 4 people.
Tower Rooms are located on the 41st floor and higher, with Manhattan skyline views and either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.
Palace One Bedroom Suites feature a separate living area, and large bedroom with en suite marble bath and 1 king-size bed, sleeping maximum 2 adults.
Palace Signature Suite with oversized living room featuring a large dining table and wet bar, full marble bathroom, walk-in closet and 1 king-size bed, sleeping maximum 2 adults.
Tower Executive Suites with views of the Rockefeller Centre and St Patrick's cathedral, separate living area, and 1 king-size bed, sleeping maximum 2 adults.
Tower One Bedroom Suite with panoramic views, marble bathroom with soaking tub and separate shower, living/dining room, and 1 king-size bed, sleeping maximum 2 adults.
Tower Corner Suites with stunning views in two directions, featuring separate living room with wet bar, butler's pantry, marble bathroom with soaking tub and separate shower, and 1 king-size bed, sleeping maximum 2 adults.
Palace Family Suites with cathedral views, two bathrooms, multiple seating areas, with either 2 king-size beds plus a sofa bed, or 1 king-size bed, 2 double beds, and a sofa bed, sleeping maximum 8 people.
Tower Two Bedroom Corner Suites with skyline views, two bathrooms, living room, and two bedrooms, one of which features 1 king-size bed, and the other has 2 queen-size beds, sleeping maximum 4 people.
Free Nights: Stay for 5 nights, pay for 4 for stays completed between 1 Jan– 20 Apr '25 and 15 Jul–22 Aug '25.
Terms & conditions
apply. Any applicable offers have been calculated into the prices shown. Offers
may not be combinable. Black out dates may apply.
Villard Restaurant (open for breakfast and weekend brunch). The Gold Room (sharing plates and cocktails, open 5-10pm daily). Pomme Palais (boutique bakery). Trouble's Trust (cocktail bar, temporarily closed). Rarities (19th century-style bar, temporarily closed).
ila Spa*. Fitness centre. In-room spa services*.
Room service*. Dry cleaning service*. Concierge. Valet parking $90 for 24 hours (payable locally, fee subject to change).
There is a Historic Preservation fee of $20 plus tax per night (payable locally, fee subject to change) to provide funding for the ongoing preservation of our landmarked and historic Villard Mansion.
One person must be aged 18 years and over in each room.
Based on 6575 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (4328)
Very good (1285)
Average (517)
Poor (257)
Terrible (188)
Let’s cosplay being 5 Star
Dec 25, 2024SignorLongGreater London, United Kingdom
I fully understand New York December or anytime is not cheap… I’m from London and get this….
From the check in at The Lotte which was dreadful barely acknowledged by check in clerk , to battling to jump on the elevator to room because the main hotel was just to packed , again I will highlight New York December Christmas busy and expensive and…
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I fully understand New York December or anytime is not cheap… I’m from London and get this….
From the check in at The Lotte which was dreadful barely acknowledged by check in clerk , to battling to jump on the elevator to room because the main hotel was just to packed , again I will highlight New York December Christmas busy and expensive and whilst I accept people want to see hotel decorations and tree it felt like the paying resident was not considered.
Social Media influencers especially should be dealt with by the hotel, particularly when I was told not asked to get out of the way as “I’m doing a reel” I greeted this with a traditional London greeting.
The room not bad bit dated stunning view and clean
WiFi $16.95 a day…. Five star a very significant fee per night WiFi should be free as there should be facilities to make a in room coffee, not having to go downstairs to a cafe that by the way closed at 5pm.
Location superb not question, concierge great
Reception check dreadful
A grand building and location alone does not make a five star hotel it is the other factors of which this is lacking in a large number of areas
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Mixed bag
Dec 24, 2024Grumpster11
Incredibly crowded with non guests. Difficulty getting reservations for breakfast in the hotel. Beautifully decorated for Christmas with great staff
Make sure to reserve breakfast in advance
Dec 23, 2024Bettina K
its a beautiful and historic hotel BUT-- Be forewarned-- you have to reserve breakfast in advance-- even if it comes with your room as a credit. And bring your own bottled water if you are going to work out in the gym. There is a water cooler, but NO bottled water to drink while you are exercising.
Visit NYC and stay at Lotte
Dec 22, 2024Monica G
The Lotte is a special hotel and you will return because the experience is Luxury and the staff, and room are top notch. Amazing views from Cathedral / skyline rooms! NYC Finest Hotel and worthy of a visit for sure. Stay at the Lotte and fine dinning and accessibility to all of NYC best restaurants and shows.
Expected More for My Money
Dec 22, 2024619randallbAlpharetta, Georgia
Overpriced in all aspects, with the in-room & dining services less than anticipated for a supposed 5-star hotel. However, the location was great and the lobby & courtyard were beautifully decorated. In general, the hotel furnishings, including our room, were modern and I believe a hotel with the history of The Palace should decorate with…
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Overpriced in all aspects, with the in-room & dining services less than anticipated for a supposed 5-star hotel. However, the location was great and the lobby & courtyard were beautifully decorated. In general, the hotel furnishings, including our room, were modern and I believe a hotel with the history of The Palace should decorate with furnishings that highlight the hotel's past glory.
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Let’s cosplay being 5 Star
