Everything at the W is bright, smart and vibrant, from the artwork on the walls to your guest room, with its Munchie Box and a cosy window bench. Make sure you order a cocktail at The Living Room, a stylish hangout packed with geometric shapes and colour-changing lighting. Pick your night — there are DJs some nights, and board games on others. And for a tasty Californian dinner, head to TRACE with its organic food from local fishermen and farmers.
Amenities
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Safety Deposit Box
Valet parking
Where is it
In the relaxed but trendy SoMa (South of Market) district, just round the corner from Yerba Buena Gardens, by SFMOMA (the Museum of Modern Art), 5 blocks from Union Square, around a mile from Chinatown. Transfer time from San Francisco International airport: 20 minutes.
Hotel information
401 rooms and suites on 31 floors. All with 32” flat-screen plasma TV with movies on demand, CD/DVD player, iPod docking station, WiFi*, telephone, Munchie Box, mini-bar*, coffee maker (on request), safe, Signature bed, pillow menu, Whatever/Whenever® service* (for iPod® Shuffles and CD/DVD library), hairdryer, iron and board and bathrobes.
Wonderful Rooms have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
TRACE (upscale Californian menu, locally sourced produce, open for breakfast, lunch and dinner). The Living Room (bar, cocktails, light bites for lunch and dinner from TRACE, board games, DJs on select nights). 24-hour FIT® gym (with personal trainers*). Whatever/Whenever® Concierge service*. W Hotels – The Store. Laundry/dry-cleaning service*. 24-hour room service*. Complimentary WiFi in public areas. Valet parking $65 a night plus tax (payable locally, subject to change).
*Denotes local charge.
Based on 2528 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1030)
Very good (846)
Average (381)
Poor (164)
Terrible (107)
FELT LIKE A SECOND HOME.
Nov 23, 2024sunbun007Laguna Beach, California
FELT LIKE A SECOND HOME.
i really enjoyed staying here again and forgot how much i loved it. the corner suite room is perfection and loved all the music that changed by day/vibe. everyone who works here is friendly and helpful. if i had to give my delta it would be the cost of food. i paid $22 for i’m gonna guess a 12oz butternut squash soup that…
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FELT LIKE A SECOND HOME.
i really enjoyed staying here again and forgot how much i loved it. the corner suite room is perfection and loved all the music that changed by day/vibe. everyone who works here is friendly and helpful. if i had to give my delta it would be the cost of food. i paid $22 for i’m gonna guess a 12oz butternut squash soup that was great but maybe throw in a cracker or crouton? i’ll def be back though.
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Nice Hotel
Nov 1, 2024Fearless640808
This was my second time staying at this hotel and I enjoyed it as much as the first. Hotel was clean and modern, everything worked fine in my room. All staff I encountered were friendly, helpful and professional. I remember Dave, the valet, DJ, or PJ (big dark skinned guy) checked me in at the front desk and I'd like to single out Connell and…
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This was my second time staying at this hotel and I enjoyed it as much as the first. Hotel was clean and modern, everything worked fine in my room. All staff I encountered were friendly, helpful and professional. I remember Dave, the valet, DJ, or PJ (big dark skinned guy) checked me in at the front desk and I'd like to single out Connell and his team in the security office. I had a special need after my stay and they handled it competently and professionally. Thank you again. Next time I need to stay in the area, I'll be back.
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Beware the hidden fees.
Oct 20, 2024428yaoy
Room was fine but the hidden fees are astounding. Staff was not upfront about how the destination fee worked and the fine print seemed intentionally obtuse and hidden. The room itself was fine and met expectations. Value for money was poor.
Too loud. Stay elsewhere
Aug 16, 2024TravelerMo13Los Angeles, California
I wanted to love this hotel. But I’ve now stayed there twice and it is way too loud. The walls are paper thin so anything happening in the hallway or room next to you, you hear. This means you hear the loud machine in the hallway (maybe AC), your neighbors cell phone, everything. If you have bad luck you’re next to the elevator.
Also, the Bonvoy…
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I wanted to love this hotel. But I’ve now stayed there twice and it is way too loud. The walls are paper thin so anything happening in the hallway or room next to you, you hear. This means you hear the loud machine in the hallway (maybe AC), your neighbors cell phone, everything. If you have bad luck you’re next to the elevator.
Also, the Bonvoy breakfast is not good.
If you’re a heavy sleeper go for it but I won’t be back.
Location is good. Beds are comfy.
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Unexpected Perks
Jul 30, 2024TiffanytravelholicNew York
We stayed here for a long weekend. The manager is very sweet and nice she took her time to provide recommendations for dining in the area. The people working at the front desk were so lovely to talk to. They gave us tickets to the MOMA, tickets for the tram, and two water bottles that we used to refill throughout our stay. The room is average but…
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We stayed here for a long weekend. The manager is very sweet and nice she took her time to provide recommendations for dining in the area. The people working at the front desk were so lovely to talk to. They gave us tickets to the MOMA, tickets for the tram, and two water bottles that we used to refill throughout our stay. The room is average but no complaints on cleanliness and it had everything we needed. When in a city like this one not much time is spent in the hotel room. The lobby has very much a club vibe with a DJ and bar lounge area. We stayed in a high floor so we were not impacted by any noise. The location was great.
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FELT LIKE A SECOND HOME.
